Ozumo Santana Row

Review summary

1. G

   Grace

   Orange County10 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience at Ozumo Santana Row. The service was great and the atmosphere fun and vibrant. I’ve been to Ozumo many times before and it’s my go to place for business meals as they never disappoint. This time I had a party of 8 and we had so much fun. The only thing to note is parking on Santana row is always an art form. Other than that you can go wrong with Ozumo.
   

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2. P

   Preston

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food was great and so was the service, the interior is also nice as well and staff was friendly
   

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3. K

   Kaushik VIP

   San Francisco5 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excrement suchi rolls , Nigiri and shashi chefs choice was amazing. Fresh and authentic suchi in an upscale restaurant. Service was ok
   

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4. N

   Norikazu

   San Francisco1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were very pleased with the flexibility of the staff and very satisfied with the service.
   

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5. P

   Patrick

   Unspecified1 review

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you so much to Rom for helping us out! Great place for a first date! She was super kind and understanding we were doing so much talking and she kept checking up on us and our meals. Will definitely be going back to visit her. Thanks again
   

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6. JD

   JDC4444

   San Francisco8 reviews

   3.0

   Dined on 16 March 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The drinks were done well, the honzo roll was outstanding as were the salmon tartar with crispy rice cakes. The gyoza were too gingery and garlicky. The wagyu tartar was good but I prefer a bit of sear. It was pretty loud in there making it difficult to talk to each other. Santana Row pricing - I’d go back though.
   

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7. T

   Taniya VIP

   San Francisco4 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Decided to go for drinks and dinner on a Friday night with friends. We had reservations and glad we did, the place filled up quite quickly after 6:30. Service was top notch, appetizers and drinks were delicious and entree’s were alright but didn’t blow us away.
   

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8. m

   marcohagelsieb VIP

   San Francisco25 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   High quality Sushi, Nigiri’s and Sashimi. Great selection of ingredients and amazing appetizers. Very decent wine list! Highly recommended
   

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9. OT

   OpenTable Diner

   San Diego2 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Service was exceptional. Highly recommend.
   

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10. R

    Ramnita

    New York City7 reviews

    1.0

    Dined on 3 February 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Service was terrible - items were ordered incorrectly and noodle dish was never received. Server didnt come to check if our food was served properly. Since we had a large table and tip guaranteed overall attitude was they could care less if we were satisfied with our dining experience. Have been there twice in 4 months with same server and unlikely to return. OZUMO Santana row food quality doesn’t match that of their SF location.
    

    Ozumo Santana RowResponded on 3 February 2025

    Ramnita, I'm terribly sorry to learn of your recent experience at Ozumo Santana Row. Clearly the service you received fell well below our standard of care. I would welcome an opportunity to make this up to you. You can reach me at 312-758-3659. Thanks, Mike
    

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