Paul Martin's - Austin

Review summary

1. D

   Darshan

   Austin

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The waiter did make a mistake on one of our orders but they were very nice to help provide an alternative solution after they realized the mistake. It was a little more noisy than expected, but the ambience was nice. It was our anniversary celebration and they gave us a complimentary slice of cake with champagne, which was a nice touch! I definitely enjoyed the food and the overall experience, and will return here in the future.
   

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2. C

   Cindy

   Austin

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I went to celebrate my birthday, per the reservation. No one acknowledged it. When I asked about "birthday cake" for dessert, I was handed a menu. The food was small (fish) but good and I got a togo lemonade. It was so loud, I couldn't have a convo in the booth seat that was miles from the actual table. No birthday hoorah at all.
   

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3. K

   Kelli

   Austin

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   When we first sat down at our table, we waited 15 minutes and no one walked over to greet us or take our drink order. My husband had to call over another server to ask for help. The manager came over and blamed the hostess for the delay which I found to be tacky. He should have taken responsibility instead of blaming her. He did comp our cocktails which was a very nice gesture to make up for it. We ordered an appetizer (spinach artichoke dip) which was good and we enjoyed that. We then ordered our dinner. I ordered Steak Frites cooked meduim and my husband ordered the herb crusted ribeye medium rare. When my steak was brought out, it was very over-cooked, so much so that the server should have noticed it and taken it away. My husband's steak was cooked correctly but extremely over-seasoned. We like seasoning on our steak, but this was like a pile of seasoning in our mouth. I did not want to complain about my steak after already complaining about the long wait at the beginning because our server had already come over to appologize about 5 times about the wait so it would have been very awkward to have to complain yet again, but as a server at a restaurant of this caliber, he should have taken it upon himself to see how overcooked my steak was. It was steak frites so it is served to you already sliced so he could see it had zero pink inside of it. I would never return and would tell anyone who asked that it is absolutely not worth the money to eat there.
   

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4. K

   Ken

   Austin

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here; and lots of menu choices with great selections of food and drinks. Will be back!!!!
   

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5. S

   Steve

   San Antonio

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. My only recommendation is to purchase the single large ice cube for old fashions.
   

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6. B

   Brenna

   Richmond

   30 reviews

   vip
   5.0

   30 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had a great thanksgiving dinner here. Our waitress was awesome and so kind.
   

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7. A

   Amber

   Austin

   5 reviews

   3.0

   5 reviews

   Dined on 29 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   While the food and ambience was great, the rest wasn’t. We had reservations for 6pm and we didn’t get sat until 6:45pm. With a baby, we make reservations so we can be in and out and not cause a scene or have him get bored and cry. Being 45 minutes late, he was over sitting, hungry, and ready to leave. We order and things come out slowly, it was busy, so I understand. After the meal, the waitress gave us the wrong bill. It took awhile to get it corrected. Just felt super unorganized and messy.
   

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8. E

   Eric

   Austin

   13 reviews

   4.0

   13 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice turkey dinner. Very tender turkey breast, creamy mashers, pretty good stuffing but needed more sage and salt. Tasty green beans w garlic. Yams were very mediocre, but that could be us. Too sweet and they had cloves or nutmeg or both that just didn't hit our taste. Service good but not excellent. Nice to have this kind of a higher end place open on Thanksgiving if you don't want to cook at home.
   

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9. L

   Levi

   Houston

   5 reviews

   vip
   4.0

   5 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Went for thanksgiving. Generally love this place, but service was bad today. Our waiter ignored us for about 45 minutes when we were ready to head out.
   

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10. J

    John

    Austin

    1 review

    2.0

    1 review

    Dined on 28 November 2024

    1. Overall 2
    2. Food 5
    3. Service 5
    4. Ambience 1

    Food was great! We were seated very close to the front door and my mom was cold . Also the decor was cheap and there were tears in the seats. But again the food and service was great!
    

    Paul Martin's - AustinResponded on 29 November 2024

    Hi, John! Thank you for taking a moment to write in. I apologize your mom was cold, had we known I would have been happy to make accommodations to move you guys to another table. As for the decor, we simply try to participate in the holiday cheer and I am sorry it was not your taste. We hope you can come back for the delicious food and great service, though. Thanks, Kris!
    

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