Piccolino - Birmingham

Review summary

1. S

   Sophie

   London

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience amazing food and lovely staff. We will come back!
   

   Piccolino - BirminghamResponded 7 days ago

   Ciao Sophie! Thank you for your wonderful feedback! We're delighted to hear you had a great experience, enjoyed the food, and found our staff to be lovely. We can't wait to welcome you back again soon! Kindest regards, Danilo GM
   

   Is this helpful?

   Report
2. r

   rachel

   Warwickshire

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Dining Experience at Piccolino We had an amazing meal at Piccolino. Two of us ordered the tagliatelle with salmon, which was absolutely delicious. My husband thoroughly enjoyed his risotto with smoked haddock, and our friend had a gluten-free pasta dish (though I can’t recall which one) that she also loved. Every main course was perfectly prepared and full of flavor. For starters, we shared garlic bread, olives, bruschetta, and arancini — all of which were delightful. To finish, we had the gelato and the panettone bread and butter pudding. The pudding was especially impressive, being both light and flavorful. The service was outstanding, thanks to our lovely server with long hair and glasses. Her warm and friendly personality really made our evening special. Apologies, we can’t remember her name, but she truly enhanced our experience. The atmosphere in the restaurant was perfect, making it an all-around excellent experience. We’re already looking forward to our next visit!
   

   Piccolino - BirminghamResponded 7 days ago

   Ciao Rachel! Thank you so much for sharing your wonderful experience at Piccolino! We’re delighted to hear that you enjoyed such a memorable meal with us. It’s fantastic to know that the tagliatelle with salmon, risotto with smoked haddock, and the gluten-free pasta dishes were a hit with your group. We're glad you loved the starters and that the panettone bread and butter pudding left a lasting impression! We’re especially touched by your kind words about our team member. We'll be sure to share your appreciation with her, it will mean the world to her to know she made your evening special. Thank you again for your kind words about the food, service, and atmosphere. We can’t wait to welcome you back for another wonderful dining experience! Kindest regards, Danilo GM
   

   Is this helpful?

   Report
3. D

   Deborah

   Bath

   2 reviews

   5.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is an absolute find. Beautiful food with amazing service. My only niggle is that it’s just a little too dark and most people seemed to be using their phones to read the menu! I like to be able to see what I’m eating too. I understand it’s about to close for 3 weeks for a complete refurb so I’ll definitely be going back there again soon once it’s reopens. Go there, you won’t be disappointed.
   

   Piccolino - BirminghamResponded 7 days ago

   Ciao Deborah! Thank you so much for your kind words and feedback! We're thrilled you enjoyed the beautiful food and amazing service. We appreciate your input on the lighting and understand your perspective, creating the perfect ambiance is important to us. We can't wait to welcome you back soon, thank you for your support! Kind regards, Danilo GM
   

   Is this helpful?

   Report
4. G

   Geminae

   Birmingham

   1 review

   5.0

   1 review

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an absolutely amazing day. Every staff member was fantastic, they even sang happy birthday to me and gave me a cake as well on the house. The food was extremely high quality, and I loved every bit of it. The drinks were lush and the vibe was absolutely beautiful. The location is such a wonderful place and you wouldn't even think it was in that city when you go to it. I absolutely recommend it to anyone looking for a lovely place to relax, enjoy and have such a lush meal.
   

   • 

   Piccolino - BirminghamResponded on 8 October 2024

   Ciao Nathaniel! Thank you for your amazing review! We’re so happy to hear you had a fantastic birthday celebration with us. It’s wonderful to know that our team made your day special with a cake and a song! We're thrilled you enjoyed the food, drinks, and atmosphere. Your recommendation means the world to us, and we can’t wait to welcome you back for another lovely experience! Kind regards, Danilo GM
   

   Is this helpful?

   Report
5. G

   GM

   London

   10 reviews

   4.0

   10 reviews

   Dined on 28 September 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Goodafternoon Please see my direct message, thanks
   

   Is this helpful?

   Report
6. N

   Natalie

   Gloucestershire

   1 review

   1.0

   1 review

   Dined on 15 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Despite having a booking, 5 groups of “members” were let in front of me. Terrible customer service on the front desk and highly unprofessional front of house, throwing rubbish around whilst people are talking and waiting to be seated. Understaffed… so why accept my booking? Waited 30 minutes then left.
   

   Piccolino - BirminghamResponded on 8 October 2024

   Ciao Natalie! Thank you for bringing this to our attention. We're very sorry to hear about your experience and the delay despite your booking. This is not the level of service we strive to provide. We appreciate your feedback regarding the front desk and staff behaviour, and we will address these concerns with our team. We hope you’ll consider giving us another chance in the future. Kind regards, Danilo GM
   

   Is this helpful?

   Report
7. E

   Ethan

   Birmingham

   1 review

   5.0

   1 review

   Dined on 15 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my moms birthday, the service and food was both exceptional and would highly recommend.
   

   Piccolino - BirminghamResponded on 3 October 2024

   Ciao Ethan. We greatly appreciate your feedback. I am glad that you enjoyed the service and the food with us at Piccolino. We are looking forward to seeing you soon. Kind regards, Danilo GM
   

   Is this helpful?

   Report
8. A

   Adrian

   Birmingham

   3 reviews

   5.0

   3 reviews

   Dined on 13 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another super visit, spoilt from the time we arrived until we left. Super venue and brilliant staff. We’ll be back!
   

   Piccolino - BirminghamResponded on 8 October 2024

   Ciao Adrian! Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your visit and that our venue and staff made a lasting impression. We can’t wait to welcome you back for another fantastic experience! Kind regards, Danilo GM
   

   Is this helpful?

   Report
9. C

   Chris

   Birmingham

   1 review

   5.0

   1 review

   Dined on 13 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Rapido I explained to the waiting staff that we were running late for a concert and that we would appreciate it if they could help with the service. They duly turned the courses round with speed and precision. Food was excellent, service outstanding. all helped to kick the evening off with great satisfaction. Intend to visit again and ensure we have ample time to fully enjoy the Piccolino experience.
   

   Piccolino - BirminghamResponded on 8 October 2024

   Ciao Chris, Thank you for your fantastic feedback! We're thrilled to hear that our team was able to accommodate your schedule and provide excellent service. It’s wonderful to know you enjoyed the food and that we helped kick off your evening on a high note. We look forward to welcoming you back soon for a more leisurely experience! Kind regards, Danilo GM
   

   Is this helpful?

   Report
10. O

    Otilia

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on 6 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I always have an amazing service everytime I go to Piccolino. Well done for being excellent!
    

    Piccolino - BirminghamResponded on 8 October 2024

    Ciao Otilia! We truly appreciate your wonderful feedback! It’s fantastic to know that you always have an amazing experience with us. Thank you for your continued support, and we can’t wait to see you again! Kind regards, Danilo GM
    

    Is this helpful?

    Report