Rider

Review summary

1. R

   Rachel

   Montreal

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were both excellent, always enjoy my time here!
   

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2. J

   Jeanine

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the ideal place to enjoy dinner before a show at the 5th Ave or other nearby theaters in Seattle. The food is interesting with just enough inventiveness and the chef at the wood fire grill make delicious moist grill meats. Service was great offering good recommendations for us.
   

   RiderResponded 1 day ago

   Thank you, Janine! We look forward to seeing you again soon!
   

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3. A

   Alexandra

   New York City

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service at the restaurant was poor. The waitress misheard our order and one of my friends got wrong food. The replacement came more than 30 minutes later. Only when complained to the manager - we received an apology and a discount. Food was over salted.
   

   RiderResponded 2 days ago

   Alexandra, I am so sorry for your experience on Saturday. We will work on doing a better job of accuracy. I know this doesn't make your visit better. Your feedback will help us get better. Thank you so much.
   

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4. L

   Laura

   Portland

   25 reviews

   vip
   3.0

   25 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was good but spendy. Service was awful. Granted, they were busy, but wasn't acknowledged for 17 minutes after being seated. Also, it should be noted that they add a 20% service fee to the bill.
   

   RiderResponded 2 days ago

   Laura, I am so sorry for your experience. I will work with the team to improve service. Thank you for taking the time to give us feedback.
   

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5. A

   Alison

   San Francisco

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Staff was a bit overwhelmed and still gave great service! The raw bar scallops and hamachi were amazing! Must have reservations .
   

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6. R

   Rachel

   Palm Springs

   15 reviews

   vip
   1.0

   15 reviews

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   This was the worst dining experience myself and my Fiance have ever had and even worst, it was for Thanksgiving Dinner and this was our very first night visiting Seattle. We waited for a little over an 1 hour and 15 mins before receiving bread and a cup of soup (as a part of the pre fix menu) and the only reason we even received that was because I had told our server that we were leaving because when we asked why it was taking so long to get any food- both the Server and Manager never had an actual answer. When we asked when the rest of our food would come - they said they weren't sure. The manager never even apologized or seem to care at all. He didn't even offer to comp our two glasses of wine. I had to ask him to do that - as it was the least he could do. They ruined our Thanksgiving plans and we left not eating anything. Ended up returning to our Hotel restaurant - luckily they were taking walk-ins that night. I believe this restaurant was either under staffed and under prepared for the reservations they had accepted. When I scanned the dining room - most tables looked like they were frustrated and waiting for food for a very long time. I read the reviews about this place and even with their being a bunch of bad reviews - I went against my instinct and booked it. Next time, I'm goin solely with the reviews. I strongly recommend going to another restaurant. Ignore how nice this place looks and the menu - the service is awful!
   

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7. R

   Rissa

   Seattle

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Thanksgiving meal in a restaurant we’ve ever had.
   

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8. T

   Tiffany

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to all who worked on Thanksgiving! The service was wonderful and the food was fantastic!
   

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9. J

   James

   Orange County

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, good food, fantastic service! but super spendy $$$!!! FYI 20% required gratuity included on check.
   

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10. B

    Briana

    Portland

    1 review

    vip
    3.0

    1 review

    Dined on 24 November 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 5

    Disappointing. Beautiful space and great location to the theater. Server was busy and uncommunicative. Food was delayed and then came out undercooked (not toasted English muffin and ham cold on the eggs Benedict). Would give it another try based on location and ambience but not try brunch again.
    

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