Riva Blu Italian Restaurant & Bar - Birmingham

Review summary

1. D

   Deborah

   London

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   Music too loud intrusive. Inappropriate music food very mediocre - the aubergine balls completely tasteless sent Duck back and had a pizza which was okay. Staff very sweet and helpful wine was nice might have expected one main course not charged for as a courtesy. We will not be seeking out. Riva Italian again yours DP
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded today

   Thanks for taking the time to share your feedback with us. We truly appreciate hearing about your experience, as it helps us to learn and improve. It’s disappointing to know that the music was intrusive and the food didn’t reach the standards we aim to deliver. We regret that the aubergine balls and the duck were not to your liking, though we’re glad you enjoyed the pizza and wine. We are especially grateful for your kind words about our staff, as we strive to provide warm and attentive service to every guest. Your comment about a courtesy gesture has been noted and will be taken into consideration to ensure a better experience in the future. We hope that, in time, you may give us another opportunity to provide a meal and ambiance more reflective of our true standards. Riva Blu
   

   Is this helpful?

   Report
2. f

   fiona

   London

   11 reviews

   4.0

   11 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely restaurant, very busy and although I had booked a table for 2 months in advance for my husband’s birthday when we arrived the only table available was in a ‘corridor’. It was next to the waiters station and the kitchen. However, when we asked to be moved they were very understanding and accommodating and moved us with only a short delay. Services and food was lovely, great choice on the menu too.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded today

   Grazie Mille Fiona for sharing your kind feedback and for choosing Riva Blu to celebrate such a special occasion as your husband’s birthday. We’re so pleased to hear that you enjoyed our food, service, and the variety our menu offers. At the same time, we deeply regret that your initial table did not meet your expectations. We truly appreciate your understanding and patience, and we’re glad our team could promptly accommodate your request to ensure a more comfortable and enjoyable dining experience. Your thoughtful words mean so much to us, and we’re grateful for the opportunity to have been part of your celebration. We hope to welcome you back soon and make your next visit even more memorable. Riva Blu Team
   

   Is this helpful?

   Report
3. C

   Caroline

   Birmingham

   36 reviews

   vip
   5.0

   36 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food, service & staff are great!! Brilliant atmosphere 2
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded 7 days ago

   Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you enjoyed the food, service, and atmosphere at Riva Blu Birmingham. Our team takes great pride in creating a memorable experience for all our guests, and your kind words mean the world to us. We can’t wait to welcome you back soon for another fantastic visit! 😊✨
   

   Is this helpful?

   Report
4. y

   yvonne

   Manchester

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   7/10 Not bad. Small portions of wine. Would recommend buying a bottle instead Tiny cocktails.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on 11 November 2024

   Thank you for your feedback! We're glad you enjoyed your experience overall. We understand your comments about the portion sizes for wine and cocktails. For guests who want a bit more, we always recommend trying our full bottle selection, which can offer a great value for your table. We’re also continuously refining our drink presentations to ensure they complement the quality of our offerings. We hope to welcome you back soon for an even better experience and appreciate your helpful comments! Arrivedercci!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Birmingham

   4 reviews

   4.0

   4 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The staff were lovely and attentive. From looking after coats to the good bye chao! Ordered 2 cocktails which were beautiful a x very tasty. Then onto starters Arancini and aubergine balls both incredibly tasty dishes. The main course let it down. Both pasta dishes carbonara and a rustic dish with pork cheeks both were served with some horrible lardons which were white unrendered fatty and inedible which ruined the dish really. Shame as everything else was tasty and spot on.
   

   • 

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on 4 November 2024

   Thanks for your kind words about our team & service! We’re thrilled to hear that you felt well looked after, from the warm welcome to the attentive farewell, and that you enjoyed your cocktails and starters. Our team works hard to ensure a memorable experience, and it means a lot to know these elements contributed positively to your evening. we're genuinely sorry to hear that the main courses did not live up to the same standard. It sounds like the quality of the lardons in your pasta dishes fell short, & we apologise for the disappointment. Our aim is to provide a harmonious balance of flavors in each dish, and we regret that this detail detracted from your experience. We hope you’ll join us again soon so we can deliver the high-quality experience you deserve across every course. Ciao
   

   Is this helpful?

   Report
6. J

   James

   London

   3 reviews

   4.0

   3 reviews

   Dined on 26 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service were faultless. The only down side was that their music is way too loud! Very had to have a conversation over the music volume.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on 31 October 2024

   Grazie Mille James for taking the time to share your feedback! We’re thrilled to hear you enjoyed our food and service; it means a lot to know we met your expectations in those areas. We apologize for the volume of the music and understand how important it is to enjoy a conversation with your meal. We’ll certainly take this into account to make sure every guest can enjoy both the ambiance and the company they’re with. We hope to welcome you back to Riva Blu Birmingham soon and ensure a perfectly balanced experience. Arrivederci
   

   Is this helpful?

   Report
7. M

   Matthew

   Shropshire

   2 reviews

   3.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food and drinks were really nice! The only thing that let it down was the service. It took over 30 minutes for our drinks order to be taken.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on 31 October 2024

   Grazie Mille Matthew for your kind words about our food and drinks; we’re delighted you enjoyed them! We’re truly sorry, however, to hear that the service didn’t meet your expectations, especially with the delay in taking your drinks order. We understand how this can impact your overall experience, and we apologize for the inconvenience. Your feedback is incredibly valuable, and we’ll be addressing this with our team to improve our service timing. We hope to welcome you back soon and provide a smoother, more enjoyable experience from start to finish. Arrivederci
   

   Is this helpful?

   Report
8. D

   David

   London

   5 reviews

   5.0

   5 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service, would return and recommend
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on 27 October 2024

   Grazie Mille for your wonderful feedback! We’re thrilled to hear that you enjoyed both our food and service. Your kind words and recommendation mean a lot to us, and we’re excited to welcome you back for another memorable experience soon! Ciao David!
   

   Is this helpful?

   Report
9. T

   Trevor

   Birmingham

   2 reviews

   4.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lovely meal in a lovely restaurant. The on negative point I have is that it was too noisy, we were with friends and were unable to hear each other.
   

   Riva Blu Italian Restaurant & Bar - BirminghamResponded on 21 October 2024

   Grazie Mille for your kind words and for taking the time to share your experience with us! We're delighted to hear that you enjoyed your meal and the overall atmosphere at Riva Blu. We truly appreciate your feedback regarding the noise level and understand how important it is to have a comfortable dining environment, especially when sharing special moments with friends. We'll certainly take this into consideration to improve our guests' experience. We hope to welcome you back soon for another wonderful meal in a more relaxed setting! A Presto!
   

   Is this helpful?

   Report
10. D

    Dilvinder

    Bath

    2 reviews

    4.0

    2 reviews

    Dined on 19 October 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Beautiful ambience and classy place. Choice of food was exceptional. Loved the colour scheme. Will definitely go again.
    

    Riva Blu Italian Restaurant & Bar - BirminghamResponded on 21 October 2024

    Thank you for your lovely review! We're so pleased to hear that you enjoyed the beautiful ambience and classy atmosphere at Riva Blu. It’s wonderful that our food selection and the color scheme left such a positive impression on you. We can’t wait to welcome you back for another delightful experience! A presto!
    

    Is this helpful?

    Report