Rick Erwin's Level Ten

Review summary

1. M

   Maud

   New York City6 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My sister and I enjoyed attentive service, a relaxing evening, and a delicious meal at Level 10. Tam and Taylor were wonderful and an asset to the restaurant. I also appreciated Tam’s interest as I shared that the art on the first two floors of the hotel are from a local art collection based in Spartanburg, The Johnson Collection. Thanks for a lovely evening out.
   

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2. J

   Jodi

   Charleston1 review

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating at Rick Erwin's Level Ten and thoroughly enjoyed it. The whole experience was great! Deanna T was our server and she was excellent. Look forward to coming back.
   

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3. R

   Ryan

   Raleigh2 reviews

   4.0

   Dined on 5 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food is solid, not sure if it's worth the price. Great atmosphere and Amy was an excellent server.
   

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4. OT

   OpenTable Diner VIP

   New York City3 reviews

   4.0

   Dined on 3 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The service was good; worked as a group. Most apps and my dinner were delicious. Skip the calamari; ours was quite fishy and disappointing.
   

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5. J

   Justin

   Charleston1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and drinks were delicious. There were a few problems though. 1 when we arrived (albeit a few mins early) my table was not ready and we had to wait a extra 15 mins. 2 took 30 mins for anyone to even bring us water. 3 I ordered the she crab soup for a starter for myself (definitely recommend it) but I wasn't even brought a spoon i had to ask yhe busboy to grab me a spoon and by the time I got my spoon it was pretty cold which made me pretty sad. It was still delicious though. Although we both enjoyed the food and had a wonderful time these few things bugged me tremendously. We got there at 7 and didn't get to order our food for another hr and half. But I most definitely would recommend level 10 to others.
   

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6. a

   andrew VIP

   Charleston11 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Delightful experience. All the wait staff provided excellent service. Deanna is fantastic and is the best server in town.
   

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7. J

   Jennifer

   Charleston4 reviews

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Heather was our waitress and she did such a good job! Food was excellent, as always. Red wine Sangria has rum in it, so be forewarned. This is a strong drink. Overall, had a lovely time.
   

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8. M

   Millie

   Charleston1 review

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my sister to Rick Erwin's for her birthday dinner and we loved it! The ambiance inside the restaurant is lovely and tastefully decorated with a beautiful view of the city from the outside balcony. We sat in a booth that was extremely comfortable, private and perfect for conversation. Our waitress was friendly and knowledgeable of menu items and made descriptive suggestions. The food was exceptional. We are very pleased. We will definitely be back.
   

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9. D

   Donna

   E. Tennessee2 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful delicious great service very pleasant experience
   

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10. h

    hanna VIP

    Charleston64 reviews

    2.0

    Dined on 21 February 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    Either bad kitchen or poor service This place tried for may years to provide a classy setting for people visiting the area and especially for those staying in the hotel…. It serves those staying at the hotel and good for a group of visitors to town for a quick bite yet mingling and socializing more than focusing on the service or the food itself. For the locales who are seeking a decent meal in a place more than just a quick bite or fast food, this place is disappointing. I live in the area, I try to support this place, I visit it, gets disappointed, disappear and return in 6 months and ask if the food is still bad, they say they have new chef…. They change chefs so often that in 4-6 years a different chef cooks our meal every time we visited this restaurant. Just for a quick example about the problem with this place: I ordered a steak priced at $199 (yes two hundred US dollars). I ordered medium rare,,,,, so It came to the table Medium Rare and tasted amazing as it should be, But it was less than warm (room temperature) ….. I guess it was grilled properly but left on the table and cooled done to un-edible temperature…. I took few bites and took the rest home…. The wine that I ordered to enjoy with the steak came 8-10 minutes after they served the steak, although I made it clear to the waitress that I want the wine with the steak….. I already had my cocktail drink with my appetizer. So, you can see where the problem with this restaurant is. The reason why this place still surviving, Lack of Competition in the area.
    

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