Ristorante Italiano at The Pass

Ristorante Italiano at The Pass reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Ramona

   Las Vegas1 review

   1.0

   Dined on 12 May 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I was quite surprised and told I was early for my reservation. Which was set for 8:00 pm. I got there at 7:57 pm. We waited til 8:10 pm. Finally got sitted. Unfortunately, The items we ordered was veal pasta and shrimp scampi. I was appalled by the quality and presentation of the pasta dish. My shrimp scampi was swimming in a watery/ wine sauce. Almost like soup. My husband meal, veal was raw/ sheared , uncooked. Johnny our waiter sent it back. The items was brought back. It was still terrible to taste. I’ve been waiting for this moment to celebrate Mother’s Day. To only suffered a horrible disappointment. Charged amount of the veal pasta $29.00 & my shrimp scampi $ 25.00. Was not worth it. I have experienced authentic Italian food. This is far the worst food experience. We will never dine there again. In addition, we over heard our waiter tell the other patrons next to us. Business been slow and they are going to try a special $ 15.00 meal with salad between 3:00-5:00 pm to get business up. I pray and hope no other patrons suffer this experience as we did. I did let the host know our experience. All she said was” I’m sorry “. What a shame and customer service. I did let her know . I will google review the restaurant. I’m not one bit impressed. Dissatisfied and disappointed, Ramona AugustinJackson
   

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2. F

   FRANK VIP

   Las Vegas31 reviews

   5.0

   Dined on 1 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Johnny was the best server ever........ food and service was outstanding
   

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3. J

   Joe

   Las Vegas3 reviews

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service and entrees. Server was very friendly and attentive. Lasagna and Chicken Marsala were excellent. Mushroom, artichoke, tomato rigatoni and Chicken Angelo dishes werevery tasty but a bit salty. Also, staff might wear name tags or at least introduce themselves to make it a more personal experience. Will definitely return.
   

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4. E

   Edward

   Las Vegas7 reviews

   4.0

   Dined on 20 April 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Very good food Great price Good service What more do you need to know
   

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5. F

   FRANK VIP

   Las Vegas31 reviews

   4.0

   Dined on 11 April 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Our food server could have been a little more nicer...
   

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6. S

   Sandra VIP

   Nevada40 reviews

   4.0

   Dined on 5 April 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food always excellent. Server is new to us. Very friendly but not very attentive. Once our dinner was served he never once asked how we were doing or did we need anything. Server sat talking with employee the whole time of our dinner.
   

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7. D

   Diana VIP

   Las Vegas14 reviews

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic waiter; made the night even more fun!!:) Food was absolutely delicious!!:)
   

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8. G

   Gina

   Los Angeles9 reviews

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Very understaffed. Only one waitress who acted as a waitress and bartender food was excellent Erica the waitress had a fabulous personality, but she was definitely overworked.
   

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9. J

   JOE

   Las Vegas23 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious and fairly priced, and the service was great.
   

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10. B

    Brenda

    Las Vegas1 review

    5.0

    Dined on 15 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience. Loved everything about the restaurant, service was great.food was superb and presented well. Enjoyable evening would definitely recommend and will be back!
    

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