Radio Rooftop

Review summary

1. M

   Mark

   London

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Staff were more interested in each other than serving. 5 of them including the manager messing around at the bar and drinking whilst we repeatedly had to wave someone over to order food and drinks. Disappointing.
   

   Radio RooftopResponded 1 day ago

   Dear Mark, I hope this message finds you well. I would like to sincerely apologize for the negative experience you had during your recent visit to Radio Rooftop. Providing exceptional service to our guests is our top priority, and unfortunately, we did not meet the expectations you deserved on that day. Once again, I apologize for this oversight. I will ensure that your feedback is passed along to the respective managers so that we can take the necessary steps to improve our service. As a gesture of goodwill, I would like to offer you the first round of drinks on us during your next visit. We truly hope to welcome you back and provide you with the experience you originally expected. Thank you for your understanding, and I look forward to your return. Warm regards, Paula Morant
   

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2. j

   jim

   London

   65 reviews

   vip
   5.0

   65 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great espresso martini and selection of spirits, particularly the Japanese whiskey. Service could be a more attentive but when we bagged a Chao he was very nice.
   

   Radio RooftopResponded 2 days ago

   Good afternoon Jim Thank you so much for your lovely feedback. We cannot wait to welcome you again! Regards, Radio Team
   

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3. j

   jim

   London

   65 reviews

   vip
   5.0

   65 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really well made cocktails, small but good selection of japanese small plates. Could be a little clearer who’s serving you, but h the young northern lass was very charming
   

   Radio RooftopResponded 2 days ago

   Good afternoon Jim Thank you so much for your lovely feedback. We cannot wait to welcome you again! Regards, Radio Team
   

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4. R

   Ryan

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 1
   3. Service 3
   4. Ambience 4

   We only had drinks at the venue. Great location over seeing a great city
   

   Radio RooftopResponded 1 day ago

   Good afternoon Ryan, Thank you so much for your lovely feedback. We cannot wait to welcome you again! Regards, Radio Team
   

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5. J

   Julie

   London

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Very average food - the set lunch menu is a rip-off in my opinion. The restaurant was completely empty at early lunchtime but still had to ask three people to finally get the bill. The view is the only redeeming factor.
   

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6. D

   Dane

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Superb ambiance for a weekend evening. Great location. Good quality drinks and superb service. I wasn’t too interested in the food so can’t comment fully but my friend had pork dumplings and he wasn’t too impressed.
   

   Radio RooftopResponded 4 days ago

   Good Evening Dane Thank you so much for your lovely feedback. We cannot wait to welcome you again! Regards, Radio Team
   

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7. I

   Ingrid

   London

   2 reviews

   4.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   The food and service were great as usual but we had a wonky bar table and the washrooms were disappointing with doors that wouldn’t close and rolls of toilet paper for drying hands. Took the shine off an otherwise excellent experience
   

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8. I

   Iza

   London

   1 review

   1.0

   1 review

   Dined on 9 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   A waiter comes every 5 minutes asking if things are OK. Each time we answer "one dish has been served, still no drinks (2 beers, not complicated to prepare) and still waiting for the second meal. Extremely expensive for dishes that are not even samples. First time I leave a restaurant to go and find... another restaurant. Poor ambiance, Instagramers at work and not an atmosphere of people enjoying themselves. Wants to be chic, but on arrival we were welcomed by a fight when our elevator opened.
   

   Radio RooftopResponded on 14 November 2024

   Good afternoon, We sincerely apologise for your experience with us. We always try our best to guarantee a great experience, therefore, we would very much appreciate it if you could contact us, so that we could gain more information for improvements and have the chance to rectify your experience. Kind regards, Radio Team
   

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9. G

   Graham

   Amsterdam

   2 reviews

   2.0

   2 reviews

   Dined on 9 November 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   The food. Was nice and the place had a good feel and vibe to it. Having booked a table for 2, for food, about 6 weeks earlier, we were sat on the covered roof terrace. Next to the closed roller screens. It was 8 degrees out side so if felt a little cool but ok. Ok until 20 mins before our food arrived, when the roller screen was lifted!!!! So we were then sat in a wind tunnel in a shirt at 8 degrees. Foods went cold within 5 mins. I asked if the shutter could be closed as it is too cold. I was told no it needs to be left open and we were given a blanket. This really spoilt the night so we left as soon as we had finished the cold food. Will never return unless it’s a hot day in the middle of summer.
   

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10. M

    Marine

    London

    1 review

    5.0

    1 review

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Was Amazing ! We really enjoyed it ! I would definitely recommend this place :)
    

    Radio RooftopResponded on 9 November 2024

    Good afternoon Marine Thank you so much for your lovely feedback. We cannot wait to welcome you again! Regards, Radio Team
    

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