Peacock Room at The Hotel Fontenot

Review summary

1. M

   Marie

   New Orleans5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, ambiance and service. Very accommodating to food sensitivities.
   

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2. R

   Rachael

   New Orleans1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a friend’s 40th bday dinner here and we had a fabulous time!
   

   Peacock Room at The Hotel FontenotResponded 2 days ago

   Hey Rachael, We are thrilled to hear that you and your friend had a fabulous time celebrating a friend’s 40th birthday with us! It's wonderful to know that you had a memorable dinner and we're glad we could make it special. We can't wait to welcome you back for more celebrations!
   

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3. OT

   OpenTable Diner

   London1 review

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Unfortunately we were informed that the kitchen had closed after we had sat down and ordered our drinks. When we enquired if we could get any kind of snack we were told not until the kitchen opens again in 1hr. Not long after us a table of 6 came in and were told the same thing after they complained the server did come back to us and apologised and said we could order food but after the table of 6. I understand it is very busy with mardis gras but the booking for a meal should not have been allowed if they are going to close the kitchen for an hour. Because of the confusion and initial disappointment we decided to finish up our drinks and leave.
   

   Peacock Room at The Hotel FontenotResponded 7 days ago

   Thanks for visiting us at Peacock Room. We sincerely apologize for the inconvenience you experienced. We understand the disappointment and frustration that can arise when plans change, especially when it comes to a reservation. We strive to provide the best service to all our guests and we're sorry we fell short in your case. We appreciate your patience and understanding. We hope to have the opportunity to serve you better in the future.
   

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4. K

   Kim

   Western NC2 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful decor and delicious food. Amazing cocktail offerings. We will be back.
   

   Peacock Room at The Hotel FontenotResponded 7 days ago

   Thanks for the feedback, Kim! We're thrilled to hear that you enjoyed our beautiful decor, delicious food, and amazing cocktail offerings at Peacock Room. It's always a pleasure to know that our efforts to provide a memorable dining experience are appreciated. We're looking forward to welcoming you back soon!
   

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5. OT

   OpenTable Diner

   E. Tennessee1 review

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   French toast was delicious. Coffee was great although surprised they couldnt make a cappucino. Crawfish eggs benedict was tasty but the muffin / biscuit was cold and less than worthy of the remainder. Service was great.
   

   Peacock Room at The Hotel FontenotResponded 7 days ago

   Thanks for visiting us at Peacock Room. We're thrilled to hear that you enjoyed our French toast and coffee. It's great to know that our team was able to cater to your preferences, despite the lackluster biscuit. We appreciate your feedback and hope to serve you again soon.
   

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6. t

   tinemac VIP

   Seattle6 reviews

   4.0

   Dined on 20 February 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food and drinks were amazing. Service was disappointing
   

   Peacock Room at The Hotel FontenotResponded 2 days ago

   Hey tinemac, We're thrilled to hear that you enjoyed the food and drinks at Peacock Room. We're sorry to hear that our service didn't meet your expectations. We strive to provide top-notch service to all our guests, and we're disappointed that we fell short in this instance. We appreciate your feedback and will certainly use it to improve our service. We hope to see you again soon for another round of amazing food and drinks! Best, Management Team
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Peacock Room is absolutely fantastic! The Jade Dragon cocktail is so tasty and unexpected! Burger - phenomenal! Love this place and it is so beautiful!
   

   Peacock Room at The Hotel FontenotResponded on 20 February 2025

   Hello, We're thrilled to hear that you had such a wonderful experience at the Peacock Room! We Love to know you enjoyed our Jade Dragon cocktail, the burger, and the overall ambiance. Your kind words truly mean a lot to us. We strive to provide an exceptional dining experience and your feedback lets us know we're on the right track. Thank you for your high ratings and for choosing us. We look forward to welcoming you back soon! Thank you
   

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8. S

   Sarah VIP

   San Antonio9 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch spot, loved the atmosphere and the food was fantastic.
   

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   Peacock Room at The Hotel FontenotResponded 5 days ago

   Hello Sarah, We're thrilled to hear that you enjoyed your brunch at Peacock Room! It's wonderful to know that you loved the atmosphere and found our food fantastic. We strive to provide a memorable dining experience for all our guests, and your kind words are a testament to our efforts. Thank you for taking the time to share your positive experience. We look forward to welcoming you back soon for another fantastic meal! Best regards, Management Team
   

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9. G

   Gretchen

   New Orleans14 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wanted to try the deviled eggs but they ran out… everything was good
   

   Peacock Room at The Hotel FontenotResponded on 16 February 2025

   Thanks for the feedback, Gretchen! We're thrilled to hear that you enjoyed your experience at Peacock Room. Even though the deviled eggs were out of stock, you still found everything else to be good--YAY. We strive to provide our guests with the best food and service, and your feedback is a testament to our efforts. We hope to see you again soon!
   

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10. T

    Tara

    Tallahassee6 reviews

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Don’t sure why we’ve never been here, but we will be back - a lot!! Loved everything about it!!
    

    Peacock Room at The Hotel FontenotResponded on 16 February 2025

    Hello Tara, We're thrilled to hear that you loved your experience at Peacock Room! It's wonderful to know that you appreciated everything about your visit. We strive to create memorable experiences for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Thank you for your kind words and high ratings!
    

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