PYRO

Review summary

1. T

   Trisha

   Edmonton

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere great food! We will definitely go back.
   

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2. A

   Arjun

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   I went for a valentines prefix dinner, The soup they brought out for starters was horrible, it was insanely acidic tomato puree. The Main course was Steak, veggies and cheesy potato romanoff . The portion size was perfect and the sauce on the side was flavorfull, the quality of steak was bang average. Strawberry champagne mousse for desert was good. Presentation was good. I paid 204$ including 20% mandatory tip online before i went to the restaurant for 2 for the above mentioned items. The food over all was average not even close to the amount paid. Our Server was sweet but not very attentive as they had already got the tip i guess and very sloppy service.
   

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3. B

   Borys

   Ottawa

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   My wife didn’t enjoy the shrimp, but I found them to my taste. Service was good.
   

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4. B

   Becca

   Edmonton

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress, Alexa, was great, very knowledgeable. She was very attentive. The ambience was nice, very open and it wasn't too loud. Food was good, a little over priced but it was an overall good experience.
   

   PYROResponded 2 days ago

   Becca, I am so glad to hear you had a great experience! Thank you for your positive feedback, I will pass this along to Alexa! See you again soon! Regards, Sarah
   

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5. C

   Christine

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   The food was just okay, one of our party had to send her salad back. This was not an issue at all and was removed from the bill. The pizza was fine nothing outstanding, I actually like Blaze pizza better. The service though was fantastic, Jess was our server and she was so great, we really enjoyed having her and she made up for the mediocre food.
   

   PYROResponded 2 days ago

   Hi Christine! I am so glad to hear that you had fantastic service, from Jess! We are truly sorry to hear that your meal didn't meet your expectations. We take all feedback seriously and appreciate you letting us know about the issues you had. Please feel free to reach out to me at saelliott@loca.ca if you would like to discuss this further and ensure you have a better meal on your next visit! I look forward to hearing from you, Sarah
   

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6. B

   Brigitte

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Another fantastic meal and experience. The service was great the food delicious.
   

   PYROResponded 2 days ago

   Amazing to hear Brigitte! Glad you enjoyed your evening with us! Thank you, Sarah
   

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7. S

   Sandy

   Edmonton

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Restaurant was quiet for a Friday lunch crowd so service was quick. I think you need to do something about the lack of heat in the restaurant with the four overhead doors. It was pretty chilly and I always run on the hot side.  Other than that everything was fantastic!!
   

   PYROResponded 2 days ago

   Thank you Sandy, for your feedback! I am glad to hear that your Friday lunch with us went well! I can assure you, that our heat issues have been fixed! We look forward to seeing you again, soon! Regards, Sarah
   

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8. A

   Alex

   Edmonton

   6 reviews

   5.0

   6 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service. Lovely restaurant. The pizza is superb but most everything I’ve tried had been excellent
   

   PYROResponded 2 days ago

   Thank you, Alex! So great to hear that you enjoyed the service and food at PYRO! We look forward to your next visit with us! Warm regards, Sarah
   

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9. C

   Camille

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on 6 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Matt is the best! Every time we come into Pyro, he delivers a 10/10 experience!
   

   PYROResponded 2 days ago

   Great to hear, Camille! I will pass this along to Matt! Thank you, Sarah
   

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10. A

    Amanda

    Edmonton

    2 reviews

    4.0

    2 reviews

    Dined on 2 February 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was excellent, we had a mix of brunch and main orders. The space was drafty on a cold windy day outside. They seem to have some issues with the heater, but our hot drinks were comped which was nice! Everyone in my party enjoyed themselves, we would visit again!
    

    PYROResponded on 4 February 2025

    Thank you Amanda for taking the time to leave us a review! It's so great to hear that your food was excellent! I am glad to hear everyone enjoyed themselves! I apologize for the drafty temperature you experienced during your visit, we were having some issues with our heat! I am glad to hear you received complimentary hot beverages while we were sorting this out! I hope you join us again soon, now that it is much more comfortable in here! Warm regards, Sarah
    

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