Ridotto Grand Cafe

Review summary

1. A

   Aimee

   DO NOT USE4 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Our server was great but the service was slow….took food and drinks a LONG time to get to our table. Unfortunately, this has been the only thing consistency when we have gone to this restaurant. The food can be great but it can also be MEH. I love the look of this place and I’m hoping the food and bar service, wait time, and food improve.
   

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2. S

   Skip

   Shreveport4 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   First time here for dinner, made reservations and taken to table without waiting. Initially drink order taken quickly but the service drastically worsened. Ordered an appetizer, decided to try the calamari since it was an Italian restaurant. Lacked seasoning and chewy. The marinara sauce was out of a jar tasting. For the main course we ordered the ravioli and steak. Both were good, great flavors and good portions. Finished off with Tiramisu, it was ok. Went back for breakfast and service was horrible. Took forever to get coffee, water, and food. Probably will not go back.
   

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3. J

   Jacqueline

   Shreveport1 review

   2.0

   Dined on 23 March 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Yesterday, my husband and I, along with another couple, dined at your establishment, RIdotto. Everything from the local eye was clean and we were greeted with a smile. Our server Sharel, God bless her, she did great and did her best to accommodate. However, the food was disappointing. My husband ordered the Branzino( one of his favorites) The fish came out and it looked like the fish was competing on Top Model! That poor fish died from Anorexia. I don't think anyone would call that a proper filet. His couscous which accompanied his starved fish was cold. I was so excited about the short rib raviolis. I hadn't eaten all day and was starving. It came out, looked delicious, sadly looks are deceiving. My food was cold and the ravioli tasted like canned Chef Boyardee. Sharel mentioned that the cooks did not know something was wrong with the sauce and it was cold, so my bringing it to her attention made the kitchen realize they had messed up. It came back lukewarm, by the time I did receive my plate, everyone at the table, but me had finished their meal. I had asked for a Malbec to go with my meal. Sharel told me that they did not have it today. I asked for Daou Cabernet, sadly, out also. I settled for the house red. Nothing to brag about. I wanted to write a review about our experience so that you were aware of the situations that are happening. Please feel free to contact me with any questions. Sincerely, Jackie Harden
   

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4. L

   Lynette

   Unspecified1 review

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ridotto Grand Cafe was very nice to myself and family. We did a party of 15 and they were patient with us and got everyone’s order correct. Aaron was mild mannered and kind. We had quite a few elderly people in our group and he explained different parts of the menu to ensure they ordered what was best for them. I would do the whole thing all over again. GREAT JOB !
   

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5. T

   Troy

   Unspecified1 review

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was very friendly and prompt. Pizza, meatballs and calamari was excellent. Will definitely come back.
   

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6. L

   Lizzi

   Las Vegas2 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The short rib raviolis were divine! The branzino was over cooked and dry. The martini was phenomenal. Overall, we had a wonderful first meal here. We will be back!
   

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7. R

   Richard

   Unspecified1 review

   4.0

   Dined on 18 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice atmosphere. Our server was great and friendly (Latorey). The food was very good. Our pasta was a little more chewy than we like. The desert was great.
   

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8. R

   Ronnie

   Shreveport1 review

   1.0

   Dined on 18 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   They asked the head of our table to follow them to the bar because the bartender didn't understand was "seasoned rocks on the side" meant for a martini. We did not get any of our food together. My food arrived after everyone was finished eating. Same thing happened with the deserts. Muscles were floating in water. The food was not cooked right and tasted bland.
   

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9. OT

   OpenTable Diner

   East Texas3 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone and everything was fabulous! Can’t wait to come back!
   

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10. DM

    DeMarcusG

    San Antonio2 reviews

    1.0

    Dined on 12 March 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    For a new Casino, me & my wife chose to go here for our Anniversary. They tried to serve my wife raw salmon over a cold bed of gooey rice. I had the pasta that look like it was under the light to keep it warm. Rude customer service. Waiter disappeared. Messed our night up. Will never return
    

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