Pearl River Restaurant

Review summary

1. D

   Danielle

   Norfolk/Suffolk

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We visited this restaurant for the first time as a valentines treat. I am leaving this review because we were sadly extremely disappointed. We were approached by 5 different waiters to ask if we would like to order drinks in the space of 3 minutes of sitting down, while we were still looking at the drinks menu. This obviously made us feel rushed and like we had to make a quick decision. Leading me to just choose tapwater as I didn't feel like I had time to decide. The drinks menu was then taken away and so I never actually ordered anything else. We did have a lovely waiter who gave advice on what starters to choose. Sadly, all the starters apart from the squid will lukewarm. I'm presuming they keep the food cooked and warm out the in the kitchen and not cooked fresh as it was also all very chewy. We then ordered the crispy duck, which again was lukewarm. We would usually go for a second course of this but did not because it was not hot and fresh. Our main course was the best, and most of it was actually hot. The biggest upset of the night was when the waitress came to take our main course plates while my partner was still eating and when he addressed this with her, she commented on how the restaurant was busy tonight and they needed to turn the tables around as quick as possible. I did comment at this point that we gathered this was the case as we had felt rushed all night! At this point, we had only been in the restaurant for an hour in total. Again we would've ordered a little more food but decided at this point we were ready to go home because of the very poor service. Another waiter had asked us if everything was okay and we did say that it wasn't and explained our story. He just apologised and it didn't go any further. Our bill was £60 for the food a tap water & juice, it was not worth that at all! We wanted to go out for a nice romantic relaxed meal for a Valentine treat and we both were so gutted with how the night went.
   

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2. P

   Peter

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 star treatment as normal was looked after brilliant for my partners birthday meal
   

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3. B

   Bruce

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great service really enjoyed our meal, highly recommended.
   

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4. S

   Sharon

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a lovely evening and we really enjoyed the food and very impressed with the vegan menu and we loved being in this restaurant again
   

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5. D

   Daniel

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on 30 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic I don’t write reviews normally but this place was just amazing in all aspects
   

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6. M

   Mary

   Cambridge

   1 review

   5.0

   1 review

   Dined on 29 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service - highly recommend. It’s been a long time since I last went there
   

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7. J

   Joanne

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been to Pearl River multiple times and have always had fantastic experience. Whether it was a large group or table for 2, I've always recieved fast service with piping hot, freshly cooked food. The quality of food is outstanding and the cocktails are delicious. 1000/10 cannot recommend enough
   

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8. OT

   OpenTable Diner

   Oxford

   1 review

   4.0

   1 review

   Dined on 11 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Decent food, easy experience to have , staff were very accommodating
   

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9. E

   Emile

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice food, had to wait a little bit for the next lot to come out however it was good as your food can settle and you can eat more!! Very happy
   

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10. R

    Rob

    Norfolk/Suffolk

    1 review

    3.0

    1 review

    Dined on 10 January 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Overall experience was not up to usual standard the starters we had were fine all the main courses we had were not particularly hot, with 2 curry dishes being sent back due to them being not even lukewarm. It Was a busy evening by the time we left, and when we came to pay, had to wait for our bill for over 10 minutes, and then in the end had to go to the front counter to pay. We went for a belated birthday meal, and was not prepared to pay £9.50 for a 125ml glass of prosecco. Didn't have the diet coke we wanted, so had to get full fat coke zero. Overall for the price, it was disappointing.
    

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