Perry's Steakhouse & Grille – Richmond - Short Pump

Review summary

1. L

   LaKeidra

   Washington DC

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   This was my second time dining in at Perry’s, as usual, the food was delicious. However, service was a bit more slower than my last visit. I’m not sure if she had parties in another area of the restaurant. We waited about 15+ minutes for drinks. The kitchen also was very much delayed, understandable on a busy night. Reservations were backed up over 15+ minutes which I know the restaurant can’t control, but it is quite disappointing especially If you are on a time restraint as well. This has happened both times, even with a smaller party. The waiting area is slim to none and the announcing of parties is a bit underwhelming for the fact that some may have gone to the bar for seating, back to their vehicles, etc. overall, it is still such a nice establishment
   

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2. D

   Dennis

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was amazing! I just feel a restaurant of that caliber and price point should have a feeling of more intimacy. They should take some tables out and make patrons feel they can have more privacy at their tables, or insert booth tables. We felt very uncomfortable engaging in private conversation, like every person beside us was in our intimate conversations as we celebrated our Anniversary. When you pay that much for a fine meal you want to be able to enjoy it and your company, and not have to purposely try to drown out the person almost sitting in your lap on your right and left.
   

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3. C

   Chris

   Orange County

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Multiple times food was brought to our table which wasn’t ours. General Manager came over twice but we didn’t want to have our conversation interrupted. Steaks were over salted and bar didn’t have the correct bitters to make my drink.
   

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4. H

   Hilary

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent service and great food! Wonderful anniversary experience!
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded today

   Good Morning, Thank you for choosing Perry’s to celebrate! I am so glad to hear you enjoyed everything and we thank you for taking the time to let us know how we impressed. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
   

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5. J

   Jean

   Richmond

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Logan was fantastic. First time for my son dining there, and he was impressed. Logan has served me and my husband in the past, and we always ask for him. The food was amazing, too.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded today

   Good Morning, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

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6. R

   Robert

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Steak was grilled to request. Filet Mignon?? Not to my taste; not slicing like butter. You had to do too much "Sawing." PInot Noir, Wedge salad and lobster bisque were outstanding.
   

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7. M

   Margaret

   Richmond

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great! Lunch was delicious. I will be going back and on a regular basis. Love it.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded today

   Good Morning, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

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8. S

   Stephanie

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great. I went on a Friday and got the $20 pork chop.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded today

   Good Morning, Thank you so much for your support of Perry’s Steakhouse and Grille Richmond! We appreciate you! It is always so great to hear that we met our guests' expectations. I will be sure to pass along your kind words to our leadership and on-site team. We hope to see you again soon! Jesus Martinez General Manager
   

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9. D

   Delia

   Washington DC

   13 reviews

   vip
   3.0

   13 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Third time visiting and this time they missed the mark... The service was subpar and the food missed the mark. I would definitely recommend coming here, but this time around wasn't the greatest experience.
   

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10. K

    Kim

    Richmond

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    We had reservations for a party of six at 6:15 pm . The check in was so chaotic. Several people were standing at the front trying to check in there wasn’t any type of organization, everyone was just bunched up together. Once we were checked in, table was ready within 10 minutes (which wasn’t to bad, they were rather busy) We are seated around 6:25pm, we were provided water and bread followed by our appetizers. Appetizers consisted of crab cakes , Fried asparagus topped with lump crab meat also we ordered a few cocktails. On a scale of 1-10 the appetizers were a three. Both the crab cakes and asparagus were fried however they seem to have an old grease taste as if fried in old cooking oil. Fast forward to entree's. We placed our order for dinner the same time we ordered appetizers. We figured everything would come out close to the same time. Well that didn’t happen. We ordered the 14 ounce ribeye steak medium well, topped with grill lobster tail, sides were lobster Mac and cheese , spinach and mash potatoes. This is just one of the dinners we ordered. The food literally came out after 830pm. I spoke with the manager a few times, she blamed the confusion on a printer issue . I explained to her even if there were a printer issue, what’s the reason our host/ server hasn’t been back to check in on us for an update . The food was horrible, the steak was rare (opposed to medium well) All of the sides were ice cold in the middle ! That was our first and last time ever going there! I’m still devastated that we spent my husbands birthday on such a poor dining experience. I had high hopes for this place . I will stick with Ruth Chris or Mastros when I’m looking to do fine dining, because this was devastating to say the least
    

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