Piccolino - Chichester

Review summary

1. L

   Louise

   London

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just wonderful night. Rosie our waitress was sensational, the food all amazing, ambience fantastic :)
   

   Piccolino - ChichesterResponded 2 days ago

   Dear Louise, Thank you so much for the kind words! We're thrilled to hear that you had such a great experience. Rosie will be so happy to know she made a positive impression! We’re also glad you enjoyed the food, ambiance, and overall atmosphere. We look forward to welcoming you back for another amazing visit soon! Warm regards, Piccolino Team
   

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2. S

   Sharon

   Jersey

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely food, service was good. Its a bit expensive but worth the extra for the beautiful setting. We were sat right by the window which spoilt it a little as felt cramped. Would definitely go again . Cocktails ate really nice
   

   Piccolino - ChichesterResponded 3 days ago

   Thank you for your kind review, Sharon! We're so glad you enjoyed the food, service, and ambiance. We’ll certainly take your feedback into account and hope to welcome you back soon for another enjoyable experience! Best regards, Piccolino
   

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3. H

   Hayley

   VIP

   Spain

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had CJ and she was lovely we came out for my mum’s birthday and she made our day really nice thank you x
   

   Piccolino - ChichesterResponded 5 days ago

   Thank you so much for your kind words, Hayley! We're so happy to hear that you and your mum had a wonderful birthday celebration with us. CJ will be thrilled to know she helped make your day extra special. We look forward to welcoming you both again soon for another memorable experience. Kind Regards Piccolino Chichester
   

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4. A

   Adam

   Surrey

   9 reviews

   5.0

   9 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Super friendly staff. Great cider choice.
   

   Piccolino - ChichesterResponded on 11 January 2025

   Thank you so much for your kind words, Adam! We're thrilled to hear you enjoyed the food, our friendly staff, and the cider selection. We appreciate your feedback and look forward to welcoming you back soon! Kind Regards Piccolino Team
   

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5. J

   Julie

   VIP

   London

   4 reviews

   3.0

   4 reviews

   Dined on 3 January 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   London-esque noisy bustle with attentive staff. Cocktail delicious and wine good. Disappointing main courses - branzino tasted good but was over cooked so did not fall away from the skin as it should with very overcooked potatoes; chicken pasta with spring veg was somewhat bland and contained very little chicken! Overall for the quality on this evening not value for money. Will probably try again another day.
   

   Piccolino - ChichesterResponded on 8 January 2025

   Hi Julie, Thank you for sharing your feedback with us. We're pleased to hear you enjoyed the cocktails, wine, and the attentive service. However, we're sorry to learn that the main courses didn’t meet your expectations. We always aim for high-quality dishes, and we’ll be reviewing the preparation of the branzino and chicken pasta to ensure these issues are addressed. We truly appreciate your comments and hope to welcome you back soon for a better experience. Kind regards, Piccolino Chichester
   

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6. P

   Peter

   Cheshire

   4 reviews

   3.0

   4 reviews

   Dined on 31 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Having dined in several other Piccolinos over a number of years we found our experience here very disappointing . The room looks great , the food was good but the service completely lets it down . The staff were indifferent and seemed not to want to be there . A young waiter was outright rude to us . When I raised this with a gentleman on the desk when leaving he clearly wasn’t interested . Embarrassing as I’ve recommended it to friends already based on our experience with Piccolinos in Cheshire
   

   Piccolino - ChichesterResponded on 2 January 2025

   Dear Peter, Thank you for your feedback. We’re sorry to hear that your experience at Piccolino Chichester didn’t meet expectations, particularly with the service. We take your comments seriously and will address this with our team to ensure it doesn’t happen again. We hope you'll give us another opportunity to provide a better experience in the future. Best regards, Piccolino Chichester
   

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7. S

   Sue

   West Sussex

   1 review

   4.0

   1 review

   Dined on 31 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Gorgeous decor, staff extremely efficient and friendly. Only 4 stars because the Spaghetti Ragu (bolognaise) was the smallest portion I’ve ever seen!! So that was over priced sadly. Rest was lovely.
   

   Piccolino - ChichesterResponded on 2 January 2025

   Dear Sue, Thank you for sharing your feedback! We’re thrilled to hear you enjoyed the decor, the friendly service, and the overall ambience. We appreciate your comments on the Spaghetti Ragu, and we'll certainly take them into consideration. We’re glad the rest of your experience was lovely, and we hope to welcome you back soon! Best regards, Piccolino Chichester
   

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8. S

   Sue

   West Sussex

   3 reviews

   4.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The restaurant is lovely decorated beautifully and clean although there are a lot of tables so a little crowded ! My husbands food was perfect but sadly my lasagne was cool in the middle. The waitress was lovely and changed the meal straightaway but it did take the edge of the experience. I hate sending food back but don’t feel it’s fair to pay a fair amount for sub standard food!!
   

   Piccolino - ChichesterResponded on 8 January 2025

   Hi Sue, Thank you for your feedback and for sharing your experience with us. We're so glad to hear that you liked the decor and found our service to be lovely. We sincerely apologize for the issue with your lasagne and understand how disappointing it can be to receive a dish that isn't up to standard. We're grateful that our team was able to address the situation promptly, though we completely understand that it affected your experience. We appreciate your understanding and hope to have the chance to welcome you back for a better experience in the future. Kind regards, Piccolino Chichester
   

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9. D

   David

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic evening at Piccolino. Lovely food and beautiful restaurant. Staff were excellent and quickly helped resolve a small problem with my daughter's meal. 1 star removed from value as I felt the desserts were overpriced for what came. Overall highly recommended and I will be back.
   

   Piccolino - ChichesterResponded on 30 December 2024

   Thank you, David, for your kind words! We're glad to hear you enjoyed the food, service, and atmosphere. We appreciate your feedback on the desserts and will take it into consideration. We're happy we could resolve the issue with your daughter's meal, and we look forward to welcoming you back soon! Best regards, Piccolino Chichester
   

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10. S

    Susan

    West Sussex

    8 reviews

    5.0

    8 reviews

    Dined on 29 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Delicious food and great service. Will definitely go again.
    

    Piccolino - ChichesterResponded on 29 December 2024

    Thank you, Susan, for your kind words! We're thrilled to hear you enjoyed the delicious food and great service. We look forward to welcoming you again soon! Best regards, Piccolino Chichester
    

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