Piko

Review summary

1. J

   Janice

   Hawaii

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Satisfactory food for a holiday meal. Although “regular” local white rice would be preferred. Another seafood options example Mahi, ahi , ono and crab legs options. Desserts could have more variety, whip cream or ice cream choices available. Simple inexpensive absorbent coasters for “sweating” water goblets would be practical to have rather then having water all over the tables. Buffet food warmers (some) felt awkward to open up (meaning lifting it up and back felt like it would topple, then reaching back to close lid - was awkward to ( I am short ,reaching it was a stretch). I am sure there are better easier food warmers that are easy to maneuver.
   

   PikoResponded 1 day ago

   Aloha Janice, We extend our heartfelt gratitude for joining us and sparing the time to rate our establishment. We want you to know that we thoroughly evaluate each and every survey and ensure they are shared with both our ownership and our dedicated team. We are delighted to see you had an enjoyable Thanksgiving experience at Piko at the OUTRIGGER Kona Resort & Spa and appreciate your comments and feedback. We strive to continued improvement and will share your comments and feedback with our team for future offerings we are planning. We look forward to welcoming you back in the near future. Your continued patronage is greatly appreciated.
   

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2. C

   Cynthia

   Hawaii

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Thanksgiving buffet was very good. The food was great and a nice casual atmosphere. We had exceptional service.
   

   PikoResponded 1 day ago

   Aloha Cynthia, We extend our heartfelt gratitude for joining us and sparing the time to rate our establishment. We want you to know that we thoroughly evaluate each and every survey and ensure they are shared with both our ownership and our dedicated team. We are delighted to see you had an enjoyable Thanksgiving experience at Piko at the OUTRIGGER Kona Resort & Spa and appreciate your wonderful comments and feedback. We look forward to welcoming you back in the near future. Your continued patronage is greatly appreciated.
   

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3. M

   Mary Ann

   Hawaii

   1 review

   5.0

   1 review

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful location overlooking the pool area with the sunset in the background. Very nice menu with daily specials. The Oktoberfest Special was outstanding—the kitchen is certainly versed in international cuisine. Service was excellent and friendly, paying attention to our dietary needs, and the live Hawaiian entertainment added the little extra to the dinner. Highly recommend.
   

   PikoResponded on 21 October 2024

   Aloha Mary Ann, We extend our heartfelt gratitude for joining us and sparing the time to rate our establishment. We want you to know that we thoroughly evaluate each and every survey and ensure they are shared with both our ownership and our dedicated team. We are delighted to see you had an enjoyable dining experience at Piko at the OUTRIGGER Kona Resort & Spa and appreciate your wonderful comments and feedback. We look forward to welcoming you back in the near future. Your continued patronage is greatly appreciated.
   

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4. V

   Vicky

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The October Fest proved to be a great choice for all 5 in our party leaving us thoroughly satisfied. The dessert was a warm apple filled pastry, complemented by a delicious vanilla cream sauce. The crispy pork shone in both texture and flavor, providing a delightful crunch that paired beautifully with the smooth mashed potatoes. The sauerkraut like purple cabbage, brought out the best in the pork. The German salad had a tangy mustard vinaigrette that brought together the salty German sausage and cheese in perfect harmony. Our meal was topped off with a first-time tasting of the raspberry German wine, Himbergeist. Its distinctive flavor was unlike anything we had tried before. Overall, our October Fest experience was exceptional. The service was attentive, and the atmosphere was warm and inviting.
   

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   PikoResponded on 18 October 2024

   Aloha Vicky, We extend our heartfelt gratitude for joining us and sparing the time to rate our establishment. We want you to know that we thoroughly evaluate each and every survey and ensure they are shared with both our ownership and our dedicated team. We are delighted to see you had an enjoyable dining experience at Piko at the OUTRIGGER Kona Resort & Spa and appreciate your wonderful comments and feedback. We look forward to welcoming you back in the near future. Your continued patronage is greatly appreciated.
   

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5. T

   Timothy

   Hawaii

   1 review

   3.0

   1 review

   Dined on 14 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   The music and hula were below the standard we expected from a hotel that also hosts a Hawaiian Cultural Center.
   

   PikoResponded on 26 October 2024

   Aloha Timothy, Thank you for taking the time to rate us! We do read each and every survey, share them with both ownership and our team, and are sorry to see we did not fully meet your expectations. Our live entertainment by local Hawaiian artists is for all guest's enjoyment, meant to be atmospheric for our diners in PIKO and not a performance as part of our Fire & Feast Luau or our extensive Cultural program of the resort. We are sorry if you had that impression, and hope you still enjoyed your dining and service experience. We hope you will consider us in the future again, allowing us to provide you with a better dining experience, and a chance to achieve a 5-star experience for you. Mahalo
   

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6. OT

   OpenTable Diner

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on 22 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiters were super friendly. Food was delicious !
   

   PikoResponded on 7 August 2024

   Aloha Anonymous, We extend our heartfelt gratitude for sparing the time to rate our establishment. We want you to know that we thoroughly evaluate each and every survey and ensure they are shared with both our ownership and our dedicated team. We are delighted to see that you had an enjoyable dining experience at Piko at the OUTRIGGER Kona Resort & Spa. We look forward to welcoming you back in the near future. Your continued patronage is greatly appreciated.
   

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7. MJ

   MelissaJ

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 28 June 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great fresh fish dishes. Amazing braised ribs. Dessert was great!
   

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8. OT

   OpenTable Diner

   Hawaii

   1 review

   5.0

   1 review

   Dined on 28 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ordered the daily special, shrimp and diver scallops on pasta and the Korean short ribs, both were delicious and well presented.
   

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9. S

   Seth

   Hawaii

   4 reviews

   vip
   1.0

   4 reviews

   Dined on 23 June 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   They don’t start seating until 5:30 so did not accept our 5:15 OpenTable reservation. After waiting to be seated our food was either cold in the center or overcooked terribly.
   

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10. OT

    OpenTable Diner

    Hawaii

    1 review

    1.0

    1 review

    Dined on 14 June 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    The sashimi appetiser was terrible, fish was not fresh and the ogo and sea asparagus on top tasted like low tide. The ribeye was cooked properly but maybe only an inch thick and very chewy. Drinks were pretty good but everything was way over priced for the quality. There is zero ambience, in the restaurant, it just felt like we were eating in a big open room with other people
    

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