Park Ave Kitchen by David Burke

Review summary

1. Y

   Young

   VIP

   New York City

   39 reviews

   2.0

   39 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I was here with friends who came from out of town. When we sat down, it was pretty nice and our host was saying some wonderful things about our waiter. However, our waiter was not attentive, but rather aloof through most of the meal. He completely forgot about our drink order, and ended up comping it once we finally said something. The food was pretty subpar. I wish everyone who goes there have a different experience, but personally, will not go back.
   

   Park Ave Kitchen by David BurkeResponded 1 day ago

   Hello Young, and thank you for patronizing our Park Ave Kitchen by David Burke. I am sorry if we did not exceed your expectations. Although our staff train daily in both the front & back of the house, it seems like more than one thing went wrong on the 23rd with your table. Would you mind if I called you to get some further details of your visit? All feedback is important to us and considering how lovely the beginning of your experience was, the remainder should have been even more wonderful. Thank you in advance...I look forward to following up with you. Eddie Pugsley, Director of Operations, David Burke Hospitality.
   

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2. M

   Marie

   Greater Boston

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Overall a fair experience… Our servers and team were super friendly, attentive and welcoming! However… the food was..ok. The appetizer started off good, but the main dishes lacked flavor, seasonings, and overall did not taste like anything much. At first, I thought it was just my dish and dinner plate but the rest of my family began to comment the same.
   

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   Park Ave Kitchen by David BurkeResponded 1 day ago

   Hello Marie and thank you for taking the time to write a review of your recent visit with us at Park Ave Kitchen. Our entire staff strives every day to exceed your expectations, from a phone call to the bartender to our sautee cooks. I am sorry if we missed the mark with your meal. Would you mind if I called you to get some specifics about your dishes? This feedback would be greatly appreciated. My name is Eddie Pugsley & I am the Director of Operations for David Burke Hospitality. Thank you kindly & have a lovely holiday. Cheers!
   

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3. N

   Nancy

   New York City

   63 reviews

   4.0

   63 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great location for business meals and social ones as well. The host and hostess were pleasant and helpful as was the service staff. It's an attractive setting with comfortable seating. It has become a popular place, particularly for business meals. The food was good and we each enjoyed our meals, but at lunchtime it's pretty loud.
   

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4. J

   Josh

   VIP

   New York City

   4 reviews

   2.0

   4 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was fine but service wasn’t too good . Long wait to take orders and inconsistent— random mix of wait staff. Ambiance is decent , chairs are very comfortable .
   

   Park Ave Kitchen by David BurkeResponded 1 day ago

   Hello Josh & thank you so much for patronizing Park Ave Kitchen by David Burke. I am sorry if our service did not exceed our high standards. Would you mind giving me the opportunity to hear/read some further details of your experience? All feedback is important to us. If calling you on the phone number you provided to OpenTable is acceptable, I will reach out from the Park Ave Kitchen line. Thank you kindly. I look forward to following up with you. Eddie Pugsley, Director of Operations, David Burke Hospitality.
   

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5. R

   Renae

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleasantly surprised by the ambience and quality of food. We had a happy hour and dinner, and I was concerned that the dinner would be too casual, but it's a separate space from the lunch space, trendy and appropriate for business dinners. The service was outstanding from the time we walked in to the time we left. Everyone was very happy with the food. Highly recommend this spot.
   

   Park Ave Kitchen by David BurkeResponded 1 day ago

   Thank you so much for your kind words and for giving us the opportunity to serve you and your guests, Renae. The staff at Park Ave Kitchen strives every day to exceed your expectations and we greatly appreciate you noting their efforts in your review. Please come again soon. Happiest of New Years to you!
   

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6. R

   Ronny

   VIP

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing , the food , the waiter……..
   

   Park Ave Kitchen by David BurkeResponded 1 day ago

   Thank you so much Ronny! We so greatly appreciate your patronage and for noting the efforts of our hard-working staff. Do come again soon...Happy New Year!
   

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7. J

   John

   VIP

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service and food/wine. Comfortable tables, spaced well apart.
   

   Park Ave Kitchen by David BurkeResponded 1 day ago

   Thank you so much, John! We at Park Ave Kitchen were the lucky ones to be able to serve you during your stay. We greatly appreciate you taking the time to pen such a lovely review of your experience with us. We strive to exceed your expectations every day, and very much hope to have the chance to do so again when you return to NYC. Happiest of New Years to you and yours...cheers!
   

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8. P

   Pamela

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience and our server and the manager could not have been kinder and accommodating. The food was outstanding, especially the lobster dumplings and the popovers! The only thing that wasn’t perfect, and no fault of the restaurant, but every time the door opened, it was freezing. It was an exceptionally cold day. Perhaps they could put some sort of barrier on those cold days, but again no fault of the restaurant.
   

   Park Ave Kitchen by David BurkeResponded 1 day ago

   Hello Pamela & thank you so much for taking the time to leave a review of your recent visit to Park Ave Kitchen by David Burke. I am sorry about the door! I checked the air curtain and the sure enough, the heating element had indeed shorted out. It was repaired and is now blowing hot air, as it should have been when you were dining with us. Please do come again soon and ask for me (Eddie Pugsley) when you do...Happy New Year!
   

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9. A

   Albert

   VIP

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent waiter, but short-staffed. Had to wait a long time for Bloody Mary’s.
   

   Park Ave Kitchen by David BurkeResponded 1 day ago

   Thank you so much for taking the time to write of your visit to Park Ave Kitchen, Albert. I apologize for the delay in getting you your bloody marys. On a Sunday especially, our bar staff should have been better prepared. We do not make batches and lit them sit for days & days, but they begin early in the mornings every day to ensure fresh syrups, garnishes & mixes are ready for service. Please be sure to ask for me when you next join us for a meal (or Happy Hour, 4pm-7pm every day). Thank you & Happy New Year! Eddie Pugsley, Director of Operations, David Burke Hospitality.
   

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10. B

    Brian

    VIP

    New York City

    37 reviews

    5.0

    37 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    From the beginning, the staff were very accommodating. We were stuck in holiday traffic coming from Staten Island and they were able to move our reservation…on a Saturday! When we got there, we were made to feel welcome. Our waiter, Zachariah is the best! Relaxed, funny and perfect, service-wise. He made an excellent wine suggestion and was just great from start to finish. The food was outstanding, from the bread service to the tin can chocolate cake. TIP - it takes 20 minutes to make but it is soooo good! Also, as with every other David Burke restaurant that We’ve been to , I appreciate the whimsy in the presentation of the desserts! We will be back!
    

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