Rock House Restaurant

Review summary

1. H

   Heidi

   Coastal Georgia

   7 reviews

   1.0

   7 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   2nd time here and this time it was awful!! Food cold, and no taste. For the cost I expected a lot more. Not sure what happened between my first time here and this time, but probably won’t be back! So disappointed because the lodge/restaurant is beautiful. Food was just bad.
   

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2. L

   Lawrence

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our meal was delicious and server Peter was attentive. Nice to get a free dessert for my birthday too!
   

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3. D

   Delores

   Cleveland

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was good, and the customer service was great.
   

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4. F

   Fred

   Philadelphia

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Quality of Food was so much greater than expected - little gem.
   

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5. B

   Bob

   Columbus

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent experience at the great new lodge. We’ll be back.
   

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6. M

   Marvin

   Columbus

   1 review

   2.0

   1 review

   Dined on 26 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Upon arrival, we was a little bit early. We asked if we could go ahead and be seated and was told no because they had two large parties coming and needed the room. We waited till our reservation time and when we walked in, there was at least eight tables empty. We could've been seated when we asked. The waiter was very nice, but our food was very slow getting out. It took so long that after we finished our appetizers, we asked for our food to be wrapped up to go because we had sat there so long. The place was not that busy. I don't know if they were shortstaffed or what, but a thin built bald man ,which I'm assuming was the manager, was running around and helping waiter staff deliver food and get drinks and so forth. With the tall ceilings The noise level was terrible. There was not that many people there, but you could hardly hear yourself. It was our one year anniversary dinner and I feel that the dinner was ruined. we will not be back, and I would not recommend this place to anybody.
   

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7. V

   Valerie

   Denver

   5 reviews

   4.0

   5 reviews

   Dined on 26 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food and service for dinner was very good at Rock House! Wonderful ambiance in the new Hocking Hills State Park Lodge. Surprisingly quiet even as the dining room was almost full. Enjoyed beautiful holiday decorations. Super helpful & friendly staff!
   

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8. J

   Jeff

   Columbus

   1 review

   5.0

   1 review

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff was very nice and attentive, food was good.
   

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9. M

   Michael

   Cincinnati

   4 reviews

   3.0

   4 reviews

   Dined on 25 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food we ordered was prepared properly and was tasty. Our biggest disappointment was the children's menu. The online menu stated they had PB&J which is one of the few things my granddaughter will eat. Unfortunately, the restaurant no longer has PB&J. We thought the price of menu options was a bit high too.
   

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10. S

    Steven

    Pittsburgh

    12 reviews

    vip
    2.0

    12 reviews

    Dined on 21 November 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5

    Food was not very good. Service poor: wrong order, slow etc. Hardly anyone else there, still very slow. Ran out of a lot of items, dressings, limes. Great hotel, lousy restaurant.
    

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