Plough - Effingham

Plough - Effingham reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tim

   London24 reviews

   3.0

   Dined on 20 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My second visit since it was refurbished in early 2025 and a rather disappointing one. We had to ask for the Supper Club menu, which is good value, and whilst the service was friendly they neglected to tell us the kitchen closed at 9 so we couldn’t order dessert. My schnitzel wasn’t really a schnitzel but tasted ok although nowhere near as good as the one I had 2 weeks ago! The Shere Drop was also off but you can’t blame them for selling out. Hopefully, if I go again it will be like the first visit rather than the second.
   

   Plough - EffinghamResponded 5 days ago

   Hello Tim, We're sorry to hear the visit was disappointing and communication was not clear, we will always be happy to exchange dishes if they do not meet your expectations. The schnitzel is very popular and normally delicious, so if it's not right the kitchen should know. Shere Drop is extremely popular and last week with the warmer weather we sold more than normal - it took us by surprise! The good news is its back! Thanks for your feedback Tim and please let us know when you are back again and we will make sure the Schnitzel and Shere Drop are back on form ! Regards Sara
   

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2. C

   Cecelia

   Surrey9 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had some issues last time we visited, only minor ones, and I’m very well aware that the pub is under new management. However, I’m delighted to say that last night, it was a pleasure to visit. Special shout-out to Ben who was friendly, helpful, efficient. And the food was delicious, hot and arrived speedily. They were busy but we were in a quieter spot and on a table for two which was very welcome.
   

   Plough - EffinghamResponded 7 days ago

   Hello Cecelia, It's lovely to welcome you back again, and it's great to hear that your recent visit was a lot better than in February. We will pass your feedback to the serving team and hopefully see you again soon. Thanks again for the glowing feedback. Regards Sara
   

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3. A

   Angela

   Surrey35 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful.. great service, menu choice , waiter, food and did fixed price menu £21 for 2 courses. And loads of parking .... will be returning
   

   Plough - EffinghamResponded 7 days ago

   Thanks Angela - sounds like you enjoyed our Supper Club menu ! See you again soon!
   

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4. H

   Helen

   London1 review

   3.0

   Dined on 11 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Staffing issues made the very helpful service quite slow.
   

   Plough - EffinghamResponded on 12 March 2025

   Hello Helen, Thank you for your review and comments, we will take these onboard and hopefully your next visit will get us a few more stars. Regards Sara
   

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5. J

   James

   Surrey4 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were friendly and attentive, food was excellent. Will be visiting again soon!
   

   Plough - EffinghamResponded on 10 March 2025

   Thank you James for a full house ! Come back and enjoy our large beer garden !
   

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6. R

   Richard

   Surrey4 reviews

   4.0

   Dined on 8 March 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Excellent range of freshly cooked food. Service was well meaning but over attentive.
   

   Plough - EffinghamResponded on 17 March 2025

   Thank you Richard, for your review of our food - we love it too! On the service side we normally make sure each table receives a timely check back post food, apologise if the staff were overly keen - we have some newer members and will feed this back.
   

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7. D

   David

   London3 reviews

   4.0

   Dined on 7 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice meal - first visit since change of ownership and refurbishment. Still a lovely place to go and food was as good as ever.
   

   Plough - EffinghamResponded on 9 March 2025

   Thank you David - lovely to see you back again! We're pleased you like the update and enjoyed the new menu.
   

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8. MW

   MariaW

   Surrey2 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely friendly recently refurbished pub! Decor was tasteful, staff very friendly. Roast pork & sticky toffee pudding was delicious
   

   Plough - EffinghamResponded on 3 March 2025

   Thank you Maria for you top marks and compliments on the roast pork and our delicious dessert Sticky Toffee pudding ! When you come back you must try the crumble !
   

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9. J

   John

   London13 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We used to be regulars but moved out of the area. Came back as visiting the area. Love the new renovation and new menu .
   

   Plough - EffinghamResponded on 2 March 2025

   Thank you John for your kind comments and for coming to see us again !
   

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10. L

    Liz

    Hampshire3 reviews

    2.0

    Dined on 26 February 2025

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 4

    Very friendly staff, too many menus off the list as over sold. No discount for not having what we ordered. Vegetables cold. Very busy due to reopening and others trying it out. A shame as we were taking guests
    

    Plough - EffinghamResponded on 27 February 2025

    Hello Liz, We're sorry for the mix up with your lunch on Wednesday, we didn't get it quite right and we're working in it. We have sent you an email. Thanks again for letting us know your feedback. Regards Sara
    

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