Ramsays Kitchen - Naperville

Review summary

1. T

   Tasha

   VIP

   Chicago

   47 reviews

   3.0

   47 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   I had the beef Wellington and it was just okay. I’ve had it at another Gordon Ramsay owned restaurant (in Vegas) and it was much better. The sticky pudding was phenomenal. I also had a mocktail that was good (the hibiscus one). It loud but still a good place for a date. My bf and I went and were talking and could hear each other fine but it’s loud enough that if you are on a first date…there enough energy to keep it from being awkward. Good service. I made a reso and would recommend doing so as it was pretty packed (we were there on a Friday at 8:30)
   

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2. T

   Tom

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Fantastic food, service. Enjoyed the ahi tuna appetizer, bone marrow and Caesar salad
   

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3. J

   Joseph

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was excellent. Our server was very attentive to our needs.
   

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4. D

   Dave

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The food was lukewarm, and the pricing was outrageous
   

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5. N

   Nancy

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was busy for dinner on Christmas night, but our dining experience was exquisite! Shelley, our waitress, gave us excellent drink, entree, & dessert recommendations. Shelley was very attentive & gave us excellent service. The beef Wellington melted in my mouth! My husband ordered the shrimp & crab spaghetti, which was also excellent. Ramsay’s is our favorite restaurant to come to for special occasions. I highly recommend Ramsay’s, & be sure to ask for Shelley as your waitress!
   

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6. S

   Sue

   VIP

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I was not aware that the Christmas menu was a select few items. At 5:30 pm they were already sold out of salmon and scallops. Soups and salads were not offered nor were any sandwiches. There were just a few appetizers offered. The food that we did order was excellent. Again, certain beers they were out of. Service was ok. We were seated at the front of the restaurant by the window which was nice but seemed out of the way for our waiter. It took forever to get the change back from my cash payment so we could leave. I stayed behind to wait while the rest of my party made their way to the car. Would definitely go again but would check the menu first.
   

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7. s

   scott

   VIP

   Chicago

   11 reviews

   2.0

   11 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Extremely disappointing and very expensive Christmas dinner at 5 p.m. We knew in advance there was a limited menu (only 7 entrees and 3 were steaks). In spite of the limited menu, we picked Ramsay’s because my daughter who was home from college loves scallops and my son and I planned on having the crispy salmon. Not until we were ordering our entrees did our server tell us they were out of scallops and salmon. It was only 5 p.m. and they were out of 2/7 of their menu items including the dishes 3 out of the 4 of us planned on having! If it wasn’t Christmas and we had other options we would have left. My wife and son ended up getting steaks, which they said were just fair and one was not the right temperature. My daughter and I each had the $58 chicken dish, which was over cooked to the point it was stringy. Service was also fair. We felt rushed as our server wanted us to put in our entire order when we ordered appetizers, perhaps because she knew they were running out of food, but we didn’t learn this part until after the appetizers arrived. Also, they forgot our only side dish, au gratin potatoes, and it didn’t get to our table for over 5 minutes after our entrees. The potatoes were fair. They were razor thin with a thick layer of cheese. And, no one checked on us until our meal was almost over. We should have said something about our terrible experience, but being Christmas we didn’t feel like complaining. The only dish that was any good was the crab cake appetizer. We had a shrimp cocktail appetizer, which would have been ok, but the cocktail sauce was awful. It was sweet and clearly had no horseradish in it. The desserts were also fair. Terrible experience all around.
   

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8. A

   Art

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Limited Christmas Menu. Do not go here if you want to eat or are hungry! Food was just okay. Not seasoned well and bland.....Prices are high as the sky. Only part of meal that was good was the appetizer. That was expensive as well though.....Bread that you should normally get with a meal. Different experience, would not do it again.....
   

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9. T

   Thomas

   Chicago

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Third time at Ramses restaurant 😋. All three times were successful and enjoyable. Thomas Fara
   

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10. a

    amanda

    VIP

    Chicago

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    The management and service was rude and disrespectful for it being a holiday. Servers do not know how to talk to customers
    

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