Rail House Victoria

Rail House Victoria reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Karla VIP

   Indiana16 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   I did not enjoy this restaurant. The service was ok but not attentive. The mac and cheese was good but the steak was not great.
   

   Rail House VictoriaResponded 2 days ago

   Hi Karla, Thank you for your feedback. We're sorry to hear that your experience didn't quite meet expectations. While we're glad you enjoyed the mac and cheese, it’s disappointing to hear that the steak and service weren’t up to the standard we aim for. Your comments are really valuable, and we’ll be sure to share them with our team to make improvements. We’d love the opportunity to provide you with a much better experience next time. Please do consider giving us another try — we’d be grateful for the chance to make it right. Best, Sarah
   

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2. J

   Jennifer

   Calgary3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely staff who helped manage some specific requirements- had such a lovely time and a really wonderful brunch
   

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3. M

   Mark

   London1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very pleasant venue with great ambience and locality. Price wasn’t unreasonable but could have been clearer with regards to the bottomless brunch. It only include the drink and not food so be aware. Otherwise a good place with well cooked food and overall value.
   

   Rail House VictoriaResponded 2 days ago

   Hi Mark, Thank you for your feedback! We're delighted that you enjoyed the venue, ambience, and our well-cooked food. We’re sorry if there was any confusion about the bottomless brunch offer. The details are clearly stated at the time of booking, but we understand how things can sometimes be missed. We really appreciate your comments and are glad you still found the experience enjoyable and good value overall. We’d love to welcome you back again soon for another great visit! Sarah
   

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4. A

   Ayanda

   London1 review

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food is delicious and generous. The service is lovely. Francisco is a very good waiter- he made good suggestions and was attentive.
   

   Rail House VictoriaResponded 2 days ago

   Dear guest, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the delicious, generous food and the lovely service. It’s especially fantastic to hear that Francisco made such a positive impression — he truly is a gem, and we’ll be sure to pass along your kind words. We’re so glad he helped make your dining experience even more enjoyable. Looking forward to welcoming you back again soon! Sarah
   

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5. PR

   PhilipR

   Brighton13 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great dinner here with friends. Friendly staff and great food to match. Been here before and highly recommend!!
   

   Rail House VictoriaResponded on 18 March 2025

   Dear Philip, Thank you so much for your lovely review. We're so pleased to hear that you had a great dinner with your friends and enjoyed both the food and the friendly atmosphere. It’s always wonderful to welcome back familiar faces, and your recommendation means the world to us! We can’t wait to see you again soon for another fantastic meal. Best wishes, Sarah
   

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6. ST

   SarahT VIP

   London4 reviews

   4.0

   Dined on 12 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, delicious food, lovely ambiance. A thoroughly enjoyable evening.
   

   Rail House VictoriaResponded on 18 March 2025

   Thank you for the stars! We hope to see you here more often. Best, Sarah
   

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7. A

   Alison VIP

   London10 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful place to have a birthday celebration. Delicious food and a welcoming atmosphere from all the staff.
   

   Rail House VictoriaResponded on 18 March 2025

   Dear Alison, Thank you so much for your kind words. We're absolutely thrilled to hear that you chose to celebrate your birthday with us and that it was such a special experience. It’s wonderful to know that you enjoyed the food and felt welcomed by our team. Aaron, Francisco, and the rest of the crew will be so pleased to hear your lovely feedback — no worries at all about the names, they’ll know just how much you appreciated their efforts! We’d love to welcome you back again soon for another celebration or just a delicious meal. Best wishes, Sarah
   

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8. F

   Fiona VIP

   London5 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the staff were so welcoming, friendly, attentive; just makes the whole experience truly amazing. Then you have a brilliant menu for mains as well as snacks, great wine list and then the ambience! We love visiting and booking again today. Look forward to seeing you again soon. Thank you for always looking after us.
   

   Rail House VictoriaResponded on 5 March 2025

   Hi Fiona, Thank you so much for your kind words! We're absolutely delighted to hear that you consistently have such a wonderful experience with us. It’s fantastic to know that the service, menu, wine list, and ambience keep you coming back. We truly appreciate your continued support and look forward to welcoming you again soon. Thanks for always making our day with your visits! Best, Sarah
   

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9. S

   Shanika

   London2 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service from everyone was incredible, especially Solomon who greeted me by opening the door as I had my buggy, brought my table time forward as I was early and seated us somewhere both my friend and my buggy could be safely out of the way. He was attentive without being overbearing and even sang to our babies! Another waiter took photos for us and overall we felt very taken care of. And the bottomless pancakes were delicious!
   

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   Rail House VictoriaResponded on 5 March 2025

   Hi Shanika, Thank you for your wonderful review! We're so pleased to hear that you had such a great experience and that Solomon made you feel so welcome and cared for. He truly goes above and beyond, and we’ll be sure to pass along your kind words to him! It’s lovely to know that you and your little ones felt so well looked after, and we’re delighted you enjoyed the bottomless pancakes, too. Hope to see you again soon for another memorable visit! 😊🥞✨ Best, Sarah
   

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10. D

    Deborah

    London3 reviews

    5.0

    Dined on 2 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Beautiful place, stunning decorations inside. Sat at the bar, which is also looking very classy and chic, super comfortable high chairs. Food presentations very cute, affordable prices, staff was experienced and looked after us very well.
    

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    Rail House VictoriaResponded on 5 March 2025

    Hi Deborah, Thank you for your lovely review! We're so glad you enjoyed the beautiful décor and classy atmosphere at the bar. It’s great to hear that you found the high chairs comfortable and appreciated the thoughtful food presentation. Our team takes pride in providing excellent service, so we’re delighted you felt well looked after. Hope to welcome you back again soon! Best, Sarah
    

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