Paradiso - San Leandro

Review summary

1. S

   Sam

   VIP

   San Francisco

   43 reviews

   5.0

   43 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had dinner in New Years eve, prix fix , with 3 or 4 courses, very good dungeness crab salad , and many delicious entrees.Great service got to meet the Chef he checked on sll the tables. The rack of lamb was excellent.
   

   Paradiso - San LeandroResponded today

   Thanks for visiting us, Sam! We're thrilled to hear that you enjoyed your New Year's Eve dinner experience with us. It's fantastic to know that our crab salad and rack of lamb hit the spot! We're also glad to hear that you appreciated our attentive service. We always strive to provide the best dining experience for our guests and your feedback helps us do that. We look forward to serving you again soon!
   

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2. R

   Regina

   VIP

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Paradiso has been our family restaurant for years now. I love the consistency of the food. It's me and hubby's date night place of choice. Not necessarily for ambiance, but good food and good service always trumps ambiance. Even on a busy New Years Eve night,with patrons waiting awhile for their reserved placement, the staff carried off perfect food and service. This review is long overdue. Any establishment can have a bad night, and this one is no exception. But give them a go. You're more likely to have a great meal and service consistently here. You can't loose!
   

   Paradiso - San LeandroResponded today

   Thanks for the review, Regina. We're thrilled to have you and your husband choose us for your date nights frequently. Your kind words mean a lot to us and motivate us to keep delivering great meals and service. We look forward to serving you again soon!
   

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3. P

   Pamela

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We were there for New Year’s Eve right on time for our reservation. We had to wait a half hour before we were seated as there were no tables turning over. I would rate the food as mediocre. Vegetables very bland, prime rib, a three out of a five rating. Usually this place serves that are quality food, but I believe since it’s a holiday stuff gets pushed out there fast and not as good as it usually is. They try hard to please. Free champagne was offered while we were waiting for our tables.
   

   Paradiso - San LeandroResponded today

   Thanks for the review, Pamela, and for your patience. We appreciate you spending New Year's eve with us and we are sorry for the few hiccups that you experienced during the evening. We understand how frustrating it can be to wait for a table, especially when you have a reservation. We regret that you found our food to be mediocre as we always aim to deliver a great experience, and we're disappointed to hear that we fell short during your visit. We appreciate your feedback and will certainly use it to improve. We look forward to another opportunity soon to re-impress you with our food.
   

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4. A

   Adam

   VIP

   San Francisco

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We usually like Paradiso but the new years prix fixe was not a good experience. We were seated right by the door and had a constant cold draft and people by the host stand constantly standing over us. Menu posting also was misleading and implied a wine pairing was included. Food was incredibly slow, an hour between courses 2 and 3. Servers were also constantly bringing food to the wrong table and we had to remind them to bring the initial bite after the first course. Our server was very nice but clearly overwhelmed as she had way too many tables. Think the restaurant clearly overbooked for NYE and it wasn’t a great experience.
   

   Paradiso - San LeandroResponded today

   Thanks for the feedback, Adam. We're sorry to hear that your recent visit on such a special evening wasn't up to par. We understand your concerns about the temperature and the proximity of your table. We appreciate your patience with the slower than normal service and apologize for the confusion over the wine pairing, . We're always looking to improve and your feedback is crucial in that process. We're glad to hear that you found our server pleasant and we hope to provide a better experience on your next visit.
   

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5. S

   Shuntel

   San Francisco

   20 reviews

   5.0

   20 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was good and the service was excellent. The Lavender Lemon Drops are always delicious
   

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   Paradiso - San LeandroResponded today

   Cheers and thank you so much for the kind words and visiting us again.
   

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6. C

   Cary

   San Francisco

   12 reviews

   4.0

   12 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We have been going to Paradiso for a very long time. They really went out of their way last night to make us happy on our wedding anniversary.
   

   Paradiso - San LeandroResponded today

   Thanks for choosing us to celebrate such a special occasion. It's wonderful to know that we could make your wedding anniversary memorable. We're glad you enjoyed our food and service. Your feedback is important to us and we'll continue to strive for excellence in all areas. We look forward to welcoming you back for many more memorable experiences.
   

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7. D

   Dorothy

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I were happy to be out together. Quality food. The ambiance. Great conversation with each other. A wonderful evening. Bonus: It was nice for Martin, the manager, to stop by our table a chat a moment.
   

   Paradiso - San LeandroResponded today

   We're delighted to hear that you and your husband had a wonderful evening with us. It's great to know that you enjoyed the quality of our food, the ambiance as well. We always strive to create a memorable experience for our guests and it's wonderful to hear that we hit the mark for you. Thank you for the kind words and we look forward to welcoming you and your husband back for another delightful evening soon!
   

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8. f

   frank

   VIP

   San Francisco

   41 reviews

   5.0

   41 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great dinner st a neighborhood gem . Great menu , so many choices and great execution . Thank you
   

   Paradiso - San LeandroResponded today

   Thank you so much for dining with us.
   

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9. C

   Constance

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our evening was perfect. Our seating was excellent. Our waiter, Pavi was perfect. Attentive, knowledgeable and welcoming. Appetizers, salad, dinner and dessert - all perfection! Can’t wait to return.
   

   Paradiso - San LeandroResponded today

   Thank you for the wonderful public and private note, we appreciate you and we look forward to seeing you again soon.
   

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10. S

    Saul

    San Francisco

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Our waiter Nassar was excellent! Food tasty and fresh!
    

    Paradiso - San LeandroResponded today

    Thank you Saul! We hope to see you again soon.
    

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