P.F. Chang's - Providence

Review summary

1. C

   Carla

   Greater Boston1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   PF Changs did not honor our reservation. We waited 30 minutes to sit then 45 minutes to get our food which was cold!
   

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2. E

   Ellen

   Greater Boston15 reviews

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Besides the fact that our dinners were delicious, the service was excellent. We had theatre tickets following dinner, and due to construction, we arrived at the restaurant later than we had planned. When I told our waitress that we were somewhat rushed, she was totally unfazed. The food arrived quickly, and at my request, our bill was given to us while we ate rather than after. We had plenty of time to enjoy the meal and still get to the theatre on time.
   

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3. C

   Christine

   New York City10 reviews

   2.0

   Dined on 25 January 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Good was awful. Chicken pad Thai was not even edible. Fried rice had no flavor.
   

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4. J

   Jason

   Greater Boston3 reviews

   1.0

   Dined on 19 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Was told there was a ten minute wait even though we had a reservation, no problem, however it turned into over 40 minutes. Once seated we waited another 20+ minutes and no server even came over to our table or acknowledged us. As a result we got up and left, poor experience with service here. Was really looking forward to dinner as well. Maybe next time.
   

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5. B

   Brandon

   Greater Boston9 reviews

   4.0

   Dined on 19 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good eatery, BBQ ribs were delicious. Service was great and pleasurably accommodated my mother's birthday.
   

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6. S

   Steven

   Greater Boston15 reviews

   1.0

   Dined on 27 December 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   Chain restaurant with middling overpriced food and an absolutely filthy bathroom.
   

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7. V

   Victor

   Greater Boston99 reviews

   3.0

   Dined on 20 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Not the PF Changs of old! Prices were high, quantities were smaller, and service provider was inexperienced. Mongolian Beef was 26.95 but with fried rice instead of brown rice, there was an extra price of 5.95. The beef itself was overdone, and consisted of smaller end cuts. Honey Crispy Chicken was better but received cold LoMein for that extra charge of 5.95. Bill was incorrect(a beer that I never received because they were changing the trap). Not returning! Too bad, it was always looked forward to!
   

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8. A

   Adriano

   Charleston27 reviews

   3.0

   Dined on 20 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   service very cold , food average , lack in flavor.
   

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9. J

   Jeffrey

   Greater Boston6 reviews

   3.0

   Dined on 7 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   We haven’t been to Chang’s in over a year so we were in the mood for Chinese, so what the hell. Chang’s used to be a great place, a place to go for special occasions. Not anymore We got the table near the kitchen door. So it was noisy, hate that. Food was good, service was lacking, staff seamed off, angry or just didn’t care. They were not busy so they weren’t “slammed “. It’s a shame. Maybe give them a try in another year. See if they upped their game.
   

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10. OT

    OpenTable Diner

    Greater Boston1 review

    5.0

    Dined on 4 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    One of My Favorites spots food always good never disappoints Ask For Waiter -Joe
    

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