Presley's

Review summary

1. B

   Bruce

   Detroit

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Great place. Great food. Great Service. Just too loud. Difficult to carry on conversation. The waitress could not even hear us order.
   

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2. M

   Maria

   VIP

   Chicago

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Do not recommend. They don’t handle being busy well.
   

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3. K

   Keith

   Detroit

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Had to wait 20 minutes for utensils as our apps sat and got cold, plus waited 80 minutes for our main course to be served.
   

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4. T

   Terrence

   Detroit

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was delicious but we were very disappointed with our service. I ordered a beer that was brought to me in the bottle. When I asked for a glass our waiter said there weren’t any available. They were being washed. I asked again several times and finally was given one after approximately 20 minutes. We also ordered an appetizer of meatballs and it was brought to our table but we did not have any silverware or plates. We waited five minutes with the appetizer sitting on our table but unable to eat it. I finally walked up to the bar where our server was and asked for plates and silverware which were brought quickly after that. The rest of the dinner went fairly smoothly.
   

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5. S

   Scott

   Detroit

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Got a 6pm reservation for Christmas dinner. Got there and was told they are out of the Prime Rib (the only main we were interested in on their fixed menu). Why take reservations? Why advertise on social media a pre-fixed menu for Christmas dinner? Needless to say we spent our $140 ($70 x 2) at the Apparatus Room down the street and had an amazing dinner.
   

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6. A

   Andre

   Washington DC

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   Each course of the Food was cold yet the service was nice. It was for my mother’s birthday and it was highly unsatisfactory. Will not be visiting again.
   

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7. S

   Sabrina

   Detroit

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time at Presley Kitchen on Christmas morning but definitely not our last! The decor, the food, our server, everything was great. Reminds me of some of the restaurants in NYC. A lovely addition to the Detroit food scene!
   

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8. L

   LR

   Charlotte

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   No zero star option. Service staff untrained. Not able to communicate with customers or how to wait a table. Food was poor- cold, overcooked, tasteless. This was the Christmas Eve dinner so there are no excuses. The place was nearly empty. I can see why. We were served a 4 course dinner in an hour! They wanted us out of there so they could go home maybe?! Marriott should be ashamed to have this restaurant in their hotel, and in such an iconic historic building. It would be so nice to have a lovely restaurant in that space.
   

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9. J

   Julie

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service was not great. Food was good, priced a little high but on average for the city. The hotel is gorgeous. Could really benefit from customer service improvements.
   

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10. G

    Ginny

    Detroit

    5 reviews

    2.0

    5 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 5

    Food was very good - service was lacking. We were a group of 4 that arrived at 6:00 pm with a reservation in order to make an 8:00 pm show at the Fox. Dinner orders took almost an hour - we had to scarf down our food - one person had a salad and barely ate half of it because we had no time. We had to call the manager over twice to help. Server was not on top of things, forgot drinks, said our food would be out shortly and then completely avoided our table. The forgotten cocktail appeared - looked and tasted like something from Red Robin.
    

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