Palace Prime

Review summary

1. M

   Michael VIP

   New Mexico10 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Angel Franco outdid himself: lovely tuna tartar, the best stuffed quail I have ever tasted, then steak au poivre with incredible yucca fries. He will be turning the menu over soon to some lighter dishes, but if you can, rush in for a meal now. We recently hosted a friend who is a partner in two Michelin star restaurants in San Francisco, and he said that Chef Angel's cooking surpassed both of those. The restaurant was busy but the service seemed effortless. Wonderful drinks from the bar! We look forward to when the outdoor patio opens as well as the lounge and dining room. Five stars!!!!!
   

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2. OT

   OpenTable Diner

   New Mexico6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff and food were great especially the gentleman who helped me with my glasses
   

   Palace PrimeResponded 4 days ago

   Thank you for the review! Glad we were able to help locate your glasses ;) Looking forward to hosting you again!
   

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3. S

   Sandra VIP

   Denver28 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A great spot with an ambience not common to Santa Fe. Nice, dark, traditional steakhouse bar with killer Happy Hour menu. Great drinks, solid wine list, tasty food, and impeccable service. (We usually sit in the bar.)
   

   Palace PrimeResponded 4 days ago

   Hello Sandra! We are glad to hear that you enjoyed everything that we have going on. Thank you for your great review. And we definitely agree that Daniel is FANTASTIC! Looking forward to hosting you again soon!
   

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4. K

   Kathy

   San Francisco13 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food; fresh oysters and the rib eye for two was perfectly prepared and delicious. Flan dessert is scrumptious. Our server Daniel was great. Had family from out of town with two young children and the restaurant was very accommodating.
   

   Palace PrimeResponded 4 days ago

   Hello Kathy! Thank you so much for your kind words about the food. We are also glad to hear that you and your family felt welcome and had a great time with us. Looking forward to the next time we get to host you all!
   

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5. C

   Cupcake VIP

   Las Vegas2 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent—-what you would expect from a higher end restaurant in Santa Fe. The psalm Christina is awesome. She really knows her wines. Her pairings for us were excellent. Each of us had something different from the menu. Nothing was less than anticipated. The meats were cooked to perfection. The seafood was wonderfully prepared so that you can still taste what you were eating.. The remodel worked out the noise level in the main dining room. It was enjoyable and a lovely setting we were told about a new bar that’s going in for the summer. We can’t wait to experience that too.
   

   Palace PrimeResponded 4 days ago

   Hello Cupcake :) Thank you for taking the time to send such kind words our way. We really appreciate it and have been working hard at bringing Santa Fe something unique and enjoyable from both a service standpoint and the food! Kristiana is just the best and we are blessed to have her on our team! So glad you had a memorable time with us and we are very much looking forward to hosting you in our new bar this summer!
   

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6. S

   Susan VIP

   New Mexico223 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat at the bar to have drinks and dinner before a concert, and as always were treated so well. The wine and food were amazing and we had fun. We highly recommend this restaurant.
   

   Palace PrimeResponded 4 days ago

   Hi Susan! Thank you for your words and we are very pleased to hear that your were treated so well for dinner in the lounge. We go to great lengths to treat every guest that walks in our doors like they are family in our own home. We very much look forward to welcoming you again soon!
   

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7. L

   Lori

   Atlanta7 reviews

   4.0

   Dined on 27 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Three of us are at Palace Prime last night as part of restaurant week. We all got the optional wine pairing as well. We really appreciated the sommelier delivering the wines and presenting each one to us with a description. The standout dinner item was the pork cheeks and the desserts. Servings were a tad on the small side and the mojo shrimp needed salt, but otherwise flavors were good. We asked for some bread to eat with shrimp (to soak up the yummy sauce) and got three small pieces of grilled sourdough. When the bill came, we saw that they charged $7 for that bread, which was a disappointment. All in all, it was a lovely evening and we would go back.
   

   Palace PrimeResponded 1 day ago

   Thank you, Lori, for joining us during Restaurant Week and for your thoughtful review! We're delighted to hear you enjoyed the wine pairing experience, the pork cheeks, and the desserts. We sincerely apologize that your server did not inform you about the bread charge—we understand how that could be frustrating, and we will use your feedback to ensure better communication in the future. We truly appreciate your kind words and are so glad to hear you had a lovely evening. We look forward to welcoming you back soon!
   

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8. M

   Merrilee

   Oklahoma City6 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The dining room is very red but very comfortable. I was here during Restaurant Week and the restaurant was busy. The service by Benjamin was attentive and friendly. I started with Mojo shrimp, followed by Steak au poivre and French fries. Dessert was homemade (?) sherbet in the flavors of mango,, coconut and raspberry. The tastes of the food was delicious and the atmosphere friendly and helpful. I’m glad I ate there and will visit again.
   

   Palace PrimeResponded 1 day ago

   Thank you, Merrilee, for your wonderful review! We're delighted you enjoyed your Restaurant Week experience with us. Benjamin will be thrilled to hear your kind words! We're also so glad you loved the food, from the Mojo shrimp to the Steak au Poivre and fries. And yes—you guessed it! Chef Ángel Franco makes everything from scratch, including the sherbet and all of our desserts. Your kind words mean a lot, and we can't wait to welcome you back for another delicious meal!
   

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9. OT

   OpenTable Diner

   New Mexico5 reviews

   2.0

   Dined on 26 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Restaurant Week menu—the food was underwhelming (had the steak). Wouldn’t return for it.
   

   Palace PrimeResponded 3 days ago

   Hello, We are so sorry to hear your experience was not great for restaurant week. We hope you give us another try on a regular service night. We have many wonder options on our menu that many guests have been enjoying and raving about. Looking forward to hosting you in the future!
   

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10. J

    Jackie

    New Mexico6 reviews

    5.0

    Dined on 25 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Came for restaurant week. It was a great experience and the food was delicious. I was happy to hear that our favorites were on the regular menu!
    

    Palace PrimeResponded 1 day ago

    Thank you, Jackie! We're so glad you had a great experience during Restaurant Week and loved the food. Even better that your favorites are on our regular menu—we’d love to have you back to enjoy them anytime! Hope to see you again soon!
    

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