P.F. Chang's - Austin - Arboretum

Review summary

1. R

   Ray

   Dallas2 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and our server was great and attentive to our needs.
   

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2. W

   WILLIAM VIP

   Austin57 reviews

   2.0

   Dined on 22 March 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   I have been a regular at PF Changs for years. However, my last two visits have been very disappointing. We had free lettuce wraps and they were great. But our entrees were just awful. We tried the new Korean fried chicken. It was expensive and the chicken was overcooked. The coating was so hard you had to cut it with a knife to avoid chopping a tooth. The beef dish we had was so tough it was barely chewable. Sadly, I have to say that we won’t be back.
   

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3. S

   Susan VIP

   Dallas44 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food & service. Enjoyed the experience! Will go again soon & recommend.
   

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4. S

   Susan VIP

   Dallas44 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food & service. The waitress was outstanding & made wonderful suggestions! A fabulous dinner with my family.
   

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5. s

   stanley

   Washington DC8 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service and food quality was superb. Food portions, like the lettuce wraps, are much smaller.
   

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6. H

   Hollis VIP

   Houston9 reviews

   1.0

   Dined on 29 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived at PF Changs on time for our reservation. After waiting approximately fifteen minutes we were given a table right near the restroom at the back of the restaurant which contained remnants of the previous customer's food stuck to the bench seating. The table was not the correct height for the seating, which was low enough that it hit at an awkward level closer to my collarbone than my waist, making me feel like I needed a booster seat. We asked the hostess for a different table and were told one wasn't available (even though there were a number of vacant tables). The staff at the hostess stand were indifferent. Since we didn't want to wait for an indeterminate amount of time for a table we chose to leave and went to another restaurant. We also noted that a couple that had been seated ahead of us had been given the same table and then were moved to regular height booth.
   

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7. J

   Jim

   Austin3 reviews

   5.0

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very fun place to dine for Asian cuisine. We have been coming here for years.
   

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8. s

   stephanie

   New York City6 reviews

   5.0

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we had evan who had only been working there for 4 days! he was awesome!! super friendly and extremely knowledgeable about the menu! recommended so many good dishes like the fire cracker shrimp. everything was delicious, even the drinks!
   

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9. M

   Michael

   San Francisco2 reviews

   2.0

   Dined on 30 October 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Couldn't help but think this was a second or third generation corporate chain buyout not particularly interested in the quality of the food, but rather some other metrics like smell, taste, appearance, etc. In other words, generic considerations relevant in typical bored meetings with 'shareholders.' It was a nearly unrecognizable experience from my one other visit to PFC many years ago, when it was just a chain restaurant. The menu was boring, presenting the most common of the common Americanized Chinese dishes. And the food tasted similarly, with not a hint of excitement, unique flavor, presentation, or ingredients. The decor was not at all Asian, or Chinese, more like a generic international office building with no hint of culture, place, or even time, as it could have been a mid-century lobby turned into a restaurant. If I recall most entrees were about $20. I'm trying to be objective, but the bottom line is I can't recommend this restaurant, unless you're going to die of hunger before finding a better place to spend your money.
   

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10. S

    Surekha VIP

    Austin2 reviews

    2.0

    Dined on 13 October 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    Worst experience ever. Tables and chairs were being dragged around without considering the noise it was causing.
    

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