Pier House OB

Review summary

1. R

   R.J.

   New Orleans

   3 reviews

   2.0

   3 reviews

   Dined on 1 January 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was marginal at best and VERY overpriced. Oyster appetizer was $15 for 5 small oysters and pork hoot was small.
   

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2. G

   Guillermo

   VIP

   Denver

   28 reviews

   5.0

   28 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, good was great. Some dishes need to be improved but in general it was a great place. We were a large party and service was outstanding and the restaurant has great vibs and it is perfect for a family night dinner.
   

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3. C

   Chris

   Charleston

   1 review

   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent! The service was excellent! We will be back for more.
   

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4. s

   susanna

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always come back here! So delicious and great option for celiacs/gluten free!
   

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5. L

   Lynn

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had seafood pasta, and it was delicious, my friend had a burger and was very pleased with it. The service was great, would definitely go back!
   

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6. G

   Gretchen

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were delicious! The staff was very friendly, attentive, and quick. We ordered a few fried items, and they were battered and fried to perfection. The quality and grade of the burger meat exceeded our expectations. The grilled fish and shrimp were seasoned and cooked to perfection. I would highly recommend this restaurant. Also, check out the happy hour!
   

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7. L

   Lisa

   Denver

   1 review

   5.0

   1 review

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exceptional! There were 7 of us at the table and everyone raved about their food. I had the redfish. It was cooked to perfection. The new owner came to the table to check on us which was a nice touch. We will definitely be back!
   

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8. R

   Reid and Misty

   Atlanta

   3 reviews

   2.0

   3 reviews

   Dined on 12 October 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The fish was delicious and our server was really sweet. However, the steak was not good, salads never came out with meals, alfredo was sour and pork chop overcooked.
   

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9. T

   Terry

   VIP

   San Antonio

   8 reviews

   5.0

   8 reviews

   Dined on 10 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The grouper and the watermelon margaritas were delicious! Our waitress was very attentive and the prices were reasonable. We will definitely be going back. This will be one of the go to places we bring our family and friends when they come to visit us in Gulf Shores.
   

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10. D

    Darrick

    Memphis

    8 reviews

    3.0

    8 reviews

    Dined on 9 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    First I write this review with a bit of discord within myself! I feel for the restaurant and only want to express what my dining experience was like. The restaurant was overwhelmed on this night! There was a table of 15-20ppl that they seemed ill prepared for. I arrived early and was seated with only 1 menu for 2ppl to share I guess. We ordered and we didn’t get our food for 1 hour and 9 minutes. We ordered fish and pasta an order of 6 raw oysters. A soda pop and a mojito (didn’t have all the ingredients) Now to what happened while we were there. Unfortunately the food arrived dry and old (fish), the pasta was very bland with no taste. Again after 1hr and 9m It was cold and bland. I didn’t complain. I felt compassion for them. I simply requested something else from the menu! I then ordered a burger. The burger and fries were phenomenal. The server was very nice and apologized. As I explained, I didn’t want any discounts, free food or otherwise! I just simply expected more. I left a 24% cash gratuity on my check as well. I just think some more training would go a long way. They also seemed to be understaffed on this evening! If giving transparency we could have made a choice to stay or try another night. But as far as this visit I was very disappointed. I wish this establishment success going forward.
    

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