PB&J: Pizza Beer & Jukebox

Review summary

1. E

   Elizabeth

   Chicago4 reviews

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Our server was very attentive. The food was not good. The margarita pizza had little to no cheese, tomatoes would not stay on the thin pizza, and THE WHOLE CRUST was burned beyond edible. We watched a hockey game, left and grabbed carry out from somewhere else!!
   

   PB&J: Pizza Beer & JukeboxResponded 6 days ago

   "Thank you for taking the time to share your feedback. We're pleased to hear you found your server attentive, as we strive to provide excellent service to all our guests. We're truly sorry to hear that the quality was disappointing. We understand the margarita pizza was dissapointing. Its concerning to hear that it lacked sufficient cheese, that the tomatoes weren't staying on the crust, and especially that the crust was burned. We take pride in the quality of our pizzas. We apologize that you had to seek food elsewhere afterward. We are taking your comments seriously and will review our preparation process to ensure that our pizzas are consistently made to our high standards. We hope you might consider giving us another chance in the future. Thank you again for your honest feedback."
   

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2. V

   Valerie

   Minneapolis3 reviews

   1.0

   Dined on 8 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The hostess was incredibly rude. Sat us at a dirty table. We ended up getting up and leaving.
   

   PB&J: Pizza Beer & JukeboxResponded 6 days ago

   "We are truly sorry to hear about your disappointing experience. We sincerely apologize that our hostess was rude and that you were seated at a dirty table. This is absolutely not the level of service we strive to provide, and we understand your decision to leave. We are taking your feedback very seriously and will be addressing this matter with our team immediately. We are committed to ensuring that all our guests feel welcomed and receive the attentive service they deserve. We understand that we have fallen short of your expectations on this occasion, and we hope you will consider giving us another opportunity to provide you with a much better experience. We would love to welcome you back and demonstrate our commitment to excellent service and a clean, comfortable dining environment.
   

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3. B

   Brittanie

   Chicago7 reviews

   5.0

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The greeter and waiter were very hospitable. They both were nice. I love that the restaurant is dog friendly. It feels to go out and bring along our fur baby. They even had a water bowl and pup sandwiches for him.
   

   PB&J: Pizza Beer & JukeboxResponded 6 days ago

   "Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed your dining experience with us. It's always our goal to provide exceptional food and service, and we're delighted that we met your expectations
   

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4. E

   Emmanuel

   Chicago3 reviews

   5.0

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a very great 34th birthday here ! Loved the energy and the vibe and our server Amanda was wonderful she was very attentive and so nice. Great service.
   

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5. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined on 20 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great !! Can’t wait to go back Good times
   

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6. OT

   OpenTable Diner

   Tampa1 review

   5.0

   Dined on 6 April 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best best best place to go for a couple drinks watch the game and listen to music.
   

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7. OT

   OpenTable Diner VIP

   Atlanta9 reviews

   1.0

   Dined on 6 April 2024

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 1

   Music was WAY too loud, could not hear the person next to you. We left after half a drink and went elsewhere.
   

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8. OT

   OpenTable Diner

   Seattle1 review

   1.0

   Dined on 16 March 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Didn’t honor our reservation. Received an email saying they couldn’t/wouldn’t honor our reservation
   

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9. OT

   OpenTable Diner

   Chicago2 reviews

   2.0

   Dined on 24 February 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service would not let us order something that is on the brunch menu that I had ordered for my birthday a week prior. Wanted to charge us double then gave us attitude and bad service the whole experience for questioning why. When a manager said they’d comp it we said we will pay for what we ordered we just didn’t understand why they were saying we couldn’t order it until 2pm when it was on the brunch menu that says 11-2pm.
   

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10. OT

    OpenTable Diner VIP

    Chicago2 reviews

    5.0

    Dined on 22 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Louie made our night! His kindness and generosity made my birthday INCREDIBLE! Not to mention the servers were lovely as well. Definitely my favorite place to come to when I need a night out with a lil drink.
    

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