PAO Detroit - Modern Dining

Review summary

1. S

   Scott

   VIP

   Detroit

   20 reviews

   4.0

   20 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was very good..however we were seated at a table in the bar and had to deal with people coming in and out of the restaurant all night as our table was next to the host station. What’s weird is we made the reservation a week in advance and didn’t ask for a table in the bar yet the hostess dismissed us very quickly when we asked to move. Was very loud in the bar area and with the people coming in and out, we felt like we were in the way and it just wasn’t very relaxing.
   

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2. S

   Sabrina

   VIP

   Detroit

   17 reviews

   4.0

   17 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   We went to celebrate a birthday. The entrees were very well prices, but the drinks were pricy (especially the mocktails). The appetizers were small portions. They do a great job celebrating events- with sparklers
   

   PAO Detroit - Modern DiningResponded 4 days ago

   We are glad you chose to celebrate a birthday with us and appreciated the effort we put into making special occasions memorable. Thank you for sharing your feedback about the portion sizes and drink prices. Your insights help us improve, and we look forward to welcoming you back for another celebration!
   

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3. E

   Erica

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & the atmosphere was nice . Also the staff was very nice and attentive.
   

   PAO Detroit - Modern DiningResponded 6 days ago

   We’re dedicated to providing great food, a welcoming atmosphere, and top-notch service, so we’re so glad that everything met your expectations. We look forward to welcoming you back soon!
   

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4. S

   Shannon

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was very impressed with this place. Went after a show at the DSO and it was amazing! Decorated so beautifully for the holiday season. The service was outstanding and the food was magnificent.
   

   PAO Detroit - Modern DiningResponded 6 days ago

   It’s wonderful to know you enjoyed the holiday decor, service, and food. We look forward to welcoming you back soon for another amazing visit!
   

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5. J

   Joe

   VIP

   Toronto

   3 reviews

   1.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   What was once a great restaurant seemingly is no more. Went in yesterday and there’s was maybe 2 other tables sat. It took 40 minutes to get our drinks and reminding them 3 times! Take your money elsewhere.
   

   PAO Detroit - Modern DiningResponded 4 days ago

   Thank you for sharing your experience. It’s disappointing to hear about the delay with your drinks and the overall visit falling short of expectations. Your feedback will be shared with the team to address these issues and improve the experience for our guests.
   

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6. C

   Cindy

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall excellent experience. Will recommend wonderful
   

   PAO Detroit - Modern DiningResponded 6 days ago

   Thanks for the recommendation! We’re committed to providing excellent experiences, and we’re so glad you had a great time. We can’t wait to welcome you back for another wonderful visit!
   

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7. A

   Anna

   Seattle

   3 reviews

   4.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Ambiance is great! Service is great. The appetizers were great. Main wasnt worth the prices. My dish was good my husbands was bland.
   

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   PAO Detroit - Modern DiningResponded on 11 December 2024

   Thank you for your feedback! We’re glad to hear you enjoyed the ambiance, service, and appetizers. We’ll share your comments about the main dishes with our culinary team as we continue striving to deliver a dining experience that matches the entire meal. We hope to welcome you back again soon!
   

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8. G

   Grace

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to PAO for my birthday and had an experience over and beyond what I was expecting. Every single dish we ate was spot on, the drinks were well balanced and the staff did a sparkler celebration when bringing out my dessert. Would recommend to anyone with a special occasion. Staff was also very nice and accommodating.
   

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   PAO Detroit - Modern DiningResponded on 10 December 2024

   We strive to create unforgettable experiences, and we’re thrilled your birthday at PAO exceeded expectations! We can’t wait to celebrate with you again!
   

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9. A

   Adrian

   San Francisco

   1 review

   1.0

   1 review

   Dined on 30 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   First, your reservation tells me to be 15 minutes early or I will be charged. We arrived 15 minutes early, mind you it is 9 degrees and snowing. We were seen standing outside, no one came to acknowledge us. Once inside; our server was less than personable. All she wanted to know was, “what’s your order and do you want dessert?” This is very disappointing, as we live this restaurant. Management, please do a “coaching moment” with your staff:
   

   PAO Detroit - Modern DiningResponded on 8 December 2024

   Thank you for your feedback. The lack of acknowledgment upon arrival and the impersonal service you experienced are not reflective of the hospitality we aim to provide. Your comments will be shared with our team as a coaching opportunity to ensure every guest feels welcomed and valued. We truly appreciate you bringing this to our attention and hope to provide a much better experience on your next visit.
   

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10. C

    Christina

    San Diego

    2 reviews

    3.0

    2 reviews

    Dined on 24 November 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    My boyfriend and I came to celebrate our 2 year anniversary and unfortunately we did not have the best experience. The service was slow and confusing. My meal came out 20 minutes before my boyfriend’s, they brought him a drink he didn’t order, took it back, and left it on the bill. We had to wait another 20 minutes for the server to remove it. Then valet took about 30/35 minutes to just come back because they were talking in the parking lot. Then another 10 minutes to bring my car up. 45 minutes for valet when we were the only ones there…not ideal. I’ll say this, the food was good and the vibes were good, it’s definitely a good spot for a birthday, however the service could be improved.
    

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