Red Lobster - Chula Vista

Review summary

1. C

   Cristina

   San Diego8 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Unfortunately, we didn’t get to dine in yesterday; even though we had reservations. They had at least a 1-2 hour backlog seating walk-in customers as well as those with reservations. They couldn’t tell us how long our wait was going to be after our reservation time. I felt terrible for the employees because it was chaotic to say the least. What would have been a quiet dinner with my daughter and grand baby turned out terrible. I think management should look at their protocol; either serve by reservation or first come first served. Especially, on a day like Valentine’s Day. Other times, we’ve not had this problem. Hopefully, we won’t experience this on our next visit.
   

   Is this helpful?

2. M

   Maria

   San Diego1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   No respetaron la reservación estaban atendiendo también a las personas sin citas me pusieron en la lista de walking in y terminé en una mesa de la barra cuando llegó mi comida estaba fría y tenía un mal sabor no me la comí terminé trayéndomela a casa para que mañana se la lleve mi esposo de lunch a su trabajo porque a mí no me gustó no sé si el servicio y la comida fueron un horror porque estaban muy llenos pero mejor no deberían hacer reservaciones esos días especiales si no podrán respetarlas
   

   Is this helpful?

3. C

   Chinmay

   New York City1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Didn't honor the reservation. Terrible management, were giving preference to walkins over reservation.
   

   Is this helpful?

4. M

   Maria

   San Diego2 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Bella was amazing! Our Valentines dinner was more than expected. We had a reservation that was treated with urgency and Araceli the (host) handled very well for how long the wait was. I believe the wait was over an hour from what others were saying around us. We haven’t dined here in awhile due to service and food quality..but yesterday was a huge turn around!! .We did wait over an hour for our food but we enjoyed our quality time together. Bella was the best server we ever had. Great overall communication and let us know the kitchen is backed up and suggested an appetizer. I Highly recommend her every time we will stop by again. Thank you Red Lobster for a special evening. Yes it was hectic but for us was handled very well.
   

   Is this helpful?

5. Y

   Yensi

   San Diego1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Had a great Valentines Day Dinner! Gracias Amigos!
   

   Is this helpful?

6. M

   Maayan

   San Diego8 reviews

   4.0

   Dined on 29 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The host short heavier girl honestly sucked! But our waitress wish I remembered her name was very sweet definitely made up for the host’s attitude.
   

   Is this helpful?

7. A

   Alfonso

   Seattle4 reviews

   4.0

   Dined on 29 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   En general bien. Dentro de lo esperado para un red lobster. La comida bien. Solamente nos hicieron esperar para asignar mesa habiendo mesas disponibles
   

   Is this helpful?

8. O

   Ofie

   San Diego2 reviews

   4.0

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our family had a very nice lunch. Our server, Bella, was wonderful and very attentive. We enjoyed our holiday meal.
   

   Is this helpful?

9. AW

   AnaW

   San Diego7 reviews

   5.0

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We used to avoid coming here on the weekends because of the long waits. Now that you can make a reservation is so much better. Our food was amazing, Patty our service was very attentive and friendly. I wanted to make sure management knew how satisfied we were. Walter came to our table and asked how everything went. We told him that this was one of our better experiences here. I hope they continue to be on top of their food quality and good customer service.
   

   Is this helpful?

10. GR

    GabrielR

    San Diego5 reviews

    1.0

    Dined on 9 October 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Terrible !!!!! No había personas y tardaron 40 minutos en llevar la orden de comida, nunca limpiaron la mesa un servicio pésimo y la comida aún más
    

    Is this helpful?