Pho Guildford

Review summary

1. K

   Katy

   Italy

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t usually give reviews due to lack of time however felt the need to make time for the Guildford team yesterday for their outstanding levels of service. We’ve dined at many different levels of restaurants but have never received such high service standards. Thank you so much!
   

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2. J

   James

   Surrey

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was great, as always. The service staff are all very friendly and welcoming but the service is slow, took about 15 mins to get our drink and food order taken and then another 15 mins for drinks to arrive and then 30 mins for food to arrive, in not a particularly busy restaurant, it should be quicker, especially when you are with a toddler you are trying to keep entertained. The food also came out in a strange order, my wife had received and nearly finished her main before mine arrived. We love the food, it’s healthy and tasty but the processes in front of house and the kitchen need an overhaul/sharpen.
   

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3. H

   Hannah

   Surrey

   1 review

   5.0

   1 review

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, friendly service. Really enjoyed my meal
   

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4. A

   Alfred

   Surrey

   1 review

   5.0

   1 review

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. We tried Vietnamese cuisine for the first time & we definitely loved it. We would love to visit again :)
   

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5. g

   grace

   Hampshire

   1 review

   3.0

   1 review

   Dined on 4 October 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Initial server that greeted us was lovely, super bubbly and friendly and was super lovely with our very energetic 8 month old puppy. Server that took our order was quite quiet and despite it not being very busy the store was loud so it was harder for both us and him to understand us. I ordered a vegetarian dish and our order wasn't repeated back to us and that always makes me anxious as I want to make sure it's definitely vegetarian what I've ordered. Food was amazing as per usual and such a big bonus they are dog friendly :)
   

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6. D

   Damian

   Surrey

   2 reviews

   4.0

   2 reviews

   Dined on 2 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was delicious with amazing flavours. Service was a little slow but very friendly. I think service would have struggled had it been at a busier time. Definitely will go back again but when it’s not busy
   

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7. K

   Kacper

   Surrey

   1 review

   5.0

   1 review

   Dined on 28 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience - lovely food and good service! :)
   

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8. J

   Jennie

   West Sussex

   3 reviews

   5.0

   3 reviews

   Dined on 17 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good we went to celebrate exams and really enjoyed it
   

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9. A

   Amber

   Surrey

   1 review

   2.0

   1 review

   Dined on 1 August 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We went to Pho Guildford on Saturday for an early dinner, we were greeted after waiting for a while at the door, ordered our drinks which took ages to arrive. We asked for tap water which never came and we then reminded our waiter. Ordered the summer rolls to then be told that they had no peanut butter sauce so changed our order to the savoury pancakes which we were then told were also not available. Our food arrived late and I had the rice dish which was full of shrimp with their shell on. We then asked for the bill, that was then forgotten whilst the same person walked past us a dozen times, we then re asked for the bill, the bill arrived and then we waited ages to pay. Worst service ever.
   

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10. P

    Paul

    London

    6 reviews

    4.0

    6 reviews

    Dined on 13 July 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    A pleasant lunch with good ambience. Reasonably priced and good selection on the menu. Street food.
    

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