Pizzeria Portofino

Review summary

1. A

   Andrzej

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal experience at Portofino. Our server Lydia provided high quality service and was on point with refreshers and checking in on us. The atmosphere was very quiet and calming which made the experience amazing. Also, the cappuccino was the best I’ve had in a long time. Definitely will return and highly highly recommend to anyone.
   

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2. g

   greg

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good! The food was delicious, I love that place
   

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3. J

   Johnny

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Me and my girlfriend we love it especially the free dessert we got we will be going back again soon.
   

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4. M

   Matthew

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good service , felt a little Jamed in though , overall worth the money
   

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5. J

   Jorrin

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Without a doubt in my mind, the best dining experience I have personally had to date. Not only was the food astounding, but the service was next level. Far too frequently do I notice the lack of quality in our day to day society, but this experience truly gave me hope that quality is making a comeback. Keith was next level with his enthusiasm and overall knowledge regarding all of our comments. 11/10, making this place our exclusive special occasion establishment.
   

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6. N

   Nicholas

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Halli was our waitress and she was impeccably polite and knowledgeable! Had the best date and will absolutely be back!!
   

   Pizzeria PortofinoResponded 5 days ago

   Thanks for the review, Nicholas! We're thrilled to hear that you had a great date at Pizzeria Portofino. It's wonderful to know that our team made your experience even better. We're glad that we could provide you with the best service and that you enjoyed the food. We look forward to welcoming you back for another memorable date soon! Cheers Team Pizzeria Portofino
   

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7. J

   Jennifer

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our son's scholarship. We were one of the few tables with kids on a busy night but the entire waitstaff were so wonderful and welcoming. They did a great job of handling a couple food restrictions too. They made us feel special and we had outstanding service.
   

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8. V

   Veenu

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience! We were celebrating my sisters birthday who was in out of town. The staff went above and beyond to help make our celebration fun and personalized. From the personalized menus to the little birthday surprise, we appreciated all the hospitality! We had a change in guests last minute and they were able to accommodate all of us and we were very grateful! The food was amazing as always! The truffle fries and charred pepperoni pizza are to die for!! We always have an amazing time here. It’s a staple spot where we bring all our guests out of town. Thank you for the amazing hospitality.
   

   Pizzeria PortofinoResponded 5 days ago

   Thanks for the feedback, Veenu! We're thrilled to hear that you had a wonderful experience celebrating your sisters birthday with us at Pizzeria Portofino. It's always our goal to make special occasions even more memorable. We're glad you appreciated our personalized service, including the personalized menus and the surprise birthday surprise. We're also glad you enjoyed our truffle fries and charred pepperoni pizza. Your kind words truly mean a lot to us. We look forward to welcoming more guests out of town and making more special memories with you all. Cheers Team PIzzeria Portofino
   

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9. E

   Evelyn

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on 11 January 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   WeI dined at this restaurant last night, and while the ambiance was nice and the food was decent, the service fell short of expectations. We were initially attended by one lady who took our appetizer order, but then another server took over and was hardly present throughout our meal. When we requested tea, it arrived lukewarm, far from the hot beverage we were hoping for. Overall, it was an experience I didn't anticipate, especially since I had visited before and had an ok experience
   

   Pizzeria PortofinoResponded 5 days ago

   Thanks for dining at Pizzeria Portofino and sharing your experience, Evelyn. We're glad you enjoyed the ambiance and food, but sorry to hear about the service. We're committed to providing excellent service and regret falling short this time. We appreciate your feedback and will use it to improve. We hope to serve you better in the future. Cheers Team Pizzeria Portofino
   

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10. A

    Anthony

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on 11 January 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had reservations. Then had to wait 30 minures for a booth. It happens. Appetizers: Calamari Fritti was yummy! Whipped Ricotta & Black Mission Fig Bruschetta was incredible!! Meal: Charred Pepperoni pizza was AWESOME! Cacio e pepe was made with mostaccioli. I NEVER had with mostaccioli. It was okay. Spaghetti Limone, it was okay, could have been A LOT better! Drinks: Portofino Spritz, good. In Pursuit of Passion, Great! Asked for a receipt. Left after waiting 15 minutes.
    

    Pizzeria PortofinoResponded 5 days ago

    Anthony, thank you for dining at Pizzeria Portofino and taking the time to share your feedback. We're glad to hear that you enjoyed our appetizers, Whipped Ricotta and Black Mission Fig Bruschetta, and Charred Pepperoni pizza. We're sorry, however, that you had to wait for a table and for some of our dishes. We strive to provide efficient service and delicious meals to all our guests, and we apologize if we fell short this time. We appreciate your understanding and hope that you'll give us another chance to impress you in the future. Cheers Team Pizzeria Portofino
    

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