Prime Rib at the Garden

Review summary

1. K

   Karen

   Singapore

   17 reviews

   4.0

   17 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed our meal at Prime Rib at the Garden for a second time. The meat was prepared well and tasty, along with the au gratin potatoes and spinach. The menu stated that peppermint tea was available, but when I ordered it they brought something else. The service was great and the ambiance was soothing. We will return.
   

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2. L

   Lauri

   San Francisco

   10 reviews

   4.0

   10 reviews

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Went to Prime Rib at The Garden for my Birthday. Would like to start off by saying, Prime Rib at the Garden just opened two month ago. They have a few things they need to work out. Customer service is not one of them. We were greeted at the door by a very friendly and attentive Hostess. Shown to our table, immediately our Server Jason appeared. Wonderful table side service. Jason was knowledable and professional. Of course this is a prime Rib establishment so that’s what we ordered, medium rare…when then prime Rib arrived it was very rare! And I mean red as in not cooked enough. We had to send it back, but before we did the Manager came over and personally apologized for the meat being to rare. She took both our plates back and presented us with two completely bigger cuts than originally ordered. Second time was a charm. The salads were amazing. The side dishes were hot and quite delicious. We will return. As I said in the beginning they are working things out. Give them a try and see for yourself.
   

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3. P

   Patrick

   San Diego

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Prime Rib and Potatoes Gratin were delicious! Highly recommend.
   

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4. E

   Erica

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was amazing; menu is limited, but simple is fine when the craft is perfected. Service was awesome, the ambiance was great.
   

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5. T

   Toni

   Central Coast

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great. They do need more appetizer and side selections. All in all it was a great time with great food.
   

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6. A

   Alan

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gave them a second chance. First visit was very bad. This time service was good and food was great. The bread situation has been addressed. Enjoyable dinner.
   

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7. J

   Joseph

   San Francisco

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Service was great. Food was average. Price was expensive
   

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8. C

   Carla

   Alabama

   6 reviews

   3.0

   6 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   It's a beautiful restaurant in an excellent location for a date night! The service was okay, but it could have been better, especially since it was a slow night. The food was well-seasoned, but the prime rib was a little tough.
   

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9. J

   Jeanette

   Central Coast

   10 reviews

   4.0

   10 reviews

   Dined on 5 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was fantastic, the service perfect. Just a couple of things. Our fist time there. We were seated at the first table from the door. It’s January and the cold was unbearable. I asked to be moved and they did accommodate us (that was excellent). But why would they seat anyone there at all is baffling. There was a bread plate as part of the table setting, but no bread was offered. Again just baffling, not to detract from the truly wonderful food. Finally, I’m a pretty light eater, the food was so great, the potatoes and the creamed spinach,I decided to take home the left overs, I usually don’t. The waiter boxed up. When I got home, only the steak made it into the box. I was so disappointed.
   

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10. B

    Brenda

    San Francisco

    1 review

    2.0

    1 review

    Dined on 5 January 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2

    It’s just ok. Still worth waiting for SF House of prime rib. The Garden’s food is just ok and doesn’t taste as fresh as the original HOPR. There is only one bathroom stall. Service was fair. The restaurant itself is one large room with a small elevated level in the side but there is no privacy between tables. Everyone can see every single person inside the restaurant- no walls or dividers. I probably won’t be back
    

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