Peppervine

Review summary

1. D

   Dan

   Charlotte

   3 reviews

   vip
   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Normally a great meal. Had the tuna tartar for the second week in a row. First time delicious. Last night it was old and tasteless.
   

   PeppervineResponded 1 day ago

   Thank you for your feedback. We’re glad you enjoyed the tuna tartare on your first visit but are sorry to hear it didn’t meet expectations this time. Quality and consistency are very important to us, and we’ll address this with our team. Please give us a call if you’d like to share more details—we’d love the chance to make it right. We hope to welcome you back soon for the experience you deserve.
   

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2. S

   Silas

   Charlotte

   5 reviews

   vip
   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I love Peppervine. Once of Charlotte's best restaurants. The food is incredible, the ambience great, the service spectacular.
   

   PeppervineResponded 1 day ago

   Thank you so much for your kind words and for taking the time to share your experience at Peppervine! We’re thrilled to hear that you and your wife enjoy our food, ambiance, and service. It means the world to us to be considered one of Charlotte's best restaurants. We look forward to welcoming you back for more memorable dining experiences soon!
   

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3. M

   Monte

   Charlotte

   145 reviews

   vip
   5.0

   145 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A true five star experience. We celebrated our anniversary and could not have been happier. The scallops were divine, and the pot roast melted in your mouth. And of course, don’t forget the fabulous yeast rolls. Can’t wait to come back. 
   

   PeppervineResponded 4 days ago

   Thank you so much for your kind words and for choosing to celebrate such a special occasion with us! We’re thrilled to hear that you enjoyed your anniversary dinner, and that the scallops, pot roast, and our beloved yeast rolls made the evening memorable. It’s always an honor to be part of our guests’ celebrations. We can’t wait to welcome you back for another five-star experience. Please let us know when you're planning to visit again—we’d love to make it just as special!
   

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4. T

   Tom

   Charleston

   12 reviews

   5.0

   12 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fine food with professional and friendly service. Very nice evening.
   

   PeppervineResponded 5 days ago

   Thank you for your kind words! We're thrilled to hear you enjoyed the food and service. We hope to welcome you back for another wonderful evening soon!
   

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5. C

   Caitlyn

   Charlotte

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, pleasant staff, beautiful space. Nick, our server, was very sweet and helpful. We’ll be back asap
   

   PeppervineResponded on 23 November 2024

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food, our staff, and the atmosphere. Nick will be delighted to know he made your experience special. We can’t wait to welcome you back again soon!
   

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6. K

   Kayce

   Charlotte

   8 reviews

   5.0

   8 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food and ambiance here is AMAZING. Do not leave without getting the yeast rolls because they are life changing. Our server seemed to get annoyed at us at times but she was efficient in taking orders and delivering food! The sommelier was also great with recommendations and helped us find a new wine to please everyone’s palates! We truly love the food here! We will be back.
   

   PeppervineResponded 5 days ago

   Thank you for your glowing review! We’re so glad you enjoyed the food, ambiance, and especially the yeast rolls—we agree, they’re something special! We appreciate your feedback about your server and will use it to continue improving our guest experience. We're also delighted that our sommelier helped you discover a new favorite wine. We can’t wait to welcome you back!
   

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7. J

   Jeff

   Western NC

   3 reviews

   vip
   2.0

   3 reviews

   Dined on 20 November 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Upon seating, we found the restaurant to be quite chilly. We never took off our coats the entire time that we were there. We saw many others wearing coats throughout their meals as well. That’s off putting that staff could clearly see people dressed as if they were outside - but were seated inside. For women, in particular, this is rather disappointing. My wife had chosen a pretty outfit to wear out, but it remained under wraps the entire time we were seated. Our waitress, Nicole, is a great asset to Peppervine. She was attentive, friendly, and knowledgeable. She sent the house sommelier to our table with a digital wine list. I hope that this young woman was just having a bad night because she was utterly chaotic. We had to take a deep breath after she left the table. We never saw the wine bottle menu except for the couple of highlighted bottles that the som chose for us based on our preferences. I am also a certified sommelier. This arrangement was completely unsatisfactory for us. I’d have preferred to calmly select a wine from a list with my wife. The worst part came after she brought out the bottle that we selected and offered to decant it. I received a sample taste pour and then she left in a hurry - never to return to the table again the entire evening. I suspect that she was well aware that the bottle of Brunello was freezing cold - as in low 40s. That’s standard refrigerator temperature. At this temp, red wine tastes like grape juice. She no doubt saw us holding our glasses with hands cupped around the wine to try and warm it up to drink it. Remember how we were cold inside and had coats on the whole time? Now we froze our hands trying to make the wine drinkable. There’s definitely opportunities for improvement here.
   

   PeppervineResponded on 20 November 2024

   Thank you for sharing your feedback. We’re glad Nicole made a positive impression and appreciate your kind words about her service. We’re sorry you found the dining room temperature uncomfortable. While our wine cellar is meticulously climate-controlled at 55°F, we regret if the wine felt colder than expected, especially given the overall temperature that evening. We also apologize if the wine service felt rushed or chaotic; we’ll review this to improve our guests’ experience. Your feedback is invaluable, and we hope you’ll give us another opportunity to provide the exceptional evening you deserve.
   

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8. A

   Amy

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nicole did a great job serving our business dinner.
   

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9. OT

   OpenTable Diner

   Charlotte

   1 review

   vip
   4.0

   1 review

   Dined on 17 November 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The restaurant is beautiful and our service was outstanding! They had a wine sommelier along with our server. We had a big family dinner here and stayed for awhile, never felt rushed. Every staff member was kind and welcoming. The menu is fairly priced, the yeast rolls and wine were amazing. Now the food…unfortunately lacks flavor! The bolognese was pretty bland, the pork chop was very salty, and the scallops were oddly mushy. We aren’t a very picky group but something was just very off. I may have to return and try a different dish but if you’re looking for a meal bursting with flavor, this probably isn’t the place!
   

   PeppervineResponded on 20 November 2024

   Thank you for your kind words about our service, ambiance, and staff. We’re thrilled you enjoyed the yeast rolls, wine, and welcoming atmosphere during your family dinner. We’re sorry to hear that some dishes didn’t meet your expectations. Your feedback about the bolognese, pork chop, and scallops is valuable, and we’ll share it with our culinary team to ensure improvements. We’d love the chance to welcome you back and help you discover a dish that truly delights you. Thank you for sharing your experience—we hope to see you again soon!
   

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10. K

    Kevin

    Nashville

    1 review

    3.0

    1 review

    Dined on 16 November 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    Nice ambience and service. Food is tasty and nice selection
    

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