Palace Café

Review summary

1. J

   Jackson

   Los Angeles24 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were outstanding. The only criticism I have is the acoustics, it’s hard to hear each other talk when the strolling jazz singers are near. It was a nice touch, just made conversation a little touch but aside from that it was excellent and I’d go back.
   

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2. M

   Michael

   New Orleans7 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I’ve been here several times…always a “go to”…love the bread pudding…had the fish special and tchefuncta shrimp last night…both very good…had an oyster appetizer that was very good.
   

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3. A

   April

   Pittsburgh7 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   They were super busy, waiter was super sweet and attentive but had too many tables, super nice manager/float person, but it was extremely loud, and food was just a bit overpriced for the value and quality and taste.
   

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4. G

   Gary

   New Orleans1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time of going to the palace cafe in the last two weeks. What can I say food was excellent same as the staff. Thought the price was excessive on first visit until tried other restaurants found that at the moment the USA inflation has gone through the roof. Best restaurant me and my wife tried would recommend
   

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5. S

   Steve

   Baton Rouge2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great experience as always. Treat yourself.
   

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6. K

   Kathleen VIP

   New Orleans48 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had lunch the other day at Palace Café. The staff was prompt and courteous with our seating and menu selections. My Pecan catfish was good, but not the best I’ve ever had. Loved the popcorn rice and string beans to offset the richness of the meunière sauce. We asked for and were seated near a window. Nice restaurant with diverse menu.
   

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7. R

   Rich VIP

   New Orleans72 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the few places to get real "Bananas Foster". Love it.
   

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8. M

   Matt VIP

   Denver17 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent, as was the wait staff. Great experience!
   

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9. OT

   OpenTable Diner

   Las Vegas3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. Ann was an excellent sever. Great food.
   

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10. OT

    OpenTable Diner

    West Palm Beach10 reviews

    4.0

    Dined on 6 March 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4

    Jorge, saved the evening to celebrate in New Orleans, my wife’s birthday on our last night after a week. It was obvious our waiter was either overwhelmed, didn’t care, or didn’t think we were with his time. I was prepared to reach out to ownership through a mutual friend it was that obnoxiously bad as far as service. Jorge came by to check on us and we politely explained the events that meals arrived on the heals of appetizers without second course of soups even arriving. The 30 minutes plus of not being checked on or dinner service not being removed. Jorge apologized for the situation took full control. Made sure that the last third of our experience was over the top. Again, Jorge saved the night. Unfortunately for our waiter I typically tip 35%-40% as I know these people get shorted for their efforts. The lack of effort resulted in an industry standard tip of 20%. Because of Jorge and the waiter did take and bring our drink order. Jorge demonstrated excellent customer service.
    

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