Pho Manchester

Review summary

1. L

   Lydia

   Manchester3 reviews

   4.0

   Dined on 25 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food this time was great especially the pho chicken the broth can be too salty sometimes but it was the right balance.
   

   Is this helpful?

2. L

   Laura

   Manchester1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and lovely staff - great place to dine
   

   Is this helpful?

3. K

   Kevin VIP

   London8 reviews

   4.0

   Dined on 19 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Food great. Staff superb. But food courtyard a mess with all the restaurants playing competing music
   

   Is this helpful?

4. T

   Tatiany

   Manchester1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Just after I finish my main course the waitress came to the table and asked if we have finished and if she can bring the bill I said NO I would like to have a dessert please. Just because the restaurant is maybe overbooked that not means that we need to eat in a rush.
   

   Is this helpful?

5. M

   Martyn

   London1 review

   5.0

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a slow start (they were very busy), we asked to move tables because of a draught and the lovely bar staff accommodated us. The spring rolls came out late but they deducted it off the bill. The food, amazing, we had the spicy brisket curry, chicken wok fried noodles and pork spring rolls, definitely recommend
   

   Is this helpful?

6. P

   Paul

   Manchester2 reviews

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting Pho. Food was delicious and service was very good. My daughter knocked over a drink during our meal, and our waitress sorted everything out very quickly, and helped calm down my daughter. It was a very rushed meal, as we had to rush off to the theatre. We'll be back for a more relaxed meal very soon!
   

   Is this helpful?

7. L

   Lydia

   Manchester3 reviews

   3.0

   Dined on 25 January 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The chicken pho was ok but it was kind of tasteless and like drinking water out of a bowl :(
   

   Is this helpful?

8. C

   Craig

   Yorkshire2 reviews

   2.0

   Dined on 11 January 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Had to wait for over 30 mins for a drink. Starters never arrived then they took a service charge and auto added it to the bill when the serv he was so poor
   

   Is this helpful?

9. J

   Jacqui

   North Wales1 review

   3.0

   Dined on 30 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Was unable to get a receipt for food. We paid the bill on a mobile device but was unable to get a breakdown of what we ordered which we felt was odd. We felt we were overcharged?! Long wait between starter finished and main course due to issues in the kitchen. Approx 30mins, but the food was amazing.
   

   Is this helpful?

10. M

    Maja

    Manchester1 review

    1.0

    Dined on 30 December 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Appalling experience in a very long time. No idea who was actually waiting on out table. Had to ask multiple times to place the order, check where our food with various staff members and had request high chair. We were completely ignored as customers and having to wait for a bowl of rice or broth for 50mins where the restaurant is half empty makes it very poor dining experience. The staff either weren't trained how to offer customer service and kept forgetting what we've asked for or ordered. At one point we had asked 3 different staff when will our meal be delivered and all were saying in 2mins. In the end it was nearly an hour wait. Imagine that plus a very bored toddler that wanted to leave the table. Complete lack of awareness and customer service. They don't even wear uniform so how are you supposed to guess who is working there???? I actually made a prebooking but the person that sat us was not interested in the slightest what the reference was or the occasion. It was my friend's birthday and gosh she also had to wait with us for the dessert about 20mins between placing the order and being served. The main course was tasteless and probably staff rushed it out to make up for the mistake of forgetting to send our order to the kitchen in the 1st place. My husband had ro leave with my daughter earlier and so skipped the pudding part altogether. At no point were we given any apology and when it came to paying the waiter left a card payment device on our table to I suppose DIY. This really is beyond me how do you expect anyone to come back and leave service charge for such treatment. I definitely won't be coming back again.
    

    Is this helpful?