Rio Chama

Review summary

1. r

   renea

   New Mexico

   8 reviews

   1.0

   8 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We had a 7:15 PM reservation. We arrived at 7 AM. We were not seated until 7:30 PM. We were asked many times if we had a reservations. Lack of communication! Our server did not know the difference between Perrier and sparkling water. Unfortunately, they should be educated on this. Our food arrived after an hour of placing our appetizers. We were asked twice if our appetizers had arrived again lack of communication on the part of the restaurant. WE WILL NOT BE GOING BACK TO EAT AT THIS LOCATION EVER AGAIN.
   

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2. B

   Bob

   VIP

   New Mexico

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Won’t return anytime soon. Christmas Eve. Out of town guests with us. Reservation for 6:15. Chaos at check in area. Staff were like deer in the headlights. Overwhelmed. Owners are clearly greedy or incompetent. Not enough staff. Finally seated almost an hour later at 7:10. Ordered everything immediately as we were now late for an event. Food arrived 7:50. Mediocre at best. Don’t bother.
   

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3. p

   peter

   Central Coast

   21 reviews

   4.0

   21 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Not once, in all the MANY OpenTable reminders or anywhere else was it explained that the entire restaurant had an extremely limiting menu offered! No hamburgers even in the bar. Apart from the Cesaer salad ( which was excellent) our dinners were both mediocre at best. We’ve eaten here many times, in both areas/ menus and always enjoyed. But the ribeye was mysteriously both rare and well done, not to mention tough. And WHY on earth was the pasta pre cut up? Confusing and weird. We had zero interest in staying for dessert. We completely understand they were slammed for Christmas Eve ( large crowd waiting in the lobby area). Staff was working hard. But lack of communication on the limited menu gets a thumbs down from us. Had we been warned, we would have chosen a different restaurant.
   

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4. A

   Ann

   New Mexico

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Over booked and understaffed. Should not have taken so many res for Christmas Eve. Waited for table, order & food. Salmon was super dry - had been sitting long time before serving; short ribs tough; prime rib - excellent. Cesear salad very good. Fondue - not warm enough - needed more sherry for flavor.
   

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5. N

   Naomi

   New Mexico

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   They did not have our table (party of 3) at the time of reservation telling us they were overbooked, but they seated a couple who came after us at the booth. We sat at the 2 people table with an extra chair 30 min after our reservation.
   

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6. D

   Dure

   VIP

   San Antonio

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Very good food . Great server but only one server However service was slow they appeared short staffed.
   

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7. c

   cecilia

   VIP

   Western NC

   1 review

   3.0

   1 review

   Dined on 13 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   Many items that were on menu not available. Also the wait staff was amazing but not enough people working
   

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8. M

   Mark

   Seattle

   8 reviews

   5.0

   8 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Last night I took my daughter to dinner on a date to celebrate her 20th birthday. We sat in the President's Room and listened to Doug Montgomery play piano. It was delightful with the Fondue as our appetizer as a wonderful sharing appetizer. I ordered the Elk Loin and it was the best I have ever had cooked medium to perfection. I'm so grateful Rio Chama is here in Santa Fe. One of my top restaurants. Doug's piano playing was a delight! My daughter and I had a blast. Thank you Rio Chama.
   

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9. L

   Lester

   VIP

   New Mexico

   73 reviews

   3.0

   73 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Food was satisfactory. Service was not. Very slow and inattentive. Ordered a bottle of wine and waited. 15 minutes to be told they didn’t have it. Ordered a second bottle of wine and same result. Not at all pleasant dining experience, especially for the inflated prices. As l local Santa Feans we know there are many better choices.
   

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10. j

    julie

    New Mexico

    2 reviews

    5.0

    2 reviews

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We love Rio Chama. One of our top go-to’s when company comes to town. Food is always incredible. Flow of restaurant is always great…never wait to be seated when we have a rez. AHighly highly recommended.
    

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