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Rainforest Cafe- Niagara Falls, Niagara Falls, ON

Rainforest Cafe- Niagara Falls

3.4
3.4
275 Reviews
CAN$31 to CAN$50
American
4915 Clifton Hill, Niagara Falls, ON L2G 3N5

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2 people
21:30
Booked 38 times today

About this restaurant

  • Child-friendly
  • Lively
  • Good for special occasions
The Rainforest Cafe located in Niagara Falls Ontario Canada, opened in May 2001 and offers a diverse menu that will please all members of your family or group. The combination of great food and a one of a kind décor featuring animatronic animals, indoor thunderstorm, sounds of the jungle and more all add to this unique dining experience.

Located on the Falls Avenue Entertainment Complex the Rainforest Cafe keeps you connected to the best that Niagara Falls has to offer including: 4-Diamond fallsview accommodations, the 3 acre Fallsview Indoor Waterpark, the only Hershey Store of its kind and Casino Niagara! Other dining options are also available including Hard Rock Cafe, Perkins, Fallsview Restaurant and the Fallsview Rainbow Room Restaurant. All of this is available to guests with the added bonus of being directly across from the Falls.

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Hours of Operation
    Mon–Fri 11:00–21:00 Sat 09:00–23:00 Sun 09:00–21:00
  • Phone number
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Pawan Lulla
  • Area
    Niagara Falls
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Vegan, View, Wheelchair Access, Wine

What 275 people are saying

Rainforest Cafe- Niagara Falls reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.2Food
  • 3.7Service
  • 4.1Ambience
  • 2.9Value

NoiseModerate

Loved For

  • Toronto / Ontario

    Child-friendly

  • Niagara

    Child-friendly

  • Niagara

    Most Booked

Review summary

AI-generated from verified diner reviews
Rainforest Cafe in Niagara Falls offers a captivating rainforest setting that delights children, featuring animatronic animals and a lively atmosphere. The service receives mixed reviews; however, exceptional staff go "above and beyond." While food quality varies, the experience is cherished by families celebrating special occasions. Reservations are essential to avoid long waits.

275 Reviews
  1. Pamela

    Toronto1 review

    1.0

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    We got there and it took half hour AFTER we ordered our drinks for them to come. Then we ordered the completely overpriced food for some no name chicken nuggets, fries that were completely cold and soggy and two little burgers that were definitely microwaved. Our server didn’t know what she was doing at all and the by the time we left an hour and a half later, I was completely disgusted and the kids were still hungry as they didn’t like the food. $100 for two kids meals (drinks for the kids meals were extra even though it was a pop and an apple juice) two adult pops and a side fries is crazy. The animals (besides the elephants) didn’t work at all and the rainstorm was a few flashing lights. Also, it was not busy at all so there is no reason for it to have taken that long. Completely dis-satisfied with this experience.

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  2. Alexandria

    Toronto1 review

    1.0

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    The service was terrible. The server would go missing for a good 20 minutes at a time, didn't offer to refill drinks, made excuses due to "policy" for the kids meals not coming out at the same time as the apps. Apparently it's 6-8 minutes after apps come out that the entrees are started on, but it took about 30 minutes to finally get that food. It has already taken 30 minutes for the apps to arrive, so it took an hour for the kids to finally have their food. Usually restaurants will ask when we want the kids meals served. The server then made a huge mistake giving us the wrong bill and instead of giving us a full refund so that we could then repay with the right amount and rip appropriately, she expected us to just pay the difference for her mistake. That left a sour taste. The food was also terrible. The chicken was cold, the fish was dry, and the rice was soggy and plain. The vegetables were bland, and the bacon was rock hard. The kids meals looked like Kraft Dinner, so not worth the money. There's a whole draft list of local beers but absolutely none of the drafts were available. One or two running out I could accept on a Saturday evening, but all 6-7? The server didn't even know and had to go back to the bar to find out. When we want IPAs and craft beers, Bud and Coors are poor alternatives, so we stuck with water. It's clear the management doesn't care about a good experience. They know people are likely only going to go once, so why make sure there's an amazing experience for all? The sad thing is I went back because the first experience was so great and now I'll make sure nobody I know gives them any money. There are much better, less overpriced places in Niagara Falls to go to. I prefer the food at Ruby Tuesdays.

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  3. Tricia

    Toronto1 review

    4.0

    Dined 7 days ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    I wish I could remember his name, but our waiter was an absolute gem. He was perfect. I had 7 - 12 yr old girls with me. He handled them perfectly.

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  4. OpenTable Diner

    Toronto2 reviews

    3.0

    Dined on 17 March 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5
    Price was way too high. Lava nachos tasted terrible

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  5. Irene

    Unspecified1 review

    5.0

    Dined on 16 March 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    What a great evening We went to celebrate our daughters 8th birthday From the staff who checked us in to Jackie our sever and the chef We couldn’t say anything but 5 + stars Our daughter has allergies and eating outside is not always a pleasure but here we feel like we’re at home! This has become a tradition for her birthday every year since 2022!!! This is my first post The chef came out and met us at our table reviewing the safest options for our little one! She went out of her way I find when staff in the food industry have allergies themselves they get it and go above and beyond to make someone feel safe and respected! God bless this team, this location and the management team must be very proud of such a loving team They all get along and cheerfully help each other out and have a smile on their faces Thank you Jackie and team for another great birthday celebration See you soon Xoxo ✝️🙏❤️

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  6. OpenTable Diner

    Toronto1 review

    1.0

    Dined on 15 March 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Food was overly salty Fish and chips were all batter no fish Poor service

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  7. Rebecca

    Toronto2 reviews

    3.0

    Dined on 15 March 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 1
    The restaurant wait time was rediculous considering we had a reservation. Food was delicious. They didn’t do anything for my sons birthday as stated in the booking , unfortunately has went very downhill from what it used to be when I was younger.

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  8. OpenTable Diner

    Toronto1 review

    2.0

    Dined on 15 March 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    We made reservations and still had to wait 20mins. Then once seated we waited another twenty mins until our order was taken. Folks sat after us received their food the same time as us. Ordered items and never received, lava cake. Had to reorder children’s desserts. Food was mid and facility is dated. I didn’t mind the price, I expected it to be high, but service was terrible and facility looks like it hasn’t been updated since the 80s.

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  9. Sashane

    Toronto2 reviews

    3.0

    Dined on 15 March 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Great service would recommend getting the food plate. That’s worth it!

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  10. Alesandra VIP

    Toronto16 reviews

    2.0

    Dined on 14 March 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4
    We came here for our kids. The ambiance and rainforest was really cool but that is where is ends. The food is disgusting, all frozen food, and what ever was fresh was served with mold on it! It took forever for the food to arrive too and then it was cold. For the price of the food, it is NOT worth it.

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FAQs

Rainforest Cafe- Niagara Falls is rated 3.4 stars by 275 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
21:30
Booked 38 times today
Google Map for Rainforest Cafe- Niagara Falls

4915 Clifton Hill, Niagara Falls, ON L2G 3N5

Additional information

  • Area
    Niagara Falls
  • Hours of Operation
    Mon–Fri 11:00–21:00 Sat 09:00–23:00 Sun 09:00–21:00
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Pawan Lulla
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Vegan, View, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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