River Restaurant Gordon Ramsay

Review summary

1. C

   Carlos

   VIP

   Las Vegas

   11 reviews

   4.0

   11 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   El pollo sobresaliente Gran ambiente Vista inmejorable
   

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2. OT

   OpenTable Diner

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once we made our way in, everything was impeccable. The food and the service were delivered in a beautiful way. Our appetizer of baked scallops had a light and delicious flavor, our Sunday Roast was cooked to perfection, including the sides. Staff were helpful, friendly and helped add to a wonderful atmosphere. A word of warning, we got lost trying to find the place. You need to go in the front entrance of the Savoy Hotel to find the restaurant.
   

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3. J

   Josh

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Shame about the poor front desk service. Being forgotten about and waiting 20mins to check in. Apart from that all good
   

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4. S

   Shannon

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great dining experience for me and my family. Food and service were fantastic. Meal was great.
   

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5. E

   Emma

   VIP

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious would definitely recommend the omelette and Claudia was very attentive
   

   River Restaurant Gordon RamsayResponded 6 days ago

   Dear Emma, Thank you for taking the time to write a review. Our dedicated team aim to deliver the most memorable dining experience to all our guests, and we are so pleased to know that they achieved this. We thank you again for your wonderful feedback which I will share with the team. Surely, they will love to hear your kind comments on both food and service. We all look forward to welcoming you back at River Restaurant very soon. Kindest regards, The Guest Relations Team
   

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6. T

   Tony

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall nice experience but not sure bang for the buck. Service was a bit slow and inattentive. Took a very long time to get the bill. Seating was in a somewhat awkward spot near the bar. Food was solid but for one appetizer, 2 entrees, bread (extra charge) and one drink, $221 seems like a lot!
   

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7. J

   Jael

   VIP

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend this establishment to family and friends. The service, food, and ambience are impeccable. The waitstaff are friendly and professional. Will definitely return!
   

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8. OT

   OpenTable Diner

   Sydney

   1 review

   2.0

   1 review

   Dined on 25 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   I was expecting a lot from their Christmas menu but only got disappointed in the end. The canapes and "scallop" soup (which only contained half a scallop were nice, but the John Dory was dry at the top and raw at the bottom. The side of potatoes was chewy and dry (which confused me how the hell you can mess up potatoes from England) while the dessert was just ok. Not worth AU$580 meal with AU$100 service charge!
   

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9. T

   Teodora

   London

   2 reviews

   5.0

   2 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The taste and the quality of the food was outstanding. Highly recommend, just a little bit noisy.
   

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10. K

    Kim

    London

    1 review

    3.0

    1 review

    Dined on 25 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Hi Let strart with the easy bits 🙂 I thought the salmon did not taste of Whisky. Potatoes were bland and not salted I do not like Goose and when I asked if there was and alternative the computer said no . They were serving Turkey in the grill why did you not look to share The bar was a mess we arrived at 1415. First drink arrived at 1440 order another that did not arrive before we had to leave for our table at 15.15 Your charged us £130.00 service charge and our bill was just drink how does that work. The staff were falling all over each other no knowing who had already asked what , so we had to keep repeating ourselves and twice ended up with doubles of our asks. The people sitting next to us was staying at the hotel and regaled us of their woes and decided to leave after lunch a day early as service in their room was awful I think you have to remember who you are , you are the Savoy the top of the tree when it should come to all thing great about theUK and service. As well as charging all your customers as premium price. In my eyes you overall let yourself down today which is such an awful shame as you can be great again you just need to concentrate on the basics the matter. Kim
    

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