Pure Ultra Lounge

Pure Ultra Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

1. S

   Shakira

   Caribbean1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We arrived at 8:30pm and received the meal at 12midnight. Our server had absolutely no customer service and acted as if we were begging food. We ordered a bottle of wine and she just brought the wine and didn’t even bring an ice bucket to chill the wine until we asked for it 3 hours later. The workers walked pass our table back and forth without even stopping once to ask if everything was okay. There were persons who arrived after us and left before us. ( some of them had the same server as we did). We did the couples valentines dinner and the total should have been 11,500 jmd and the wine 5000. When we got our bill it was 32,000 and she brushed it off as if we were wrong. It was a manager there that eventually assisted us. All in all it was a horrible experience and I usually enjoy their food but based on the service received, I have no interest in returning.
   

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2. L

   LaShawn

   Detroit4 reviews

   4.0

   Dined on 21 December 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Went there after for an after glow just for drinks and music. It was nice and the ambience was just right
   

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3. G

   Georgette

   Caribbean1 review

   4.0

   Dined on 9 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We enjoyed the service and the food. This was my second time their with friends celebrating their birthdays. We booked the minimum birthday package. The small balloon décor is really small. Outside of that the food was good, service was friendly.
   

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4. S

   Sydney

   Caribbean1 review

   5.0

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our visit . We highly recommend the lounge . Great food ,energy and service.
   

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5. C

   Christal

   Caribbean1 review

   4.0

   Dined on 19 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This experience was amazing I really enjoyed my night and my birthday 💯💯☺️
   

   Pure Ultra LoungeResponded on 22 October 2024

   Hi Christal, we are glad we helped to make your birthday a memorable one hope to see you again soon!
   

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6. OT

   OpenTable Diner

   Caribbean1 review

   4.0

   Dined on 16 June 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was really good, it’s a nice spot to eat and chill without the excessive crowd and noise
   

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7. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined on 18 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spontaneously greeted upon approach. The venue is immaculate and has air conditioning. The food is outstanding and the customer service is on point. It the music gets louder as it gets later into the evening but it is moderate. I would recommend give them a try and look forward to future visits
   

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