Ramsays Kitchen - Naperville

Review summary

1. N

   Nancy

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was busy for dinner on Christmas night, but our dining experience was exquisite! Shelley, our waitress, gave us excellent drink, entree, & dessert recommendations. Shelley was very attentive & gave us excellent service. The beef Wellington melted in my mouth! My husband ordered the shrimp & crab spaghetti, which was also excellent. Ramsay’s is our favorite restaurant to come to for special occasions. I highly recommend Ramsay’s, & be sure to ask for Shelley as your waitress!
   

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2. s

   scott

   VIP

   Chicago

   11 reviews

   2.0

   11 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Extremely disappointing and very expensive Christmas dinner at 5 p.m. We knew in advance there was a limited menu (only 7 entrees and 3 were steaks). In spite of the limited menu, we picked Ramsay’s because my daughter who was home from college loves scallops and my son and I planned on having the crispy salmon. Not until we were ordering our entrees did our server tell us they were out of scallops and salmon. It was only 5 p.m. and they were out of 2/7 of their menu items including the dishes 3 out of the 4 of us planned on having! If it wasn’t Christmas and we had other options we would have left. My wife and son ended up getting steaks, which they said were just fair and one was not the right temperature. My daughter and I each had the $58 chicken dish, which was over cooked to the point it was stringy. Service was also fair. We felt rushed as our server wanted us to put in our entire order when we ordered appetizers, perhaps because she knew they were running out of food, but we didn’t learn this part until after the appetizers arrived. Also, they forgot our only side dish, au gratin potatoes, and it didn’t get to our table for over 5 minutes after our entrees. The potatoes were fair. They were razor thin with a thick layer of cheese. And, no one checked on us until our meal was almost over. We should have said something about our terrible experience, but being Christmas we didn’t feel like complaining. The only dish that was any good was the crab cake appetizer. We had a shrimp cocktail appetizer, which would have been ok, but the cocktail sauce was awful. It was sweet and clearly had no horseradish in it. The desserts were also fair. Terrible experience all around.
   

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3. L

   Lisa

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food was good but nothing special that would make me a returning customer.
   

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4. D

   Donald

   VIP

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   They listed Beef Wellington on the limited Holiday menu but did not inform that it would not be available until later afternoon. Also out of scallops as add ons. Food cold. Side was undercooked.
   

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5. R

   Rachel

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The staff was extremely friendly but I thought the portion sizes was small. For a party of 4, we ordered an app and shared 6 entrees and 3 desserts and left still slightly hungry and no leftovers. It took 45 minutes between the appetizer and entrees as well. It was a nice evening and fun to go to experience it if you are a Gordon Ramsey fan. But, I do not need to go back and was slightly disappointed.
   

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6. a

   aldx

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zach was great food and drinks were amazing Love this place
   

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7. H

   HUGH

   Chicago

   15 reviews

   4.0

   15 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Even though it was Christmas Eve, the service was fabulous. The food was excellent. We literally tried every appetizer with the exception of the crabcakes as we just didn’t feel like those. All of them were absolutely delicious. We also got both the brussels sprouts and the au gratin both were very delicious. I had the seafood risotto which was excellent. One of our party had the chicken and the only thing is the chicken is we wish it would’ve been available with dark meat, but it was very good. And the signature beef Wellington did not let us down. It was fabulous. We shared the sticky coffee and the berry crumble for dessert. Both were also as good. Our waitress was wonderful. The only slightly downside was the three people next to us who are obviously drunk very loud and very vulgar And the fact that we are in the back where there was a slight draft and the room was more cool than we would’ve liked it. But all in all a very good time 
   

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8. L

   Leanne

   VIP

   Chicago

   12 reviews

   3.0

   12 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food was just okay. Restaurant seemed so crowded that maybe they overbooked. Menu was a holiday menu with limited options. I don’t mind paying for good food, but this food wasn’t worth the price. Might try it again when they offer a regular menu.
   

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9. s

   shannon

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Granted it was a holiday it took 25 minutes for the drinks from the bar. Service and atmosphere was wonderful. Scallops were cold and very spicy, Wellington says med rare but it was easily rare-still delicious. Everything needed salt. I would try again with the full menu. But not rushing back.
   

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10. M

    Mary

    Chicago

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3

    My only complaint is that we felt rushed: our entrees came out almost immediately after starters, and we were hoping for a more leisurely dining experience.
    

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