ROKA - Mayfair

ROKA - Mayfair reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   James

   London4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely professional waiter, the tasting of the food was as always perfect.
   

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2. P

   Penelope VIP

   London127 reviews

   3.0

   Dined on 25 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was very poor, had to ask repeatedly for water. Offered still or sparkling (in the interests of the environment tap water should be offered). Food was good.
   

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3. p

   peter

   New York City1 review

   2.0

   Dined on 20 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Sadly Roka doesn’t feel like a premium experience any more. I’ve been many times but it felt like an over priced chain restaurant this time. Signature cod dish very over cooked, cocktails were watery and lots of other dishes just a bit bland. Such a shame as it used to be amazing
   

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4. E

   Emre

   London1 review

   3.0

   Dined on 21 January 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very bad service. It as to be improved. It was dissapointing.
   

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5. V

   Varshina

   London21 reviews

   3.0

   Dined on 11 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Was disappointed as we were looking forward to it. We gave our entire order and they bought out mains before all starters. They did apologise which we appreciated and also offered us a second starter that was delivered to our table incorrectly for free but it felt there was some level of disorganisation. My main course was cold and temperature of food was variable. Don’t think we will return to this branch.
   

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6. R

   Raj

   London1 review

   3.0

   Dined on 28 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food and ambience always good. Service at reception (wait for 10 mins to check in) and serving staff (missed orders) was very disappointing for Roka.
   

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7. T

   Tolu

   London1 review

   1.0

   Dined on 23 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible experience here but it was during the busy Christmas period…nonetheless service was woeful from the get go, had to call a waiter to be served after sitting down for 15min unattended, cherry on the top was the two pieces of hair I found in 2 different dish. Suffice to say, I’ll never be returning here.
   

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8. D

   Dee VIP

   London2 reviews

   5.0

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always have a good time in Roka. Fabulous food - my favourites Black Cod, Crème Brulee with Pistachio Gelato :) Recommend the premium set menu. Excellent service by Christina - grazie! Merry Christmas and see you in the New Year Roka.
   

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9. K

   Katrina

   London3 reviews

   5.0

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The quality of the food is exceptional, fabulous flavours, our favourite restaurant
   

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10. B

    Bernardina

    London1 review

    1.0

    Dined on 4 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Honestly, we heard this place was only good because of the location and the ambiance, so we could have known. But upon arrival the host had just wait quite a while in the middle of the restaurant leaving us feeling very awkward although other staff did come up to us to ask if we needed assistance. Then we were placed at the corner of the counter where they cramped two covers into one, right next to the dishwashing room. Very unpleased. When I went to the hostess to communicate our discernment, she started a discussion about it. Honestly, bad attitude. Not solution minded. Not service oriented. Nothing nice about the whole 15 minutes we were being tossed around the facility. All good. Just didnt want to spend big buck feeling like we were pushed away in a corner and the staff not valuing our experience about it. So we got offered to leave. Dont know how we could have prevented this as we booked this place a week in advance for our little London trip. Very underwhelming to say the least x
    

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