PJ's - SentryWorld

Review summary

1. N

   Nikki

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The location itself was beautifully decorated. The menu was the perfect size with options for just about anyone. We had an appetizer which was Brussels sprouts and bacon. Amazing! Three different drinks which were also very good. I had the pork with penne, delicious, another person had the club with fries, and the third had the Wagyu burger. She loved it! It was my birthday so I had a custard dessert. Again, amazing. The server was very busy, but was still attentive to our water glasses, meals, drinks, and talking to us. I would say most of the seating was occupied and there were two or three holiday parties happening. Overall, the experience was spectacular. I would go back again next time to do the all you can eat pizza on Sundays.
   

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2. T

   Tana

   Milwaukee

   2 reviews

   3.0

   2 reviews

   Dined on 6 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Great service. Accuracy of orders. Promptness. Attentive, polite server. Lunch items disappointing and expensive: BLT bacon was scarce, Fish and Chips fish was too chewy, maybe overcooked. Lovely atmosphere, decorated for Christmas. Very pretty. Plenty of adjacent parking.
   

   PJ's - SentryWorldResponded 6 days ago

   Tana - Thank you for your feedback! We're thrilled to hear you enjoyed the service, atmosphere, and holiday decorations. We apologize that the lunch items did not meet your expectations and will share your comments with our kitchen team. In the future, should you have concerns about the quality of your experience, please don’t hesitate to ask to speak to a member of our management team. We are here to ensure your visit is enjoyable, and we’d be happy to address any concerns in the moment. We hope to provide you with a better dining experience in the future. Jordan F., Restaurant Manager
   

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3. j

   jessica

   Milwaukee

   5 reviews

   5.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always great food! Love the seasonal specials. Presentation is outstanding.
   

   PJ's - SentryWorldResponded on 19 November 2024

   jessica - Thank you for reviewing your most recent visit to PJ's. We're so glad each time you dine with us you enjoy the food, especially the seasonal specials. We look forward to seeing you again soon!
   

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4. L

   Laurie

   VIP

   Milwaukee

   5 reviews

   3.0

   5 reviews

   Dined on 3 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We’ve been relatively consistent customers for years and we’re disappointed in the decrease in food quality with remarkable increase in prices. Service, however, was excellent!
   

   PJ's - SentryWorldResponded on 8 November 2024

   Laurie - Thank you for sharing your feedback about your recent visit to PJ’s. We’re sorry to hear we didn’t meet your expectations. Please don’t hesitate to reach out to me directly to discuss your experience. In the future, feel free to ask for a member of our management team if any concerns arise. We look forward to the opportunity to provide you with an improved experience.
   

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5. K

   Kari

   Milwaukee

   1 review

   3.0

   1 review

   Dined on 12 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We have been to PJ’s multiple times in the past, and have always enjoyed it very much. On this visit, the food was a rather bland, was not hot when it was served, and was average at best. The service was just not as top notch as we have had in the past. (They were busy). It was very loud and difficult to carry on a conversation (I know, not much they can do about that, but will include it for reference)
   

   PJ's - SentryWorldResponded on 29 October 2024

   Kari - Thank you for your feedback, Kari. We're sorry to hear this visit didn’t meet your past experiences with us. We’ll address your comments with our team to improve. In the future, please don’t hesitate to ask for a manager during your visit—we’re here to ensure you have a great experience. Thank you, and we hope to welcome you back soon!
   

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6. L

   Larry

   Milwaukee

   1 review

   3.0

   1 review

   Dined on 12 October 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Bar service extremely slow. Hostess and waitress excellent. Baked fish was terrible.
   

   PJ's - SentryWorldResponded on 17 October 2024

   Larry - Thank you for taking the time to review your recent experience at PJ's. We apologize for the issues with your baked fish and the long wait at the bar. This is not the level of service we aim to provide, and your comments will be shared with our team to ensure improvements are made. If you're open to it, please reach out to us directly so we can discuss how to enhance your next visit.
   

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7. W

   Wendy

   Milwaukee

   4 reviews

   5.0

   4 reviews

   Dined on 7 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate twice here because it was so good. Both the food and service were superb. The setting is gorgeous.
   

   PJ's - SentryWorldResponded on 10 October 2024

   Wendy - Thank you for taking the time to review your recent experience at PJ's. It's great to know both times you dined with us were superb. We look forward to seeing you again soon!
   

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8. H

   Haley

   Milwaukee

   1 review

   5.0

   1 review

   Dined on 2 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our wedding anniversary and the waitress we had somehow found out and made it special for us! Definitely going there again :)
   

   PJ's - SentryWorldResponded on 3 October 2024

   Haley - Thank you for taking the time to review your recent experience at PJ's. We are so happy that you decided to celebrate your anniversary with us and that your server was able to make it a special night. We look forward to seeing you again soon!
   

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9. E

   Elisabeth

   VIP

   Baltimore

   7 reviews

   5.0

   7 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I ordered the roasted vegetable salad. Very few vegetables but it did have a generous amount of salad greens, nicely dressed. It was delicious - just wanted more roasted veggies. Dining companion had a BLT - very good, with a small side of roasted veggies. We had an excellent server. We will return.
   

   PJ's - SentryWorldResponded on 24 September 2024

   Elisabeth - Thank you for taking the time to review your recent experience at PJ's. We're glad to hear you enjoyed the food and that you had an excellent server. We look forward to seeing you again soon!
   

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10. L

    Laurie

    Milwaukee

    2 reviews

    2.0

    2 reviews

    Dined on 12 September 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    Service was extremely slow. We waited over 10 minutes for someone to take our drink orders and another 10 minutes before we got them. One guest ordered soup and it didn’t come with crackers, croutons or even a small roll. Another guest was charged for 2 drinks and only had one.
    

    PJ's - SentryWorldResponded on 23 September 2024

    Laurie - Thank you for sharing your feedback about your recent visit to PJ's. We sincerely apologize for the delays in service and beverages, as well as any confusion regarding the sides with your soup. In the future, we’ll be sure to ask our guests if they would like additional sides included. We’re also sorry to hear about the double charge for your beverage. We regret not having the chance to resolve these issues during your visit. If you ever have concerns while dining with us, please don’t hesitate to let your server know or ask for a member of our management team. We're here to ensure your experience is enjoyable.
    

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