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Rainforest Cafe- Niagara Falls, Niagara Falls, ON

Rainforest Cafe- Niagara Falls

3.5
3.5
261 Reviews
CAN$31 to CAN$50
American

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2 people
19:00
Booked 20 times today
  • Child-friendly
  • Lively
  • Good for special occasions
The Rainforest Cafe located in Niagara Falls Ontario Canada, opened in May 2001 and offers a diverse menu that will please all members of your family or group. The combination of great food and a one of a kind décor featuring animatronic animals, indoor thunderstorm, sounds of the jungle and more all add to this unique dining experience.

Located on the Falls Avenue Entertainment Complex the Rainforest Cafe keeps you connected to the best that Niagara Falls has to offer including: 4-Diamond fallsview accommodations, the 3 acre Fallsview Indoor Waterpark, the only Hershey Store of its kind and Casino Niagara! Other dining options are also available including Hard Rock Cafe, Perkins, Fallsview Restaurant and the Fallsview Rainbow Room Restaurant. All of this is available to guests with the added bonus of being directly across from the Falls.

Additional information

  • Phone number
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Hours of Operation
    Mon–Thu 12:00–21:00 Fri 12:00–22:00 Sat 11:00–23:00 Sun 11:00–21:00
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Pawan Lulla

What 261 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.2Food
  • 3.8Service
  • 4.2Ambience
  • 2.9Value

NoiseModerate

Loved For

  • Toronto / Ontario

    Child-friendly

  • Niagara

    Child-friendly

  • Niagara

    Most Booked

Review summary

AI-generated from verified diner reviews
Rainforest Cafe in Niagara Falls offers a "fun environment" for children with its "amazing atmosphere" and animatronic animals. However, reviews highlight inconsistent service and food quality, with some mentioning "mediocre" meals and "overpriced" dishes. Despite challenges, enthusiastic servers and a "memorable experience" for kids are frequently praised.

261 Reviews
  1. Denise

    Toronto1 review

    1.0

    Dined 3 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    This was the worst service experience I have ever had. We had 5:30m reservations and were seated on time. After 12 minutes no one came to ask us for drinks or acknowledge we were seated. I got up to tell the host we were ready to order. Then a wait staff came and took our order. We got drinks about 7 min later but no food came until 6:20pm. They came by at 6:10pm to tell us the kitchen was busy. I said then being the kids good first - chicken nuggets - the adult entree came out first and my daughter had to wait another few minutes. Additionally, the washroom smelled, had to on the floors and dirty toilters and had not been at all according to the posted chart. I will never go again and do not recommend it. I went two years ago and did not have this experience.

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  2. AngelaF

    Toronto1 review

    1.0

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    Besides the rainforest setting, we were overall unimpressed. The food was overpriced, underwhelming and we had to wait almost an hour for our dinner.

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  3. Colin

    Toronto1 review

    1.0

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Absolutely disgustingly overpriced. 1lbs of wings =$29.99 and nothing special about them. Our table waited 45 minutes to get our food after ordering. Kids menu is garbage. Hot dogs are hot dogs… but they still somehow managed to mess them up. The only thing that could’ve numbed the entire experience would have been a cold beer … But they couldn’t even do that.

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  4. OpenTable Diner

    Toronto1 review

    2.0

    Dined 5 days ago

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 3
    Rainforest Cafe is mostly known for its ambience and catered to kids 4-8. Kids younger may be frightened by the animals moving or noises. Older kids may find the animatronics not be as realistic. The kids menu had some choices with drinks costing extra. The adult menu had a variety of choices but was on the pricey side. Reservations are definitely a MUST otherwise expect to wait at least 30-45 minutes.

    1 person found this helpful

  5. Mike

    Toronto3 reviews

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    They certainly need some front house management improvement. The hosts were completely overwhelmed with reservations. It was very unorganized and chaotic. Our server, Matthew, was wonderful. Was a very poor start to the experience, which made the rest tough to enjoy.

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  6. Susan

    Atlantic Canada1 review

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The kids loved the experience. Food was good. The check in process was a little unorganized and the bathrooms need some attention. Our waitress, whose name I forget, was amazing and went out of her way to provide us with great service.

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  7. Paul

    Toronto32 reviews

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5
    Server was very friendly but had NO clue what she was doing. Brought a closed bottle of wine to the table (twice) and just left it, did not really know the menu and needed some training. Hard to spend this much money and not feel served. Would not refer, other than saying the atmosphere is entertaining for young kids or go back.

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  8. Mixedkitty

    Toronto5 reviews

    4.0

    Dined 7 days ago

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Joey was a great server. Very enthusiastic and gave good food and drink suggestions. Unfortunately they took him from our table early. The replacement didn't introduce herself. Our order came out wrong. Luckily the manager didn't charge us for the wrong order

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  9. RachelL VIP

    Detroit13 reviews

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Service was really slow both nights we were there. This was where my daughter picked to eat for her 10th birthday. We spent the weekend at Niagara and she wanted to eat here both nights. Servers were friendly but service was really slow. It was also really disheartening for her to see other servers doing special things at tables for birthday kids like one had the whole table and surrounding tables sing, another gave a free ice cream, and another had the whole restaurant shout happy birthday, and our servers did not do anything for her.

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  10. Stacey

    Toronto1 review

    1.0

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1
    The interactive animals do not work other than the elephants, which go off every 15 mins and its so loud and crackly sounding. Last time we visited a few years ago more of the animals were animated and there was a lot to look around and see. The kids meals are poor quality and very small portions. We waited over 1 hour for two kids meals and 2 taco salads to come out. The only plus was that the taco salads were a good size and tasted good. Overall not worth the very expensive bill when the overall experience is just not there.

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FAQs

Rainforest Cafe- Niagara Falls is rated 3.5 stars by 261 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 20 times today
Google Map for Rainforest Cafe- Niagara Falls

4915 Clifton Hill, Niagara Falls, ON L2G 3N5

Additional information

  • Phone number
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Hours of Operation
    Mon–Thu 12:00–21:00 Fri 12:00–22:00 Sat 11:00–23:00 Sun 11:00–21:00
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Pawan Lulla
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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