Rex at the Royal

Rex at the Royal reviews from people who’ve dined at this restaurant. Based on recent rating.

1. KK

   KandK VIP

   Philadelphia125 reviews

   5.0

   Dined on 10 December 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful!
   

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2. AJ

   AJ215

   Philadelphia4 reviews

   3.0

   Dined on 3 December 2022

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Spent almost $700 at the bar and had a manager or owner treat my friend rudely.
   

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3. c

   csj33

   San Francisco1 review

   5.0

   Dined on 3 December 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful all around experience! Beautiful large room, background music was nice and in background, server and sommelier were outstanding, food portions were large and delicious - we have a home in SC and so know Lowcountry cuisine, this was the real deal and very well done. Even when there was a goof on one of the entrees, server handled it perfectly and kitchen rapidly produced the replacement.
   

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4. RT

   ReginaldT

   Brazil1 review

   5.0

   Dined on 1 December 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleasurable experience @ the Rex at the royal restaurant
   

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5. P

   Phillyfooddad

   Philadelphia4 reviews

   4.0

   Dined on 27 November 2022

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The space is beautiful. The service was very attentive and quick to offer suggestions from the vast beer list. We ordered a majority of the menu, and the food was wonderful. Unfortunately, the Frogmore stew was missing a component, but the staff was quick to fire the missing piece, and offer us a credit for a portion of the meal. I will certainly be back.
   

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6. MS

   MichaelS

   Philadelphia5 reviews

   5.0

   Dined on 26 November 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great drinks. Great service. We’ve been twice. It’s now one of our favorites and we’ll definitely be back.
   

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7. K

   Kathleen VIP

   Philadelphia18 reviews

   5.0

   Dined on 23 November 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Fall menu items were a wonderful addition to the menu.
   

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8. r

   richarda

   Philadelphia4 reviews

   3.0

   Dined on 22 November 2022

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Sides came out 10-15 minutes after mains. And the food was just average overall…a disappointing experience.
   

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9. OT

   OpenTable Diner

   Philadelphia7 reviews

   5.0

   Dined on 20 November 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, customer service and ambiance!
   

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10. CB

    CeeBee

    Washington DC2 reviews

    2.0

    Dined on 19 November 2022

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 1

    We made a reservation on open table and mentioned that the dinner was a special occasion. Our party of four arrived together and on time for an 8pm reservation. We were led to a table outside the dining room and seated next to a large, very brightly lit beer and wine fridge. The type you see in pizzerias and delis. The view from my seat was a cinder block wall stairwell. About 10 minutes later, the waiter took our drink order, and when the drinks were served, we asked if there was a table available in the dining room. The waiter said they were "very busy" and there probably just weren't any seats in the dining room for "walk ins". We told him that we had a reservation, and then he said he'd check with the manager. A few minutes later he returned and told us that they had a table for us in the dining room. As we were led across the entire dining room we passed two empty four tops before we reached our table just outside what appeared to be the only bathroom in the restaurant. There was a continuous flow of people walking in and out spilling light and sound from the bathroom into the dining room during our entire meal. The final "are you kidding me right now moment" was when the hostess interrupted our meal to inform us that we needed to check our coats because they were in the way of people passing our table on the way to the bathroom! Everyone enjoyed most of their food and cocktails. The "best of philly" crab fondue was cold, and the shrimp and grits were gluey with an overpowering andouille sausage flavor. We never take out our frustration with the management or disappointment with the kitchen on the wait staff and tipped generously as we always do. We spent over $350 on our evening at Rex. I usually don't write reviews of restaurants just because I didn't enjoy my food, but management's lack of concern or apology about our experience was so insulting that I must. Would not recommend Rex at the Royal for any occasion.
    

    3 people found this helpful