Quince Rooftop

Quince Rooftop reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Laurie VIP

   New York City22 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We reserved a Sunday night dinner for our last night in San Miguel de Allende. It was perfect. Excellent menu, delicious dinner and excellent service. After dark the tight rope walker appeared for the short show. So fun!
   

   Quince RooftopResponded 2 days ago

   Thank you, Laurie! ✨ We're so glad to hear you ended your trip to San Miguel de Allende with a perfect Sunday night dinner at Quince. It’s wonderful that you enjoyed the menu, your meal, the service — and of course, the tight rope walker show under the stars! We hope you’ll visit us again soon to create even more magical moments. 💫 Safe travels and see you next time!
   

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2. A

   ANITA

   Cancun3 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The view was beautiful. The drinks were okay. The spicy edamame was good. The Frida roll was really fishy. The fried rice was good. The steak we did not touch, as it did not smell good nor taste good.
   

   Quince RooftopResponded 2 days ago

   Hi Anita, Thank you for visiting us and for taking the time to leave a review. We’re glad you enjoyed the view, drinks, and some of the dishes—especially the spicy edamame and fried rice! That said, we’re very sorry to hear that the steak and Frida roll didn’t meet your expectations. That’s definitely not the experience we want for our guests. We’d love to learn a bit more about your visit so we can address the issues properly. If you’re open to it, may we contact you directly? Please let us know if you're willing to share your contact information. Best regards, The Quince Team
   

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3. O

   Orlando

   Guanajuato1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente servicio y comida, gran opción para una ocasión especial.
   

   Quince RooftopResponded today

   ¡Hola Orlando! Muchísimas gracias por tu excelente reseña. Nos alegra saber que disfrutaste tanto del servicio como de la comida, y que Quince fue una gran elección para una ocasión especial. ✨ Esperamos tener el gusto de recibirte nuevamente muy pronto. ¡Gracias por recomendarnos!
   

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4. M

   Mark

   Guanajuato14 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always take people from out of town here. The food is good, space and views are beautiful.
   

   Quince RooftopResponded 2 days ago

   Thank you for the great review, Mark! We're thrilled to hear that you enjoy bringing guests here and that you appreciate the food, space, and views. We look forward to welcoming you and your out-of-town guests again soon! Quince Team
   

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5. J

   Jayne VIP

   Chicago27 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was a fun restaurant. The DJ played the music a bit too loud for my taste but it was fun watching the acrobatics and electric violin. My pasta was very good but my friend’s fish was overcooked. The sushi was very good!
   

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   Quince RooftopResponded 2 days ago

   Thank you for your feedback, Jayne! We're glad to hear you enjoyed the pasta, sushi, and the entertainment. We apologize for the loud music—it’s something we’ll take into consideration for future visits. We also appreciate your comments on the fish, and we’ll make sure to address that. We hope to welcome you back soon for another great experience! Quince Team
   

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6. T

   Tomas VIP

   Philadelphia30 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The total experience was spectacular. The food was delicious and beautifully presented, Angel our server was informative, knowledgeable and efficient. The rest of the staff was also great. The music was great and the entertainment was, well very entertaining.
   

   Quince RooftopResponded 2 days ago

   Thank you so much, Tomas! We're thrilled you had a spectacular experience with us. Angel and the whole team will be so glad to hear your kind words. We're happy you enjoyed the food, music, and entertainment—it really sounds like a memorable night. We look forward to welcoming you back soon! Quince Team ✨
   

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7. 雅康

   Unspecified2 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   とても雰囲気のあるレストランでした。ルーフトップからの眺めは最高です。妻の誕生日のケーキをオーダーしてましたが普通にデザートの注文を聞きにきたので連携が若干悪かったのが減点でした。
   

   Quince RooftopResponded 6 days ago

   Hi 雅康, Thank you so much for celebrating your wife’s birthday with us and for taking the time to share your experience. We’re happy to hear you enjoyed the ambiance and the incredible rooftop view—it’s one of our favorite features too! We sincerely apologize for the miscommunication regarding the birthday cake. It’s important to us that every celebration feels seamless, and we’ll definitely review this with our team to ensure better coordination in the future. We hope to welcome you both back for an even smoother and more memorable experience next time. ありがとうございました。 Quince Team
   

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8. E

   Esther

   New York City2 reviews

   3.0

   Dined on 1 April 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It took almost 2 hours to get our food. The wait staff had an issue and switched waiters. And then it took an hour to get one dessert. For the price we paid we were expecting much better service. The food was pretty good.
   

   Quince RooftopResponded 7 days ago

   Hi Esther, Thank you for dining with us and for sharing your feedback. We sincerely apologize for the long wait times and the service issues you experienced. That is certainly not the standard we aim for, and we understand how frustrating that must have been. We're glad to hear you enjoyed the food, but we’d love the opportunity to provide you with a much smoother and more enjoyable experience in the future. If you’re open to it, we’d appreciate the chance to connect with you directly—please let us know the best way to reach you. Best, Quince Team
   

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9. G

   Guillermo

   Puebla5 reviews

   3.0

   Dined on 31 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   El lugar es preciosos con una vista espectacular!! La comida es buena nada más, nada extraordinario y el servicio aceptable muy cerca de malo.
   

   Quince RooftopResponded on 2 April 2025

   Hola Guillermo, Gracias por visitarnos y por compartir tu opinión. Nos alegra saber que disfrutaste de la vista y que la comida te pareció buena. Lamentamos que el servicio no haya estado a la altura de tus expectativas. Nos tomamos muy en serio los comentarios como el tuyo y trabajaremos para mejorar la experiencia de nuestros clientes. Esperamos que nos des otra oportunidad en el futuro para ofrecerte una experiencia excepcional en todos los aspectos. Atentamente, Equipo Quince
   

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10. G

    Gloria Martha VIP

    Monterrey34 reviews

    5.0

    Dined on 31 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excelente comida y bebidas, la música súper agusto, el show muy bueno.
    

    Quince RooftopResponded 7 days ago

    Hola Gloria Martha, ¡Muchas gracias por tu increíble reseña! Nos alegra saber que disfrutaste de la comida, las bebidas, la música y el show. Queremos seguir brindándote experiencias inolvidables, así que esperamos verte nuevamente muy pronto. Saludos, Equipo Quince
    

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