Paro Indian - Covent Garden & Strand

Review summary

1. M

   Mirco

   London

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Average food for ok prices. Service was ok too. Overall fair value.
   

   Is this helpful?

   Report
2. R

   Richa

   London

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Vegetarian food was horrible and tasteless . We ordered black dal and said it is made for 48 slow cooked with black lentils but instead of black lentils they added mung dal n felt like it was made in 15 mins was not creamy at all ….worst black dal ever eaten and panner also was hard and less gravy and cheese naan had no cheese and it was hard and thick .Everything was horrible .We had guest from India and it was embarrassing to take them to this restaurant after tasting the food
   

   Is this helpful?

   Report
3. F

   Fang-Fang

   London

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow! The food was amazing, staff very attentive and professional. Thank you!
   

   Is this helpful?

   Report
4. D

   David

   VIP

   London

   129 reviews

   2.0

   129 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   We arrived at Paro at our table booking time of 19:45. We were left standing for five minutes wondering what was going on. Then shown to a table right in the middle of the dining area that we weren't very happy with, but no other options available. The restaurant was very busy. We requested some drinks. I asked for a Grey Goose and some orange juice. There was hardly any vodka in the juice. We also asked for a glass of Merlot, the waiter brought a bottle of Merlot, he was clearly not listening to our request. To be fair the starters and main courses that we ordered were excellent. We certainly enjoyed the food. When requesting for the bill one of the waiters came to the table with a card machine. We did not see a copy of the bill beforehand. This was really very unprofessional. The food at the restaurant is really good, but it is sadly let down by the poor service. Having said all of this, we would certainly like to go back to the restaurant again in the near future. Hopefully, when we dine there again we will have an improved experience. With thanks.
   

   Is this helpful?

   Report
5. M

   Muzza

   London

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A really excellent lunch (only served from 3pm ... at least on a Monday. The choice of food is modest but really interesting and tasty. Service was warm and swift. The lamb dish (Rogan Josh?) was succulent and delicious. Make sure to book.
   

   Is this helpful?

   Report
6. c

   claire

   Oxford

   4 reviews

   1.0

   4 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Shabby restaurant. Filthy smelly toilets. Bland boring vaguely Indian food. Lamb tough and chewy. Would not return nor recommend anyone to else to go. Had to go somewhere else afterwards to save the evening.
   

   1 person found this helpful

   Report
7. R

   Rhonda

   Leicestershire

   9 reviews

   4.0

   9 reviews

   Dined on 13 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had an amazing meal in Paro , best indian food we have had in a long time,the staff were really lovely too
   

   Is this helpful?

   Report
8. C

   Calum

   Manchester

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great food, quality atmosphere! Very good value for money
   

   Is this helpful?

   Report
9. A

   Anna

   London

   1 review

   2.0

   1 review

   Dined on 13 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   The staff played a big part in our dissatisfaction overall; the unfriendliness and lack of professionalism of every waiter and their approach was rough and definitely should not be working in a job where politeness and respect should come without saying. The food was not spectacular starting from the presentation to the taste; On top of that they did not provide the dessert that was supposed to come with the set menu nor did they offer other options. Defo not going back there again
   

   Is this helpful?

   Report
10. J

    Jubayer

    London

    2 reviews

    3.0

    2 reviews

    Dined on 12 December 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5

    Ok food, nothing special. Ambient atmosphere, service was too quick
    

    Paro Indian - Covent Garden & StrandResponded on 13 December 2024

    Thank you for taking the time to leave us feedback. We’re pleased to know you enjoyed aspects of your experience but are sorry that we didn’t fully meet your expectations. At Paro, we strive to create a memorable, modern-Indian dining experience inspired by West Bengal’s vibrant flavors. If you have any specific feedback on how we can enhance your experience, please don’t hesitate to reach out via email or Instagram (@paroindian). We’d love to welcome you back and ensure your next visit is nothing short of exceptional. Warm regards, The Team at Paro
    

    Is this helpful?

    Report