Princi Italia - Plano

Review summary

1. m

   mary

   Hawaii

   5 reviews

   vip
   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   First, wrong bottle of wine came, it was quickly remedied. Second, our two appetizers took forever which we wanted to have with our wine. When they arrived, the hot app was luke warm; my husband got the manager who sent it back to be heated. In the meantime we ate the other cold app, and the manager delivered the reheated hot app. The wait person immediately appeared and cleared empty plates from cold app but took all of our utensils! We asked to keep our forks so we could eat the now hot app…wait person said new settings on the way! Settings never came, we took some from the set table next to us. At this point my husband was about to walk out the door. One of our long time waiters came to the rescue. We’ve been patrons for a long time. He served the main dishes we had ordered with the first server; mine was completely wrong! I had ordered chicken piccata and received Veal with prosciutto and cheese. I picked off the cheese and prosciutto and ate some of the overcooked really tough veal and the broccoli and fingerling potatoes. There are a lot of great restaurants in the area. I doubt my husband will ever go back. We eat out about 85% of the time. This was really sad.
   

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2. S

   Steve

   Dallas

   133 reviews

   vip
   5.0

   133 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were outstanding. Chefs special was amazing, flavorful and fresh. Rediscover Princi if it’s been a while. High recommend!
   

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3. B

   Barb

   Dallas

   13 reviews

   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food was delicious!!! Francesco our waiter who we've know for a long time was excellent!!!
   

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4. C

   Christi

   Dallas

   14 reviews

   3.0

   14 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I have always liked this restaurant, but tonight was just not great. The service left a lot to be desired and simple things like water and iced tea were not ever refilled. The Tortellini Fonduta and the Garlic Flatbread were both great, but the Spaghetti Bolognese was really just like crumbled hamburger and spaghetti. There was no sauce! It’s like all of the tomato sauce was forgotten and it was so dry. Also, it was barely warm. I would have told our waitress, but she never returned to our table until she asked if we wanted dessert. We even had to track and call over someone else to bring us some Parmesan for the main course. The other bummer is they have no bread at all to serve with anything that you order. When we originally asked our waitress about bread, she said she would see what she could do and try to bring us some bread that they make bruschetta with, but she never came back until dessert and never mentioned it again. It really seems crazy that Italian bread is not offered even to purchase. I even goggled about bread at an italian restaurant and this is what it said: “At an Italian restaurant, you get bread as soon as you sit down. This is a way to “keep you busy" while you wait for the main courses and also to calm your hunger with the most simple dish that you can have. Bread is always available on the table when you eat veggies or meat.” What the? Italia is even in the name. No excuse for that. With all the amazing Italian restaurants in DFW, I think I will venture out and find one that has a lot better service, serves the food hot, refills the non-alcoholic drinks, and has great bread as a staple item at their restaurant.
   

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5. K

   Kevin

   Dallas

   1 review

   vip
   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal as always! Veal chop parm was out of this world.
   

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6. L

   Lisa

   Dallas

   1 review

   vip
   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful dinner… Mariah was a fantastic server, and the food was delicious! 
   

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7. L

   Liz

   Dallas

   12 reviews

   5.0

   12 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food. Perfect weather for the outdoor patio. Our server was excellent - knew so much about the dishes and gave great suggestions. Princi is always one of our go to’s.
   

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8. M

   Mike

   Houston

   42 reviews

   vip
   5.0

   42 reviews

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service - friendly, helpful, attentive, entertaining. The food was delicious - soup and pizza. Delightful visit and would definitely recommend.
   

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9. D

   Dee

   Dallas

   70 reviews

   vip
   5.0

   70 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite restaurant! Jose, Fransisco and the entire staff are always wonderful!
   

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10. J

    Jeff

    Dallas

    45 reviews

    vip
    5.0

    45 reviews

    Dined on 18 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We enjoyed our table out on the patio. The weather was nice, the energy was up, the service was amazing, and the food was flavorful, cooked perfectly, and enjoyable.
    

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