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Public Service, New Orleans, LA

Public Service

3.3
3.3
528 Reviews
$30 and under
American

Make a booking

2 people
19:00
Booked 2 times today
Experiences are available.
  • Charming
  • Innovative
  • Good for groups
A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by an open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.

Click on our virtual tour to step inside Public Service! https://visitingmedia.com/tt8/?ttid=nopsi-hotel-icms#/3d-model/0/1?b11t0=1&a10ph=1&i2d0a=1&j2ck2=1

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Hours of Operation
    Daily 06:30–21:30
  • Phone number
    (504) 962-6527
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Louis Brown
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
  • Area
    French Quarter
  • Cross Street
    Gravier Street
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Jazz Brunch at Public Service Restaurant

    Multiple dates available
    Indulge in the NOPSI Hotel's jazz-infused brunch, Saturdays and Sundays from 10 am to 2 pm. Nestled in the heart of New Orleans, the historic Public Service restaurant invites you to savor the charm of the 1920s in a setting that once housed the iconic New Orleans Public Service Inc. utility company. Immerse yourself in the soulful rhythms of traditional jazz creating an atmosphere reminiscent of the city's vibrant musical heritage. As you relish the melodies, feast your senses on a delectable brunch spread featuring classic New Orleans favorites. Our carefully curated menu pays homage to the rich culinary tapestry of the Big Easy, where the spirit of New Orleans comes alive in every tune and every taste.
    Jazz Brunch at Public Service Restaurant photo

Offers

  • Wine Down Wednesdays at Public Service

    Multiple dates available
    Wed - 17:00 - 21:30
    Dive into New Orleans' vibrant nightlife at the NOPSI Hotel's Public Service restaurant and bar for Wine-Down Wednesdays! Join us for a soulful soirée filled with rhythm and half-price wine specials. Local musician Matt Lemmler and his trio play a captivating blend of original songs, New Orleans standards, jazz melodies, and spirited covers. Whether you're sipping a drink at the bar or all-in for dinner in the restaurant, you'll get a taste of New Orleans' authentic charm. Revel in the elegance of NOPSI Hotel and let the lively atmosphere carry you away. Come for a drink, stay for a meal, or simply soak in the lively tunes; Wine-Down Wednesday at Public Service is your passport to a joyous night in the heart of NOLA! No purchase required.

    Wine Down Wednesdays at Public Service photo

What 528 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.3
3.3 based on recent ratings
  • 3.6Food
  • 3.5Service
  • 3.6Ambience
  • 3.3Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Public Service offers a memorable dining experience with "delicious food" and a "beautiful venue." Highlights include excellently prepared dishes like blackened prawns and grits. Service is top-notch, with staff praised for being "attentive" and "amazing." Ideal for pre-event meals, it's a must-visit for both locals and tourists.

528 Reviews
  1. Hailey

    Baton Rouge

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Took 25 minutes to get service. It was a saints Sunday so it got a little busy but just to get asked what to drink was poorly orchestrated. Thank goodness our reservation was 3 full hours before the game started and we were still late to the game due to poor service. When finally approached by a waitress we were not greeted in a professional fashion. It was like we were a burden to be there! I certainly will not come back to this restaurant. After a long wait the food was just mediocre.

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  2. Anita

    Los Angeles

    1 review

    3.0

    1 review

    Dined on 7 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    The convenience of dining in the hotel was great. There were hits and misses. Ribs and gumbo were a missed opportunity. Seafood pasta, crab cakes, and vegetable flat bread were great! Breakfast was good. Service was too slow for this Los Angeles girl. Also food need to be served quickly- ask the table if they want to be served all at once or as the food is done. Most people prefer hot food over all at once. Breakfast service was too slow for trying to get up and out. Staff was helpful and the service was professional and accommodating. I would stay and eat here again. Need to work out a few kinks.

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  3. Craig

    New Orleans

    32 reviews

    vip
    5.0

    32 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Hidden jewel! If you’re reading this you need to pass through!

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  4. Kathleen

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on 2 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious. Our server was so friendly and funny. The restaurant was beautiful. I would recommend Public Service. We will be back

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  5. Sierra

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on 25 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This restaurant truly shines with its innovative dishes and warm atmosphere. The staff is remarkably welcoming, and they made our dining experience memorable. A standout gem for food lovers seeking quality and comfort.

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  6. Sierra

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on 25 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love this place! New menu was amazing, the holiday cocktails were so cute, and bartender Mickey was such a gem!

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  7. Dmitri

    Tampa

    5 reviews

    vip
    1.0

    5 reviews

    Dined on 24 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    New menu staff unaware so did not communicate to us at all Waited 30 min for bland burger
    Public ServiceResponded on 25 November 2024
    Dimitri, Thank you for bringing this to our attention, and we sincerely apologize for your experience. We are immediately addressing the communication issues and the quality of our menu items with our team to ensure this does not happen again. Your feedback is invaluable in helping us improve. Please reach out to us directly so we can make this right for you.

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  8. chad

    New Orleans

    3 reviews

    4.0

    3 reviews

    Dined on 16 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Laid back good atmosphere the shareables are the way to go.

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  9. Anne

    Sacramento

    6 reviews

    4.0

    6 reviews

    Dined on 10 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Delicious food, went before the Saints game Easy walking distance to stadium

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  10. Matt

    New Orleans

    1 review

    5.0

    1 review

    Dined on 6 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was good. Our server Christian was amazing and the vibe was on point.

    Is this helpful?

FAQs

Public Service offers takeout which you can order by calling the restaurant at (504) 962-6527.

Public Service is rated 3.3 stars by 528 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 2 times today
Experiences are available.

Order delivery or takeout

Google Map for Public Service

Public Service, 311 Baronne Street, New Orleans, LA 70112

Dining areas

Additional information

  • Cross Street
    Gravier Street
  • Area
    French Quarter
  • Hours of Operation
    Daily 06:30–21:30
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    Louis Brown
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (504) 962-6527
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
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