Quince Rooftop

Review summary

1. L

   Laurie VIP

   New York City22 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We reserved a Sunday night dinner for our last night in San Miguel de Allende. It was perfect. Excellent menu, delicious dinner and excellent service. After dark the tight rope walker appeared for the short show. So fun!
   

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2. A

   ANITA

   Cancun3 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The view was beautiful. The drinks were okay. The spicy edamame was good. The Frida roll was really fishy. The fried rice was good. The steak we did not touch, as it did not smell good nor taste good.
   

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3. M

   Mark

   Guanajuato13 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always take people from out of town here. The food is good, space and views are beautiful.
   

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4. J

   Jayne VIP

   Chicago26 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was a fun restaurant. The DJ played the music a bit too loud for my taste but it was fun watching the acrobatics and electric violin. My pasta was very good but my friend’s fish was overcooked. The sushi was very good!
   

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5. T

   Tomas VIP

   Philadelphia30 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The total experience was spectacular. The food was delicious and beautifully presented, Angel our server was informative, knowledgeable and efficient. The rest of the staff was also great. The music was great and the entertainment was, well very entertaining.
   

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6. 雅康

   Unspecified2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   とても雰囲気のあるレストランでした。ルーフトップからの眺めは最高です。妻の誕生日のケーキをオーダーしてましたが普通にデザートの注文を聞きにきたので連携が若干悪かったのが減点でした。
   

   Quince RooftopResponded 3 days ago

   Hi 雅康, Thank you so much for celebrating your wife’s birthday with us and for taking the time to share your experience. We’re happy to hear you enjoyed the ambiance and the incredible rooftop view—it’s one of our favorite features too! We sincerely apologize for the miscommunication regarding the birthday cake. It’s important to us that every celebration feels seamless, and we’ll definitely review this with our team to ensure better coordination in the future. We hope to welcome you both back for an even smoother and more memorable experience next time. ありがとうございました。 Quince Team
   

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7. E

   Esther

   New York City2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It took almost 2 hours to get our food. The wait staff had an issue and switched waiters. And then it took an hour to get one dessert. For the price we paid we were expecting much better service. The food was pretty good.
   

   Quince RooftopResponded 4 days ago

   Hi Esther, Thank you for dining with us and for sharing your feedback. We sincerely apologize for the long wait times and the service issues you experienced. That is certainly not the standard we aim for, and we understand how frustrating that must have been. We're glad to hear you enjoyed the food, but we’d love the opportunity to provide you with a much smoother and more enjoyable experience in the future. If you’re open to it, we’d appreciate the chance to connect with you directly—please let us know the best way to reach you. Best, Quince Team
   

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8. G

   Gloria Martha VIP

   Monterrey34 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comida y bebidas, la música súper agusto, el show muy bueno.
   

   Quince RooftopResponded 4 days ago

   Hola Gloria Martha, ¡Muchas gracias por tu increíble reseña! Nos alegra saber que disfrutaste de la comida, las bebidas, la música y el show. Queremos seguir brindándote experiencias inolvidables, así que esperamos verte nuevamente muy pronto. Saludos, Equipo Quince
   

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9. G

   Guillermo

   Puebla5 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   El lugar es preciosos con una vista espectacular!! La comida es buena nada más, nada extraordinario y el servicio aceptable muy cerca de malo.
   

   Quince RooftopResponded 5 days ago

   Hola Guillermo, Gracias por visitarnos y por compartir tu opinión. Nos alegra saber que disfrutaste de la vista y que la comida te pareció buena. Lamentamos que el servicio no haya estado a la altura de tus expectativas. Nos tomamos muy en serio los comentarios como el tuyo y trabajaremos para mejorar la experiencia de nuestros clientes. Esperamos que nos des otra oportunidad en el futuro para ofrecerte una experiencia excepcional en todos los aspectos. Atentamente, Equipo Quince
   

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10. E

    Erick Jaeson

    Unspecified1 review

    5.0

    Dined on 30 March 2025

    1. Overall 5
    2. Food 4
    3. Service 3
    4. Ambience 5

    Gran lugar, atractivo y con buena vista, entretenimiento único. Precios elevados pero lo cubre por el lugar y lo que ofrece en lo general. Atención nada especial.
    

    Quince RooftopResponded 4 days ago

    ¡Gracias por tu reseña, Erick! Nos alegra que hayas disfrutado del lugar, la vista y el entretenimiento único. Apreciamos tus comentarios sobre el servicio y trabajaremos en mejorar ese aspecto. ¡Esperamos darte la bienvenida nuevamente pronto!
    

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