Ritual House

Review summary

1. A

   Angie

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing, thank you Kimberly for all the great recommendations!! The food, drinks and service was amazing. We will definitely be back!!
   

   Is this helpful?

   Report
2. A

   Ann

   Las Vegas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bloody Mary was great! If you make “strawberry pretzel salad” you have to try theirs …very unique and tasty! Atmosphere was relaxing and beautifully decorated…and service was top notch!
   

   Is this helpful?

   Report
3. M

   Mandy

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing for Christmas brunch! Viktoria was great! Will definitely be back
   

   Is this helpful?

   Report
4. A

   Andrea

   Pittsburgh

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We got one of the specials, the scallops. Server failed to mention the cost was $60, way higher than any other entree on the main menu. Not cool to subtly gauge you customers. Fried Burara outstanding as was Not Your Grandma's Strawberry Pretzel dessert. Crab cakes very good. Great ambience. Very noisy. Need something that absorbs sound.
   

   Is this helpful?

   Report
5. S

   Susie

   Pittsburgh

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Food was average for the price. We were seated in a side room with no atmosphere which defeats the purpose of paying extra for a better dining experience. Food (2 entrees) was cold and had to be sent back so we basically had to eat in shifts. Would not go back.
   

   Is this helpful?

   Report
6. M

   Matthew

   Pittsburgh

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our steaks were perfectly prepared, and to our liking. Excellent salads (beet), and the cocktails were phenomenal! Our server Victoria was so nice and attentive. Ritual House is becoming our favorite place!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great day for an early dinner… food and drinks delicious!
   

   Is this helpful?

   Report
8. B

   Benjamin

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   The ambiance and decor of the restaurant was nice and seasonal when I arrived. I’m from the west coast and really liked the holiday vibes. I showed up a bit early for my 7 p.m. reservation and decided to hit the bar 20 minutes ahead of time. The bar service was fine, though the initial bartender seemed disinterested. The female bartender was nice, though. At 7 p.m., I approached the hostess stand to check in. I greeted her and, to avoid any confusion with a similarly sounding last name, I clearly spelled mine out and mentioned that it begins with an “S.” Her curt response, “I know how it’s spelled,” left me feeling unwelcomed. Given the less-than-ideal table offered for the reservation —situated right by the front door—I decided to cancel my reservation. Instead, I walked to a restaurant just down the block. Though the meal there was double the price, the welcomeness and hospitality was far superior and worth the cost. In hindsight, it was absolutely the right decision.
   

   Is this helpful?

   Report
9. J

   Jeryl

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great. The manager was on point and visited the table several times. The food is very good but a bit overpriced. Drinks were delicious. The atmosphere was lively. We enjoyed our visit to Ritual House.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    VIP

    Pittsburgh

    1 review

    3.0

    1 review

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    Overall ambience and food was good, but we had a major issue. After being asked about food allergies and responding that one guest had nut allergies, our table was served our first appetizer. After we began eating, the server dashed to our table to say that the dish contained nuts. Our guest left the table and made herself sick to rid the allergen. We had several visits from the manager and server within confusing explanations of whether the dish did or did not have nuts. Our guest obviously did not enjoy the experience and the manager did not respond with any substance. A different guest ordered a dessert and they offered to comp the dessert. When the bill came, there was a charge for the dessert. Our wine order was also billed incorrectly. After letting our server know, the charge for dessert and one glass of wine was removed. We enjoy dining out as a family and do not look for problems for compensation, but given the serious nature of the issue and the lack of response, we will not be returning to Ritual House.
    

    Is this helpful?

    Report